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Hostel Caracol

Calle 4 No. 2-21 | Centro Historico, Popayan, Colombia
#1 of 9 hotels in Popayan
37 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hostel Caracol
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Hostel Caracol
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  • Reviews (37)
  • Photos (16)
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37 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
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English first
London, United Kingdom
19 reviews 19 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed three nights in Hostel Caracol and loved it. The rooms are spacious, bright and very clean and the beds comfortable. The shared bathroom we used was fairly big, immaculately clean and has the loveliest, hottest shower. But the best were the staff - Marta helped us with planning our trip around Colombia, made a reservation for us at... More

Was this review helpful? Yes 1
Boynton Beach, Florida
Top Contributor
221 reviews 221 reviews
55 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed May 31, 2014

I have stayed here twice during the past year. The owners are a Scottish couple who are both exceptionally knowledgeable about the area and take extreme pride in their hostel. The support staff is equally professional and very friendly. The private rooms are large and clean and the dorms are spacious. There are plenty of bathrooms/showers - all of which... More

Was this review helpful? Yes 1
Beaverton, Canada
Top Contributor
84 reviews 84 reviews
49 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 6, 2014

We only stayed at the Caracol for one night, but wish we could have stayed longer. The hostel was tastefully decorated, quiet, and clean. Lots of hot water in the showers. We stayed in the room directly opposite from the reception desk and didn't have any problem with noise. The chairs in the common areas are more suitable for children,... More

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Glasgow, United Kingdom
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 6, 2014

We stayed here for two nights, originally had booked in the dorm (which seemed very nice) but it looked like the other guests were using all the floor space so asked for a private which we got with no bother. Place is very nice, very clean. Really nice bathrooms, though the shower I tried wasn't so warm. Really helpful and... More

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St. Albert, Alberta
Top Contributor
67 reviews 67 reviews
27 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed December 22, 2013

This hostel is very nice, quiet and extremely clean. However a few very minor details could have put it over the top. The rooms were small and basic. Something as simple as coat hooks and a mirror could have made a huge difference. It rained a fair bit and there was no place to even hang our damp bath towels,... More

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Senior Contributor
26 reviews 26 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 31, 2013

If you are looking for a comfortable, friendly and central location in a colonial home in Popayan, then look no further as the Caracol is it. Comfortably furnished and impeccably clean the Caracol is run by Scot, Tony Clark and his team of enthusiastic staff. During my stay they were on hand to ensure that everything was up to standard,... More

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Barrancabermeja, Colombia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

I was at the hostal during the week, so I can't speak to issues of noisy guests on weekends. But my stay was wonderful. It's one of the cleanest and most well-kept hostels I've seen. Very bright, colorful, well-tended space, with clean rooms, comfortable beds, hot showers, and plenty of bathrooms. Very friendly staff and clean kitchen. Although they don't... More

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3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2013

We checked into Caracol after reading it was popular with older traveller - I am 36. Initially, we were thrilled. It was a clean chill place with a comfy bed. Unfortunately there were a group of young Colombians who came in at all hours of the night, (2am and 3am), talked loudly and would have continued but we asked them... More

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Panajachel, Guatemala
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

I am an older traveller. Enjoyed the coolness of Popyan very much and the hostel was great. Not noisy. Classy. Great rooms with super beds and plenty of showers and toilets. Nice seating area and coffee shop at the front. Good WiFi and two computer stations. Well stocked kitchen. Simply excellent and also well located.

Was this review helpful? Yes 2
Geleen, The Netherlands
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 1, 2013

Hostel Caracol is definitely the best you can find in Popayan, but comparing to hostels in other places some things can be improved. Even though or reservation was written down in their big reservations book, somebody of the staff had given our private room to somebody else. After some talking, and us making clear that we weren't going to stay... More

Was this review helpful? Yes 3
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Additional Information about Hostel Caracol

Address: Calle 4 No. 2-21 | Centro Historico, Popayan, Colombia
Location: Colombia > Cauca Department > Popayan
Price Range (Based on Average Rates): $
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16 photos of this hotel

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Room/suite (1)
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Official Description (provided by the hotel)
Set in a charming Colonial house in the heart of the historic centre of the city, Hostel Caracol combines Colombian old-world charm with modern comfort and convenience. All rooms are comfortable and cozy, bathrooms are all newly renovated and kept spotlessly clean and the indoor patios filled with plants make for a great spot to relax and enjoy the peace and sunshine. The hostel offers all of the usual services a traveller expects and has staff on hand 24 hours a day to assist guests with whatever they might need. We also pride ourselves on offering great information about the surrounding area and for planning the next step of your journey. Many excellent trips, courses and activities can be arranged through Hostel Caracol. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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