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Jumeirah Port Soller Hotel & Spa

#9 of 35 Hotels in Soller
Certificate of Excellence
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Calle Belgica s/n, 07108 Soller, Majorca, Spain
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Jumeirah Port Soller Hotel & Spa
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438 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful setting with stunning views of the mountains and sea and easy access to the Port de Soller as well as the village of Soller further inland. Only a 35 minute taxi from the airport so east access. You will love the terrace bar and its mountain, port and sea views. Two pools, one for kids and one adults only... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A lovely hotel with fabulous views. Yes we would rate this 5*. The food in the restaurants in the evenings was sublime. However, the breakfast was very disappointing. Limited choice, and limited seating. We stayed here for our honeymoon in Aug 2015. The staff had very kindly agreed to have a dozen yellow roses in my room (wedding flowers) which... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We recently visited the Jumeirah and stayed for 4 nights as part of an 8 night stay in Mallorca. The hotel is beautiful and impressive, set on the cliff tops with amazing views (we had adjoining rooms facing the ocean). The rooms are clean, well appointed and modern. The facilities are good (kids club, pools and spa) and the staff... More 

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Ben D, Thank you very much for taking the time and effort in sharing your experience at Jumeirah Port Soller & Spa with other TripAdvisor readers. I am very pleased to read that you liked our hotel and the facilities as well as the beautiful views, which we are very proud of. However, I am sorry that you found... More 

Houston, Texas
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely loved this hotel. They think of every detail as you would expect from a 5 star hotel. Even had beach bags for you to borrow. Loved being able to walk into the town/port although it is a bit of a climb backup. We did it numerous times and it really isn't that big of a deal. Just take your... More 

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear JenniferV999, Thank you very much for taking the time and effort in sharing your feedback regarding your recent stay at Jumeirah Port Soller & Spa with us and other TripAdvisor readers. I am especially delighted to read such nice words about our pools, food, spa, rooms and staff. It is also fantastic to read that you and your family... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Bit of a mixed bag - the good was very good, the bad was awful! Rooms are fantastic - spacious, great balcony and very good spec. The downside is the room location I requested months before staying was not available at check in despite being assured it was. The layout is AWFUL - most room require either 2 or 3... More 

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel by far exceeded our expectations. The room, the service, the amenities were all perfect. The special attention to each guest is incredible. I might go as far to say this is the best hotel my family has ever stayed at...and I consider us to be frequent global travellers. We had a lovely mountain view room on the 6th... More 

Was this review helpful? Yes
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear TashandEric, Thank you so much for taking the time in sharing a review here on TripAdvisor with us and other readers and for having stayed at Jumeirah Port Soller & Spa. I am most thankful and pleased that you and your family had a great experience with us, and especially that your children loved our Kids Club and that... More 

Edinburgh, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Really good hotel, highliy recommended. Two points of note is you stay here: 1) Its up the hill so can be a touch walk back in height of summer 2) There is no space in the fridge in your room for drinks brought outside Those two minor points its a lovely place, great staff and we will return.

Was this review helpful? Yes
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Scott123456789_11, Thank you very much for taking the time in writing about your recent experience at Jumeirah Port Soller & Spa and for sharing it on TripAdvisor with us and other readers. Thank you very much for your notes, our property is located on a cliff and even being a nice way to walk, we usually recommend our free... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel exhibits excellence in every way. The property itself is almost magical and is an architectural/engineering masterpiece perched on top of a cliff which offers enchanting views of the sea and of quaint Port Soller. The hotel has been crafted with fenatical attention to detail and uncompromising quality. This is also true of the team running the hotel and... More 

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear PRBNYC, Thank you so much for such nice words and particularly for remembering our Colleagues names, this is an incredible recognition to all of them and you can be rest assured that I have already forwarded your kind words to them and the rest of the team as I could not agree more with you, the team and its... More 

Reading
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just enjoyed a week at the Jumeirah Beach Hotel in Mallorca and having experienced almost all aspects of the hotel I would say it is deserving of its star rating and of the majority of the trip advisor ratings. For those who like a bit more detail I can add the following. Overall - it is a hotel... More 

Was this review helpful? Yes 1
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear iipboss, First of all, thank you very much for taking the time in sharing your recent experience with your family on TripAdvisor after your stay with us in Jumeirah Port Soller & Spa. I am so thankful and most pleased to read such nice and detailed feedback. You can be assured that I have already shared your comments with... More 

Paris
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

An expensive 5 star hotel and the services and welcome are what we expected. After our return home we then found that our credit card bill for incidentals had also been debited the full cost of our 6 day stay, which we had prepaid via a travel agent. We emailed and the hotel apologised for their human error and made... More 

Was this review helpful? Yes 3
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear ScherbsParis, Thank you very much for taking the time and trouble to share your feedback on TripAdvisor. We are very happy to acknowledge that our services and welcome where up to your expectations as it is our aim to make our guests feel special during their holidays at Jumeirah Port Soller Hotel & Spa. As mentioned on our conversations... More 

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