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Valley Lodge & Spa

Hotel website
13 Jennings Street, 1791 Krugersdorp, Magaliesburg 1790, South Africa
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Valley Lodge & Spa
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173 Reviews from our TripAdvisor Community

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Traveler rating
    70
    43
    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (35)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (48)
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Sandton, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Amazing stay at Valley Lodge and Spa. Friendly staff, always greeting you with a smile. Rooms are spacious, extravently decorated and loved the heated bathroom floors. My Spa treatment was the cherry on the top! Dozed off to a rythmic hot stone massage.

Was this review helpful? Yes
Randburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I too was going to leave a review on here about all that annoyed us during our stay but read the review from the woman below and decided against it… I do not know anyone personally at Valley Lodge and Spa so this is not a review promoted by anyone but a person who had visited the spa for the... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Hi Natalie (nattib20415). Wow... Thank you so much for such a constructive review. I know that Saturday was an absolute nightmare, and my team had a very hard time trying to get ahead (For whatever reasons). I am so pleased that you will be coming back, and we look forward to hosting you again. The TV's - we upgraded the... More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 1 week ago

We were horrified at the service and lack of expertise at Valley Lodge Spa. When we asked for various treatments (a wax and french manicure, to be specific) we were met with hesitation and confusion. At first, the ladies didn't want to accommodate us for the French manicure, and when someone did, I was told that the staff don't want... More 

Was this review helpful? Yes
Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear CHolenstein. I was mortified when I red of you experience in our Spa. My Manager, Aimee will be in contact with you, so that we can invite you back to make good on what we have done wrong. I am so sorry. Regards Laurence McGrath General Manager More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and I checked in at Valley Lodge and Spa in Magaliesburg on Friday, 17 July 2015 and checked out on Sunday, 19 July 2015. We booked the superior room spa package for the duration of our stay. The venue, facilities, food and service at the hotel itself was absolutely superb. It is therefore a shame to report the... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear Adel. I must thank you for your candid review. This weekend in the Spa was a mess, I cannot agree with you more. My Spa manager will be in contact with you so that we can correct our shortfall. I am so sorry that this had to happen to you both, and will not make any excuses for it.... More 

Johannesburg, South Africa
5 of 5 stars Reviewed 2 weeks ago

Hi Marita and Jeanette This is a bit belated but I really want to say a HUGE thank you for my birthday lunch on 20 June 2015. Everything was perfect, the food, service, venue, layout, I have nothing but praise for your staff and for the extremely high standards that they achieved on the day. They were all absolutely wonderful.... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear Bushbaby672. Thank you so much for taking the time to write such a glowing review. I am so pleased that you enjoyed your time with us, and you are so very right, Marita and Jeanette are huge assets in my team. We all look froward to seeing you back again soon. Kind Regards. Laurence McGrath. General Manager. More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Look at this place so lush and green, the rooms so large, so fresh and clean, the spa so calm, like the valleys charm. We wake to zebra just outside the door, I count to three, but my wife counts four. A short walk by the river before breakfast tis served and I eat my fill as if each bite... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear Michael T. Thank you so much for taking the time to write such a wonderful review. I have passed your comments onto my team, and your wife was right - 4 Zebra. We look forward to welcoming you both back again soon. Kind Regards Laurence McGrath. General Manager. More 

Johannesburg, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great food and accommodation; beautiful trials along the riverside. It is very picturesque. The conferencing center was small but suitable. The rooms are great with under floor heating in the bathroom. That is areal treat on cold winter mornings:)

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Hi Bigmac007. Thank you so much for taking the time to write the review on our hotel. I have passed your comments onto my team, and am so pleased that you enjoyed your stay with us. We look forward to seeing you again in the not to distant future. Kind Regards Laurence McGrath General Manager. More 

Johannesburg, South Africa
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am writing this from a conference point of view for mid size, somewhere out in the open but near enough to Johannesburg for a get away. A relaxed pleasant environment good for a get away for a day or night. Conference room fine, not state of the art, least in my opinion, but it worked well for our needs.... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear SazRsa. Thank you so much for your review. The function rooms are on the upgrade list, and we as a team will be focusing on that next year. I hope that we do see you over a weekend. :D Kind Regards Laurence McGrath General Manager. More 

Johannesburg, South Africa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a weekend away to Valley Lodge on short notice and were pleasantly surprised by the experience. We got the superior room which had a fireplace, a lounge and bedroom. The finishing in the bathroom was great, with the heated floor making all the difference. The spa was well equipped and we experienced a wonderful afternoon. We found the... More 

Was this review helpful? Yes
Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear Mzwandile2014. It always makes me so happy to read such feedback from my guests. I thank you for taking the time and we look forward to welcoming you back in the near future. I have passed your comments onto my team. Kind Regards Laurence McGrath General Manager. More 

Johannesburg, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2015

Our stay began with an unpleasant welcome when despite arriving at the official check-in time, we were informed that our room would be ready in 10 minutes. This we understood and waited patiently. After being told repeatedly it would be just a few more minutes, 45 minutes later our room was ready. This was not a warm welcome, especially as... More 

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Valleylodge1, General Manager at Valley Lodge & Spa, responded to this review

Dear CherylJ123 I am so sorry that you had to experience the delayed check in, I have chatted with my Rooms Division Manager, and yes sometimes delays are inevitable, but as you say - It is how we deal with it - that is important and we will work on this issue. As for the rest, I am so pleased... More 

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