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Ruhija Village | Bwindi, Bwindi Impenetrable National Park, Uganda
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Ruhija Gorilla Safari Lodge
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28 reviews from our community

Traveler rating
    13
    6
    4
    4
    1
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2
17
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This place has very comfortable, pleasant, clean rooms, but then they should be as they are expensive. However there were lots of shortcomings considering the high prices. No torch provided for when there was no electricity, luke warm instead of chilled beer or wine, substandard food etc. Was charged US$25 for the most basic and unappealing packed lunch and US25... More

Was this review helpful? Yes
Ruhija Gorilla S, General Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Oliver East, We deeply regret and apologize for your dissatisfaction with the level of service offered to you at our lodge,there is no reason that we can offer for our defense.We have been consistently working around the clock to match services to level of the facility but on on this occasion we fell short of our services. I will... More

North Palm Beach, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2014

My husband and I stayed at the lodge for two nights while doing gorilla treks in Bwindi. I would not describe it as a luxury hotel by any stretch, but it had all the basics: clean, flush toilets, basic good food. The steps leading up to the main building from the rooms below are very steep - you have to... More

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Malmo, Sweden
Top Contributor
66 reviews 66 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed July 11, 2014

We stayed 2 nights at this nice little place. The main advantage is the location very close to the starting point of the gorilla trekking. The rooms a big and clean, and has a beautiful view over the mountains. The staff is very helpful and the food is delicious. The lodge is located quit high above sea level, so the... More

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Ruhija Gorilla S, Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Lotte, We like to take the opportunity to thank you for the fabulous review you have accorded to us and we delight our self in improving the standard of service we offer from the feed back we get from you our esteemed clients. Kind regards Moses More

Palm Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2014

I went on a gorilla trek in Uganda in January 2014. Stayed at this lodge for two nights. The view was lovely. Rooms were clean and spacious. Staff was most helpful and friendly. Note that it is in the mountains and it can get cold at night - bring warm pjs.

Was this review helpful? Yes 2
Ruhija Gorilla S, Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Pam S, We are highly elated for the positive comments you have given Ruhija Gorilla Lodge during your stay with us. We value our customers and your comments can only inspire us to provide better services in future. Kind regards Moses More

Sarasota, Florida, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2014

I was introduced to this safari lodge by a friend since there are not so many luxury lodges in the Ruhija area and I got a good deal from the safari lodge manager, and this was affordable for three of us including our tour leader. The books were well handled by Moses, and all emails were replied in time. We... More

Was this review helpful? Yes 2
Warsaw
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2013

My wife and I spent there a night prior Gorilla trecking in mid September. Overall it's a great place with very friendly staff. Advantages: - great view,just amazing, above clounds straight across rainforest - excellent food, beautifull lodge interior - friendly staff as well as manager, great supportive service - very close to the safari starting place (no need for... More

Was this review helpful? Yes 2
powys
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 1, 2013

Great location to view the mountains in the mist...lovely individual cottages...but the food wasn't great,it was ok. Hardly any electric! And they didn't offer a candle or a torch! Because we needed to get up & leave early,it was really inconvenient to be trying to get ready in the dark,early morning! After requesting a candle,they gave me two,but nothing to... More

Was this review helpful? Yes 1
Ruhija Gorilla L, Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Reviewer, Ruhija Gorilla Lodge management welcomes the efforts you took to make observations at the lodge while we hosted you. I figure out we tried our best to make you feel at home with us however we came short in some areas . We take this with deep concern to constantly improve due to your positive criticism and your... More

Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 21, 2013

We stayed on honeymoon in August and loved it. We had one of the superior lodges which was lovely. When we arrived it was cold and damp and they lit a fire for us and brought hot water bottles. Staff are really friendly and the food was very good. Would stay again

Was this review helpful? Yes 2
Peterborough
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 13, 2013

If you want a true Gorillas in the Mist experience this is the place to go. 2,400 feet up in the mountains you are above the clouds for a lot of the time, got a bit cool in the evening and overnight but the open fire, that the staff made up on request, certainly made the room warm and cosy.... More

Was this review helpful? Yes 1
Moses A, Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Madtraveller, Ruhija Gorilla Lodge is extremely delighted about the honest and positive marks comments you awarded to the Lodge.We need you to improve our standard of services and up grade of the facilities. Much appreciated for the time you took to reserve and stay at the lodge. All the best Moses More

Nykoping, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

My children, mother, and myself were awestruck as we arrived at Ruhija Gorilla Safari Lodge. The view of the endless mountain range was incredible and we were greeted by a very friendly staff, three of whom were named Moses. Our rooms were very clean and comfortable with cozy beds, extra blankets in case of cold evenings, a fireplace, and a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Moses A, Manager at Ruhija Gorilla Safari Lodge, responded to this review

Dear Asa, Ruhija Gorilla Lodge is extremely delighted about the honest and positive marks comments you awarded to the Lodge.We need you to improve our standard of services and up grade of the facilities. Much appreciated for the time you took to reserve and stay at the lodge. All the best Moses More

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Additional Information about Ruhija Gorilla Safari Lodge

Address: Ruhija Village | Bwindi, Bwindi Impenetrable National Park, Uganda
Location: Uganda > Western Region > Bwindi Impenetrable National Park
Price Range (Based on Average Rates): $
Number of rooms: 24
Also Known As:
Ruhija Gorilla Safari Hotel Bwindi Impenetrable National Park
Ruhija Gorilla Safari Lodge Uganda/Bwindi Impenetrable National Park

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