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Diaz Surrey Street Hotel

267 Surrey Street | Ferndale, Randburg 2125, South Africa
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Diaz Surrey Street Hotel
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Diaz Surrey Street Hotel
Diaz Surrey Street Hotel
Diaz Surrey Street Hotel
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11 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed September 13, 2014

This hotel has potential but management clearly do not care anymore. Rooms are falling apart (door handles broken, bathroom fixtures broken) No plugs available for charging devices unless you start climbing under counters and unplugging tv's. No socket for charging 2 prong plugs (phones, ipads). Phone does not work so you cannot call reception for assistance. Bedside lights don't work... More

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Cambridge, England
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 24, 2014

*This hotel is in a business district and there are no shops or restaurants nearby. * I stayed at this hotel for five nights recently. My room was fine with an extremely comfortable bed. The bathroom was spacious and clean, although the towel rail came off in my hand. A quick fix and I had it back on the wall... More

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 7, 2014

I stayed in this hotel for one night. The booking was made by a third party. What a disappointment! The carpets are full of stains and you don't get the feeling of clean at arrival. I had to find my own way to my room. My room was spacious and at a glance it seemed fine. Then the problems started.... More

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Ottawa, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 1, 2013

My husband and I have stayed at the Diaz on Surrey a couple of times over the last few years. We've noticed a decline in service during our last stay. Overall the hotel isn't managed well. There was apparent lack of supervision of the dining room and office staff. Our last morning they had run out of breakfast and were... More

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Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2013 via mobile

I stayed in this hotel during the month of March 2013 and stayed here for 7 nights. The location for me was very convenient as I had business to do a few blocks away. I'd put this restaurant at about a 3.5 stars. But then again it's quite decent. The room I was in had a very comfortable double bed... More

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Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 25, 2013

With a four star rating I expected far more from this hotel. On arrival nobody helped me with my bags to my room. The welcome letter in my room had my name completely incorrectly spelt. The person's letter who had previously stayed in my room was still lying around. The TV was an old TV and none of the satellite... More

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Johannesburg, South Africa
Top Contributor
72 reviews 72 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 14, 2013

So the place is not inviting from the outside and quite frankly I was taken aback when we entered the reception area - very nice set up with friendly smiling staff. A work group used this venue for goal setting. The conference room is big enough and we had plenty space, plenty mint sweets :-) and plenty water. The decor... More

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Kenton-on-Sea, South Africa
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 23, 2013

Let me start with the positives: Friendly staff (one even took me to a nearby shopping mall and picked me up again at the agreed upon time). Bedroom and bedding - clean. Nice bathroom with both a bath and a shower. As this was a business trip, I stayed for three nights - so it meant 3 times breakfast. The... More

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Senior Contributor
27 reviews 27 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 25, 2013

Not very prepossessing from the outside - it just looks like an office building. Close to businesses but a bit away from the tourist action. Not a bad thing on a business trip. Friendly staff. Rooms large and airy. Good air con. Food plentiful but a bit boring. Quiet nights sleep which, again, is what you need when you're on... More

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Schenectady, New York
Top Contributor
72 reviews 72 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 3, 2012

This was my first stay at an boutique hotel. As a guest of hosts, I did not have to pay for my one night stay so cannot comment on questions of value for money. The hotel is used primarily by business people and it is here that I had my biggst problem - the internet. The hotel highlights the offer... More

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Additional Information about Diaz Surrey Street Hotel

Address: 267 Surrey Street | Ferndale, Randburg 2125, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range (Based on Average Rates): $
Number of rooms: 28
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Also Known As:
Diaz Surrey Street Hotel Randburg, Greater Johannesburg

13 photos of this hotel

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