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Hostel Caracol

Certificate of Excellence
Calle 4 No. 2-21 | Centro Historico, Popayan, Colombia
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Hostel Caracol
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Hostel Caracol
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58 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
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14 reviews 14 reviews
10 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Perfect location, very clean, hot water, great kitchen, very nice and helpful staff!!! The only "bad" thing was the bed! I stayed in a 4 bed dorm and 3 beds made very loud noises as soon as you moved a bit! For 1 night it's no problem... But I didn't get a perfect sleep! Otherwise everything was just PERFECT!!!

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Sydney, Australia
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The place was nice, comfy beds etc. my only problem with this hostel was their laundry service. I had my washing done the day before I left for the early morning bus at 6:30am. It was difficult to organise as they couldn't do it that day, which was fine no problem. It was only when I asked if there was... More 

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Santa Barbara, California
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

What they have: kitchen, common area, lockers, laundry and rooms that hear everything that's happening in the hostel. What they don't have: free coffee, friendly staff. If I were to do Popayan again, I'd forget Cacora and stay somewhere else. Nothing worse than a staff that doesn't really like what they do. Every time you ask them a question they... More 

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Tony C, Owner at Hostel Caracol, responded to this review

Hi Guy, Sorry to hear that you didn´t enjoy your time in the Caracol and I am particularly disappointed that you feel you didn´t recieve good customer service. Our staff usually get great reviews on their customer service and really take the time to make guests feel at home during their stay in Popayan. Either way, I am sorry that... More 

Top Contributor
80 reviews 80 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night in a four bed dorm which was cosy with not much space. 3/4 bathrooms, all clean but lacking in hot water. Felt very secure and had excellent lockers with power sockets inside. Average kitchen, not very well stocked but did the job. Nice communal area and friendly, helpful staff. 15 minutes walk from the bus station.

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Philadelphia, Pennsylvania
Top Contributor
97 reviews 97 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 12, 2015

Of course it is, and not just because "Caracol" means snail in Spanish! We moved to Hostel Caracol from another hostel in Popayan (ah, more on that one in another review!), and found a haven for the rest of our week long visit. Fronted by a small coffee shop, the hostel is all on one floor (street level, great for... More 

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New York City, New York
4 reviews 4 reviews
5 of 5 stars Reviewed February 26, 2015

Well located to the center, good ambiance and vibe, very friendly and informative Scottish owners, quiet, older crowd (you want more younger atmosphere, go to their other hostel, Hostel Trail), comfortable beds, extremely clean bathrooms with lovely hot showers, basic but well laid out kitchen to accomodate the jostling around of cooking with other travelers at the same time. Tony... More 

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Seattle, Washington
Top Contributor
76 reviews 76 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 19, 2015

Hostel Caracol has a wonderful staff that is always helpful and can really point you in the right direction for things you want to do in or near Popayan. They have great information on tours and such so much of the work is done for you. If you like it quiet, not a problem, after 10pmish it's quiet so you... More 

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Auroville, India
Top Contributor
55 reviews 55 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2015

I was there with my family, so we booked the bunk bed room. It was clean, the stuff was friendly and helpuful. Our kids loved the easy going atmosphere and location, so close of the center. We feel safe and protected there. Also had nice

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Popayan, Colombia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
4 of 5 stars Reviewed February 9, 2015

Great location, comfortable rooms and atmosphere. It can be a bit noisy with guests arrive late at night, especially on the weekend. The doorbell system to get in is a bit of a pain, especially at three in the morning. As with most hostels the kitchen system could use some improvement (the fridge was quite unpleasant). We stayed here, ParkLife... More 

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Cork, Ireland
Top Contributor
198 reviews 198 reviews
63 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed January 13, 2015

Perfect place for a short stay. Recently spent two nights here and it was very quiet and relaxed, so great if you need to catch up on sleep, not so good if you want to socialize. It's very clean, beds are comfortable, rooms are big enough for luggage, shared bathroom and shower facilities very clean with hot water. Kitchen is... More 

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Hotel & grounds (7)
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