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Hostel Caracol

Calle 4 No. 2-21 | Centro Historico, Popayan, Colombia
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Certificate of Excellence 2014
Hostel Caracol
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Hostel Caracol
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43 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hostel is very quiet and conveniently located a few blocks from the city center and main park. Staff were very friendly and helpful and offered good recommendations for places to eat. The hostel was very quiet, with only 3 guests checked in. The mattresses weren't the most comfortable, but you can still slept well given the lack of noise. There... More

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed October 14, 2014

Awesome place to stay and feel safe and comfortable. Staff and owners are extremely helpful and friendly. Lots of options for local travel with owners and their new van. Easy day trips available and a few more challenging trips if you are up to it!

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Galway, Ireland
Top Contributor
75 reviews 75 reviews
49 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 25, 2014 via mobile

Stayed here for 2 nights. The first night we were in a double room, which was absolutely fine (although no natural light in the room). However all the double rooms were fully booked the second night, so we moved into a 4 bed dorm. I wasn't long in bed in one of the top bunks when two of the planks... More

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Tony C, Owner at Hostel Caracol, responded to this review

Sorry to hear you didn't enjoy your stay at the Hostel Caracol. Our bunk beds have wooden slats below the mattresses which can move over time and we are sorry to hear that one of the slats fell through. Our staff are excellent at problem solving and so it's unfortunate you didn't pop down to the reception area as they... More

Thessaloniki, Greece
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 22, 2014

We were sent to Caracol by the owners of ParkLife because their hotel was fully booked. Caracol is a small hostel with only about ten rooms (two of which are 4- and 6-person dorms). Even though this is not a party hostel, all the rooms are situated either next to the washing area, kitchen or seating area, which means that... More

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Tony C, Owner at Hostel Caracol, responded to this review

Sorry to hear you found your stay a little bit noisy - we try our best to make sure that the noise coming from the common areas is minimal but every now and then we get noisy guest! We hope this didn´t affect your stay in Popayan and we wish you the best for the rest of your trip! More

London, United Kingdom
18 reviews 18 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed three nights in Hostel Caracol and loved it. The rooms are spacious, bright and very clean and the beds comfortable. The shared bathroom we used was fairly big, immaculately clean and has the loveliest, hottest shower. But the best were the staff - Marta helped us with planning our trip around Colombia, made a reservation for us at... More

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Boynton Beach, Florida
Top Contributor
382 reviews 382 reviews
72 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed May 31, 2014

I have stayed here twice during the past year. The owners are a Scottish couple who are both exceptionally knowledgeable about the area and take extreme pride in their hostel. The support staff is equally professional and very friendly. The private rooms are large and clean and the dorms are spacious. There are plenty of bathrooms/showers - all of which... More

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Beaverton, Canada
Top Contributor
83 reviews 83 reviews
48 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 6, 2014

We only stayed at the Caracol for one night, but wish we could have stayed longer. The hostel was tastefully decorated, quiet, and clean. Lots of hot water in the showers. We stayed in the room directly opposite from the reception desk and didn't have any problem with noise. The chairs in the common areas are more suitable for children,... More

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Glasgow, United Kingdom
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 6, 2014

We stayed here for two nights, originally had booked in the dorm (which seemed very nice) but it looked like the other guests were using all the floor space so asked for a private which we got with no bother. Place is very nice, very clean. Really nice bathrooms, though the shower I tried wasn't so warm. Really helpful and... More

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St. Albert, Alberta
Top Contributor
67 reviews 67 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed December 22, 2013

This hostel is very nice, quiet and extremely clean. However a few very minor details could have put it over the top. The rooms were small and basic. Something as simple as coat hooks and a mirror could have made a huge difference. It rained a fair bit and there was no place to even hang our damp bath towels,... More

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Senior Contributor
26 reviews 26 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 31, 2013

If you are looking for a comfortable, friendly and central location in a colonial home in Popayan, then look no further as the Caracol is it. Comfortably furnished and impeccably clean the Caracol is run by Scot, Tony Clark and his team of enthusiastic staff. During my stay they were on hand to ensure that everything was up to standard,... More

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Additional Information about Hostel Caracol

Address: Calle 4 No. 2-21 | Centro Historico, Popayan, Colombia
Location: Colombia > Cauca Department > Popayan
Price Range (Based on Average Rates): $
Number of rooms: 8
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