Pollensa is lovely,nice and relaxed very laid back,lovely beach. Hotel very clean,could not fault the food and rooms very clean. However,during the day the pool area is packed you can hardly move as the sun beds are crammed in. Rachel the "entertainer" has the microphone permanently stuck to her mouth and likes the sound of her own voice, which after... more

Arrived late at night to a very warm welcome from the hotel staff,room was very clean,and it was a bonus to have a fridge-15 euros for a week reasonable enough considering its a half board hotel.Pool area was also spotless,pool water turned some of our swimwear a yellow/greeny tinge think there was a lot of chlorine in the water!?Food was... more

We have just returned from a fantastic 10 nights at the Puerto Azul. We already knew pollensa well and have stayed at the oro playa next door.Last time we had a look at this hotel and decided on the spot to book up! We were not disappointed!! We have a 12 month old and a 3 year old - and... more

we stayed here 1st-14th june there was 11 of us the oldest being 57 and the youngest being 3 5 adults and 5 kids. quite a small hotel but perfectly laid out, the bar, restaurant, playground, games area, stage, reception, kids clubs etc all around the pool area so the kids can go back and forth from the pool to... more

we hate ugly, tacky, tatty, fish n chips and English pub type resorts, so if you want to come to Mallorca and avoid all that, come to Puerto Pollensa, and if you have small or medium sized kids in tow, then this hotel is near enough perfect. Our three year old loved the kids club, leaving us free to lounge... more

only booked this hotel because we took our 19month grandaughter and the broucher said they had a kidszone for under 3s. it is practically non-existent. they have 3x40 mins sessions in a week. the rest of the time i had to take libby to the soft play which is through the room where all the over 3s are and she... more

I stayed here from 25 May - 1 June as a single parent with my 3 girls and could not have asked for a better hotel in a better resort. The cleanliness of the hotel was the best I have experienced. Staff were always cleaning the corridors and the hotel smelt and looked clean at all times. The food was... more

This was our first trip abroad with our daughter (18 months), so with a little bit trepidation we boarded our flight to Majorca on May 21st for a fortnight’s holiday. If we had known how good everything would go I wouldn’t have lost any sleep. The hotel is exceptionally clean in all areas and the staff always smiling and pleasant.... more

We stayed at the Puerto Azul from 17-24 May 09 and had a fantastic week; it was much more than we expected from a package holiday. The hotel is an hour coach transfer from Palma, run by Thomson, it's all British and has mostly families staying there, as well as some senior citizens. Our suite was very clean and had... more