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All 34 Soller hotels

Jumeirah Port Soller Hotel & Spa

5.0 of 5 Hotel   |   Calle Belgica s/n, 07108 Soller, Majorca, Spain
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Ranked #13 of 34 Hotels in Soller
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
PhilSkelmersdale Skelmersdale
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273 reviews from our community

Traveler rating
    188
    53
    16
    8
    8
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75
128
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Paris, France
1 review
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We love(d) the Jumeirah brand for its luxurious properties, high-class service and fantastic facilities. However, despite Port Soller being a stunning property, with many excellent members of staff and similarly excellent facilities (infinity pool, spa, gym.....), it seems there are a few poor choices being made at a managerial level. I simply do not understand why, in a 5* hotel... More

Was this review helpful? Yes 13
Skelmersdale
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from our 2nd visit to Port Soller and the first class hotel of Jumeirah. Last time we stayed in a mountain view suite, this time due to no availability on the 8th floor near the infinity pool we were forced to opt for the delux mountain view. We were very suprised to find ( apart from space for... More

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear PhilSkelmersdale, Thank you very much for returning to Jumeirah Port Soller Hotel & Spa during your recent trip to Mallorca and for taking the time in writing a review on TripAdvisor. Thank you also for your nice comments about our team with whom I will be delighted to share with. We all look forward to welcoming you back to... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were concerned before we travelled by some of the reviews on this site, but our fears were groundless. As soon as we arrived we felt relaxed and the level and speed of service has been excellent throughout. Having arrived home yesterday we wish we were still there (unusual for my wife and I)! The food in the restaurants was... More

Was this review helpful? Yes 2
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Garnec, Thank you very much for reviewing your recent stay with us on TripAdvisor and for recommending Jumeirah Port Soller to other travelers. I am most happy to learn that you and your wife truly enjoyed your stay and that you wish you still were with us. Thank you also for your comments regarding the food in our restaurants... More

Gainsborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recentlty stayed in Port Soller and as it was my daughter`s birthday we decided to have a spa treatment together. We enjoyed a fabulous breakfast with a gorgeous view of the med and very attentive staff and then went on to the spa and were greeted by Alexandra who could not have been more welcoming. The facilities are superb... More

Was this review helpful? Yes
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Philip70_13, It is fantastic to learn you visited Talise Spa for your daughter's birthday while on holiday in Port Soller. I am most happy you decided to spend such an important occasion with us and that you both enjoyed the experience and your treatments. I will certainly share your comments with Alexandra and Jesus who will be delighted to... More

Farnham, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here at the end of April and I think about this hotel and just smile. We had planned on having a very relaxing week and this hotel was perfect for that! A lot of people have complained that the hotel is spread out (this isn't a hidden fact if you look at the website before... More

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear cazzyh16, Thank you very much for reviewing your stay with back in April on TripAdvisor. I am most happy to learn that your stay with us was to your expectations and that we managed to achieve your holiday's objective of pure relaxation. It is fantastic that during your stay you were able to make full use of our services... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed in Jumeirah Port Soller with my family for few days in August 2014. It was one of the best vacations, my family and I had. With the beautiful nature and the amazing location, we felt like living those days in heaven. And with the outstanding service and care we got from every one, we just wished for our... More

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Iman Adam A, Thank you for taking the time in writing about your recent stay with us on TripAdvisor. It is wonderful to learn that it was a fantastic holiday for you and your family. We very much love to hear back from the families who stay with us, as we strive to make their stays memorable. We look... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gorgeous hotel with spacious, well decorated rooms. We had a sea view room where we enjoyed the balcony for reading during the day and star gazing in the evening. Great infinity pool with good service. There are reviews criticising the layout of the space. If you are looking for nice size rooms and your own space, you want a resort... More

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear lksjdflkj, Thank you very much for writing a review on TripAdvisor following your stay at Jumeirah Port Soller Hotel & Spa. I am most happy to learn tha you enjoyed your stay with us, especially admiring the views from your room. Our Concierge team will be most happy to assist with any recommendations and main attractions in Mallorca for... More

Windsor, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just returned from a short break as a family of three, with a four year old. Firstly, the staff here are a delight. I know there have been some comments that service is a little on the sleepy side but this is Mallorca not Manhattan and it's no different around the rest of the island. Everyone makes an effort... More

Was this review helpful? Yes 2
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Carolyn S, Thank you for taking the time in writing a review on TripAdvisor following your recent family stay at Jumeirah Port Soller. It is wonderful to learn that you and your family really enjoyed your holiday with us and that everything was to your satisfaction. Thank you for your comments about the hotel layout and services which I... More

Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jumeirah have gone out of their way on this creating a very special hotel. To blend in with natural landscape they weren't allowed to build more than three stories high so that gave some challenges but the result is outstanding. Take one of the sea view rooms and you find the rooms have floor to ceiling windows giving fantastic views... More

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Mark W, Thank you for writing a review on TripAdvisor following your recent stay with us. Thank you very much for the praise regarding the construction of the hotel, especially mentioning our rooms and the infinity pool. Thank you also for your comments about the layout of the hotel which is due to the unique location of where Jumeirah... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to Jumeriah Port Soller for 5 nights at the beginning of August with our 16 year old daughter and another couple. We only booked last minute and so had to move room 3 times. By the final night we had a beautiful room/junior suite overlooking the sea but at a hefty 850 euros per night. You should be... More

Was this review helpful? Yes 3
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Additional Information about Jumeirah Port Soller Hotel & Spa

Address: Calle Belgica s/n, 07108 Soller, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Soller
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Port Soller Hotel & Spa 5*
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Also Known As:
Jumeirah Port Soller Hotel & Spa Majorca

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