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Mercure Johannesburg Randburg

Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
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Mercure Johannesburg Randburg
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115 Reviews from our TripAdvisor Community

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Kitwe
1 review
4 of 5 stars Reviewed 2 weeks ago

I was offered and paid a discount rate. On arrival I was greeted with a surprise complimentary drink of my choice. Having stayed there a few times in the past year, I have come know a few of the staff members, which gives that personal touch. Although offering only breakfast, the close proximity of a mall, less than ten minutes... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank fredchitalu
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Fredchitalu Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager More 

Nomansland, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Mercure on two separate occasions while on holiday. Staff very friendly and helpful, rooms clean. Bar opening hours a bit random, but could always get assistance. Very central and near to a number of restaurants.

Helpful?
Thank AliCBrown
Pretoria, South Africa
2 reviews
1 of 5 stars Reviewed December 29, 2015

Needed a place in Randburg decided to try the Mercure for a one night stay. BIG MISTAKE. My only request was a non-smoking room(sounds simple enough right?) I had never stayed there before so I asked to see the room first before paying at reception. I was shown a smoking room on the bottom floor which smelled like? You guessed... More 

Helpful?
Thank Localtourist_5508
Michelle C, Manager at Mercure Johannesburg Randburg, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Randburg hotels

Johannesburg
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 11, 2015

Got into Jozi in the wee hours of the morning and didn't want to wake up my hosts so popped in there with no prior bookings at 02h00 to find a very helpful and considerate receptionist who turned my idea into a great one. The room was clean, everything worked and it had all the necessaries so that I didn't... More 

Helpful?
Thank SheenaBz
Munich, Germany
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 31, 2015

Joburg was our starting place for a three-week motorhome vacation through South Africa. It was great to begin and end the trip in this hotel. The rooms are adequately comfortable and clean (but a palace compared to the cramped space of a motorhome), and the comfortable bed had lots of pillows. The staff are helpful and professional--everything you'd expect. You... More 

Helpful?
Thank ChristopherAllen
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear ChristopherAllen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back soon. Sincerely, Michelle Cross General Manager More 

Cape Town, Western Cape, South Africa
Level Contributor
10 reviews
6 hotel reviews
3 of 5 stars Reviewed August 30, 2015 via mobile

There is nothing special about this hotel other than the location which is a short walk from the Brightwater Commons mall which hosts a few good restaurants and shops for convenience. I would give it 3 stars max. The duvet cover is quite frustrating leaves u feeling like ur in a hospital bed however the pillow was surprising comfortable. Good... More 

Helpful?
Thank CEM16
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear CEM16, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel in the near future! Sincerely, Michelle Cross General Manager More 

Cape Town Central, South Africa
Level Contributor
395 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 486 helpful votes
3 of 5 stars Reviewed August 26, 2015

This is a great location with a shopping center and gym in easy walking distance. Reception is friendly and efficient provided you aren’t arriving or leaving during a rush period. There’s a lift to get to the first floor rooms, a vending machine for basic nibbles and a selection of take-away menus for dinner delivery. Breakfast is basic but good.... More 

Helpful?
1 Thank BadgerCT
Cape Town
Level Contributor
139 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
3 of 5 stars Reviewed August 19, 2015

This was my first stay at this hotel in Johannesburg. The ladies at reception on my arrival were efficient and no one was even smiling when they booked me in. It did not take long to find my booking reference and a room was assigned according to my request. The room was average in size, with a working air conditioner,... More 

Helpful?
2 Thank vsomerset
Kadoma, Zimbabwe
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 13, 2015

I spent 6 days at this magnificent hotel. The front desk staff, Reggie, Paul and Anne were extremely helpful during my stay- so was the bartender, Innocent. Rooms I stayed in were splendid throughout. The only issue was the lack of linen to join single twin beds when double bed rooms were all booked. I am sure that a small... More 

Helpful?
1 Thank Clement263
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