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Hotel San Roque

Certificate of Excellence
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Esteban de Ponte, 32 | Esteban de Ponte, 32, 38450 Garachico, Tenerife, Spain
Best prices for: 1 room 1 guest
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Hotel San Roque
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Hotel San Roque
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164 reviews from our community

Traveler rating
    112
    43
    5
    3
    1
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14
117
3
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (45)
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Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

stayed 3 nights in this wonderful hotel. All the staff were excellent couldn't have been more helpful. I would describe the hotel as "small but perfectly formed" every where was emasculate and so tastefully furnished. The food was stunning probably not a massive menu but every dish was simply stunning

Was this review helpful? Yes
HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear guest, I´m glad to see that you have had a nice stay with us and we shall be pleased to welcome you any time in the future. Sincerely yours Dominique Carayon More 

South Molton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I selfishly never normally write reviews. After all who wants the places you really like to become more popular? But this time I can't resist it. If I could give a six star rating I would! Everything is great, quiet, great beds, great food. But most of all the service, happy to provide anything anytime, always with a smile, attentive... More 

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HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Is for words like yours that we keep on working to make a perfect holiday for our clients. Many thanks and we hope to see you soon back. Sincerely yours Dominique Carayon More 

Spain
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not just in its unique style...which is worth a visit anyhow! But we found that outstanding hospitality in EACH member of the team in warm welcome and any request made throughout. Up to room service in front of the room as we forgot the babyphone....WOWWOWWOW...well done :)!

Was this review helpful? Yes 1
HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Many thanks for you kind cooment about your stay at our Hotel. We are very pleased to see that you have had a nice time with us. Your words encourage our staff to keep on taking care of our clients day by day. We hope to see you soon in the future. Sincerely yours Dominique Carayon More 

Denmark
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful in the public areas & the service absolutely 5 star. But the rooms are very dark, the bathroom had quite a high wall to the shower/bathtub and the stairs leading up to the bedroom had a railing so close to the wall, that getting a firm grip was difficult sometimes. We were offered room 115, but... More 

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HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, We apreciatte your words about our Hotel. We are sad to see that you were not happy with the room that you stayed. Earch room at our Hotel is different, in colour and furniture and some of them are darker than others ( Room 115 is painted in a dark blue colour ). We shall take note of... More 

Milton Keynes
Top Contributor
103 reviews 103 reviews
70 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 8, 2015

When we pulled up outside Hotel San Roque it was raining but a member of staff ran out with umbrellas to see us home and dry. Our luggage was taken care of and our car parked for us further down the street as the hotel does not have a car park. Our well appointed double room was on the first... More 

Was this review helpful? Yes 2
HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear guest, Many thanks for your kind words about our Hotel. We are pleased to see that, even with bad weather ) you have had a nice time with us. We take note of some details you metion in order to improve our services for our cients. We look forward to a future stay with us. Sincerely yours Dominique Carayon More 

Retford
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

We really liked this hotel - very different from the bland modern places. It had its quirks - but that was part of its charm.. We had standard rooms on the ground floor overlooking the courtyard . The rooms were quite small, but as the weather was overcast & windy we were glad : talking to someone else who had... More 

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HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Thanks you for your comments about your stay with us. We are pleased to see that you have had a nice time with us. Regarding the pool temperature, during January and first 2 weeks of February the heat machine of the pool was not working due was broken. But since then, the pool is always between 24-27ºC, nice... More 

Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

Hotel is a hidden gem on a quiet street in the middle of Garachico. Lovely welcome and all the staff were friendly & helpful. We stayed in room 13, duplex room on the first floor between both court yards so opening onto the corridor between. The room was dark & didn't have any view but very private and quiet. Lots... More 

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HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Many thanks for your comments in Tripadvisor. Is our aim that through the comments of our guest make the best hotel for each client. About the safe, I must say that our Hotel was opened on 1996, when no ipads and large laptops were made. We know is something to change, and we hope to make it this... More 

Bath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 8, 2015

A really lovely hotel, completely different from most of the large hotel complexes you find on the island. Built around 2 courtyards, with wooden external balconies rather than corridors, the feel of the hotel is traditional and serene. One of the courtyards houses the pool and restaurant whilst the other is the place to sit and take a drink or... More 

Was this review helpful? Yes 2
HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Many thanks for your kind comments about our Hotel and your stay. It make us full of joy to see that you had a nice stay with us and we hope to see you again close in the future. Sincerely yours Dominique Carayon Junior Manager & Co-owner More 

Northampton, United Kingdom
2 reviews
5 of 5 stars Reviewed February 7, 2015

This delightful 20 room hotel is situated in Garachico a historic coastal town on Tenerife and surely one of the last to have no high rise apartments The hotel is in one of the oldest buildings in the town and is family owned and operated There is a small restaurant which offers some of the best food in town and... More 

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HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Many thanks for your kind comments about our Hotel. I love the way you have described our place and we hope to welcome you again in the future. Sincerely yours Dominique Carayon Junior Manager & Co-owner More 

Chichester
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

This is a beautiful hotel to escape to with wonderful staff who couldn't be friendlier or more helpful. I think the maids visited our room every time we left it to make sure it was perfect, this was at least 3 times a day. Whatever you do, go half board, you will not want to eat anywhere else, and while... More 

Was this review helpful? Yes
HotelSanRoque, Propietario at Hotel San Roque, responded to this review

Dear Guest, Many thanks for your comments about our Hotel and your stay. Next time you have to try our double rooms or Junior Suites, which are rooms in one level, avoiding the stairs of the Duplex rooms. We hope to welcome you any time in the future. Sincerely yours Dominique Carayon Junior Manager & Co-owner More 

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