We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area

Certificate of Excellence
Hotel website
Hotel deals
1637 N. 12th Court, GPS: 2001 East Pointer Trail, Van Buren, AR 72956
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area
View Map
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Memphis, TN
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 28, 2015

We stayed over Christmas while in town visiting family. As with most Holiday Inn Express properties, this place did not disappoint. The hotel is clean with fresh decor, the rooms are large, and the breakfast is above average (for a free hotel breakfast). I expected breakfast to take a hit due to the holiday and having reduced staff, but it... More 

Helpful?
Thank democrazy
VBNES, Hotel Staff at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Thank you for taking the time to write a review. We appreciate your kind comments! The satisfaction of our guests is of the utmost important to us, so we are delighted to know when our customers are pleased with the hotel and our staff. Your comments have been shared with the staff, who take great pride in their daily efforts... More 

Oklahoma City, Oklahoma
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 4, 2015

Ran into trouble and had to drop in off the highway with no reservation. Overpaid for the room but had little choice. No consideration for a long term Priority club member. Paid $40 more than standard rate but front desk check in clerk was very friendly and helpful. My normal review would have been very favorable. Good quiet room, great... More 

Helpful?
Thank Dan G
VBNES, General Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Dear Dan G, I am very sorry to hear that you did face trouble finding a good rate at our hotel. It is very true that IHG rewards program is not a discount program however, we do have numerous different discounts available and that to based on guest's eligibility. Also we stay relatively very busy at our hotel. I would... More 

Oklahoma
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

The house keeping ladies are really friendly. I talked to them a few times during our stay. The cookies at check in were tasty. They had pancakes, biscuits, sausage gravy, yogurt, apples, etc for breakfast. Clean pool! I would go back.

Helpful?
Thank drwatson32
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Thank you for taking time to leave us your review. We strive everyday to provide our guests with the best service possible and we are pleased to know that your stay was satisfactory. Your comments have been shared with the staff, which takes great pride of their daily efforts to make every stay a great experience. We hope to see... More 

1 review
2 of 5 stars Reviewed October 16, 2015 via mobile

We've been on a one month road trip with a little baby and this is the 15th stop. Even the place looks nice and the rooms are clean we have to mention that the staff is unbelievable rude. Not a welcome or explanation of hotel hours or anything. The card to our room didn't work so I went back to... More 

Helpful?
Thank Nadine F
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Nadine F, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Mundelein, Illinois
Level Contributor
174 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed October 14, 2015

Key word here is MANAGEMENT. Everything about this hotel screams fantastic MANAGEMENT. The facility is clean inside out - Couldn't expect better that that. Room was spacious and well appointed. If ever in the area again would return in a flash!

Helpful?
Thank Hourglassman
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

We very much appreciate your time to write a review about your recent stay with us!! We love to hear from our guests, as their comments help us identify the areas that we need to improve on and where we can continue with the job well done. Again, thank you for your review and we hope to see you again... More 

Pineville, Louisiana
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

This is a new hotel with great management. Very impressed with the customer service and everything clean. Fresh baked cookies in lobby a great treat. I always stay at holiday inn express and this location will be one of my favorites. Also impressed with the handicapped accessible pool. Very nice.

Helpful?
Thank spendingtime2gether
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Thank you so much for your review of our hotel. I am delighted to hear that you enjoyed your recent stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to see you again on your next trip to Van Buren. Sincerely, Ashli A Hotel Staff More 

Crossville, Tennessee
1 review
5 of 5 stars Reviewed September 30, 2015

I was extremely pleased with this hotel. The Room I was in was very nicely appointed. The lobby and entry way into the hotel was very nice. I especially noticed the outside the front doors and the landscaping was very clean and well manicured. I'm thinking if the outside is that clean the inside surely is ... and ... It... More 

Helpful?
Thank Sue G
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Sue G, Thank you for taking the time to review our hotel and thank you for the positive comments! We love to hear from our guests, as their comments help us identify the areas that we need to improve on and where we can continue with the job well done. Again, thank you for your review and we hope to... More 

Malakoff, Texas
1 review
5 of 5 stars Reviewed September 14, 2015

This is one of the nicest Holiday Inn Express Hotels we have stayed in. Very nice big room with a large bathroom. It is a few years old but has the appearance of a brand new place. It was a very quiet and restful place to stop.

Helpful?
Thank Judy M
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Judy M, Thank you so much for your review of our hotel. I am delighted to hear that you enjoyed your recent stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We greatly appreciate your business and we hope to see you again on your next trip to Van... More 

Conway, Arkansas
1 review
5 of 5 stars Reviewed August 31, 2015 via mobile

I stay in Van Buren at least 4 nights a month and have stayed at many hotels. This IHG property is one of my favorite due to facilities and staff! So, if your are traveling down I-40 and Looking for a great place to stay, you can't go wrong staying at this hotel. This location this is the best!!

Helpful?
Thank BBPend
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

BBPend, Thank you for taking time to leave a review. Your loyalty is greatly appreciated. We strive to provide our guests with the best service possible and it is important to us that all of our guests feel valued and appreciated. Your comments have been shared with the staff, which takes great pride of their daily efforts to make every... More 

Phoenix, Arizona
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 30, 2015

En route to East Coast this was a nice stop off. It is close to I-40 but not directly off of it. It is located in a kind of residential area with a movie theater next to it. They had nice touches such as travel size bath and body works products, a wash cloth specifically for removing make up, and... More 

Helpful?
Thank Julie G
VBNES, Guest Relations Manager at Holiday Inn Express Hotel & Suites Van Buren-Ft Smith Area, responded to this review

Julie G, Thank you for taking time to leave us your review. We strive to provide our guests with the best service possible and we are pleased to know that your stay was satisfactory. Your comments have been shared with the staff, which takes great pride of their daily efforts to make every stay a great experience. We hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (3)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (18)
Viewed
Pool/beach area (3)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Van Buren
0.0 mi away
Sleep Inn & Suites Van Buren
0.5 mi away
Hampton Inn Van Buren
Hampton Inn Van Buren
#1 of 8 in Van Buren
4.5 of 5 stars 318 reviews
1.8 mi away
Quality Inn
Quality Inn
#6 of 8 in Van Buren
4.0 of 5 stars 73 reviews
Show Prices
Show Prices
Show Prices
7.8 mi away
Candlewood Suites Fort Smith
Candlewood Suites Fort Smith
#3 of 22 in Fort Smith
4.5 of 5 stars 93 reviews
7.8 mi away
Holiday Inn Express Fort Smith
6.9 mi away
Quality Inn
Quality Inn
#5 of 22 in Fort Smith
4.0 of 5 stars 131 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay