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Parador de Santillana

Certificate of Excellence
Plaza de Ramon Pelayo s/n, 39330 Santillana del Mar, Spain
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Parador de Santillana
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80 Reviews from our TripAdvisor Community

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    18
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exeter, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After driving through Santillana's narrow streets, we arrived at this extremely attractive Parador with it's own parking- a real bonus in such an ancient village! The welcome was excellent- we were provided with lots of information and a map of the village, then escorted to our room with luggage carried for us. The room was a very good size and... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear Phil M: We sincerely appreciate the time you have taken to communicate your impressions about our Parador We regret that we were unable to satisfy your expectations with respect to noisy your neighbours. Please know that we have taken note about your suggestion. We are proud, and it gives us a great satisfaction to count on your opinions, which... More 

Kenilworth, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Apparently Jean Paul Sartre called Santillana the prettiest village in Spain. Who can argue with that? We certainly enjoyed our two day stay in the Parador de Santillana, the more modern of the two ( Gil Blas is the other one nearby) with which facilities are shared. Very comfortable, welcoming, clean with good size rooms and an excellent breakfast. Didn't... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear Barrie N: We sincerely appreciate the time you have taken to communicate your impressions about our Parador We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best... More 

cornwall, England, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 23, 2015

This place was rather stressful to find, but once there it did not disappoint. Plus with a TomTom it takes you right there, its just extremely windy and cobbled. However, the hotel is lovely. Lovely service and excellent breakfast as per usual. The only complaint I have is that at 6am there was a huge amount of door slamming and... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear AAtkins0n: We sincerely appreciate the time you have taken to communicate your impressions about our Parador We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. More 

Lagoa, Portugal
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 18, 2015

As mentioned this is a most difficult Parador to find, it can only be described as rustic, rooms and plumbing need updating but having said that they are clean and are fully fitted as one would expect of a Parador. The village is very atmospheric and give yourself plenty of time to explore, many good looking places to eat.

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear William G: We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. More 

Oxford, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 28, 2015

The location is perfect. Right in the middle of the old medieval town. The rooms are good size ..ours had a stunning view The plumbing is a bit tired...more of a dribble than a gush Also, we were told there was WiFi in the room, but we only had it in the lobby. Breakfast was great...beautiful fresh free range eggs.... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

DearBrianbez: We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards, More 

Surfers Paradise, Australia
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 20, 2015

It is not easy to find this parador in the centre of the old city - we stopped at the tourist office and were given a map to follow down the stone cobbled streets - you need to stop at the other parador in town - Gil Bras and they will open the barrier and direct you to the correct... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Cruiserchick2248 We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards, More 

Worthing, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 5, 2015 via mobile

Paradors are very good generally this one has a very homely friendly atmosphere. The restaurant service was very good with excellent English and balance information regarding the menu & wines of the region.

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear Mr. Jon P. We sincerely appreciate the time you have taken to communicate your impressions about our Parador. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction.... More 

Cordoba, Spain
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 26, 2014

Having disembarked late at Santander, finding thiis Parador is not easy especially at night and in a rainstorm. The medieval hill village of Santillana is wonderful and not far from the port. Once in the village square you must locate the Parador Ruy Blas.....this is not your hotel. By facing the building opposite Ruy Blas and driving down the left... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed November 10, 2014

As part of a car tour through Brittany Ferries, this was our first night stopover. We arrived in torrential rain, not good in an open top car, and threaded our way through the ancient narrow streets to the Parador car park. It is in a delightful setting within the old town itself which is a World Heritage Site The staff... More 

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Jose Carlos C, Gerente at Parador de Santillana, responded to this review

Dear Ejwebster: We sincerely appreciate the time you have taken to communicate your impressions about our establishment in Tripadvisor. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction.... More 

Warminster, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 11, 2014

Lovely hotel beautiful place. Would come back again had a lovely evening and a wonderful meal in the town. Breakfast this morning was good and everything was lovely. Really enjoyable time. There is nothing more to add only give it a try

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