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Valley Lodge & Spa

4.0 of 5 13 Jennings Street, 1791 Krugersdorp, Magaliesburg 1790, South Africa
#2 of 5 hotels in Magaliesburg
76 Reviews 3.5 of 5 stars
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Valley Lodge & Spa
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Valley Lodge & Spa
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  • Reviews (76)
  • Photos (39)
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76 people have reviewed this hotel

Traveler rating
    27
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    14
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    6
See reviews for
11
37
1
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Jhb
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have been sitting in reception for 45min waiting for our room ... housekeeping apparently running late. Lovely spa experience this morning but also slow lunch service. Not sure if this a common or a once off lapse.

Was this review helpful? Yes
Durban, South Africa
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

From the moment we stepped foot on this magnificent property, we received the full attention of all the staff who tended to our various needs with professionalism and enthusiasm. Nothing was too much effort, which made for the smooth running of every aspect of our corporate conference. The rooms were spacious, well appointed and decorated with sophistication. I particularly appreciated... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The staff at reception was excellent. The Room we stayed in had poor lighting, two cupboards were broken. The bedding was not up to standard. The "Luxury room" - Not so luxurious.. Arriving at the Spa - we encountered children enjoying the spa pool as if it was a gala swimming pool. To top this..people in the Jacuzzi were enjoying... More

Was this review helpful? Yes 1
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear amanda f, Thank you for your comments and feedback from your stay. Im Concearned to learn of your unacceptable & dissapointing experience whilst staying with us at Valley Lodge & Spa. Please accept my sincere apologies, this is certainly not at a standard that we pride ourselves in and will ensure to work on improvement in these areas going... More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed in a superior room which was very comfortable with underfloor heating in the bathroom, except our room didn't have a veranda overlooking the gardens as described on the website. Meals were tasty but could easily be improved with some creativity in the kitchen. Enjoyed the spa treatments.

Review collected in partnership with this hotel

Was this review helpful? Yes
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear Kathleen136, Thank you for your review and feedback from your stay with us at Valley Lodge & Spa. I would like to apologise for the dissapointment you experienced with our Superior rooms. We will ensure to improve on creativity within our meals as well as to better comminicate the layout of certain rooms on the property. I hope to... More

Sandton, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

the place is okay for relaxing gateway but the rooms don't look as luxurious as in the website .our luxury room looked like the standard room for me .the bathroom definitely need upgrade . I was disappointed that some of my special request where not noted by the reservation person.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear Elwine111, Thank you for your feedback from your recent stay with us at the Valley Lodge & Spa in Magaliesburg. I would like to apologise for the disapointment of the Room type that you were accommodated in, as well as our team failing to deliver on specified requests. We hope to welcome you back in the near future and... More

Johannesburg, South Africa
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Absolute fabulous experience - definitely a must. Treated us like royalty. Felt special. Beautiful surroundings and very peaceful!!! Loved the pizza oven and food was top quality. Even the spa had us a awe.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear 15Rudi, Thank you for the wonderful feedback, we are most pleased to hear that your experience with Valley Lodge & Spa was enjoyable & memorable. I look forward to welcoming you back in the near future. Yours in hospitality, Nelson Rodrigues General Manager More

Boksburg, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Hi There, My husband, son and I stayed over this past weekend, I would like to let you know how we thoroughly enjoyed our stay, the room (#17) was awesome, clean and well equipped. The staff are super friendly and helpful, the food was delicious. We unfortunately passed on the spa treatment as our son was with us, but I... More

Was this review helpful? Yes 2
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear Claudine, Thank you for your generous compliments and feedback from your stay with us at Valley Lodge & Spa. I am pleased to hear of your enjoyable stay, your commetns are greatly appreciated and will be shared with our team. I look forward to welcoming you back sometime in the near future. Yours in hospitality, Nelson Rodrigues General Manager... More

Miami Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 21, 2014

When calling the reception staff informed us(several times) that there was no availability. We looked online and there was availability. We booked a luxury room at a higher price then on the hotels website. The room was nicely decorated, but everything was broken and it was on the outskirts of the property(very remote and felt unsafe). The heater, the bed... More

Was this review helpful? Yes 2
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear andreapdiaz, Thank you for taking the time in providing us with your feedback. I was most distressed to learn of the various embarrassing operational lapses you experienced with regards to your recent stay at Valley Lodge & Spa. Please accept my sincere apologies for the unacceptable level of service you encountered and I would like to assure you that... More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

My fiance took me to this place for the weekend, to celebrate my 30th birthday! Beautiful gardens, warm and friendly ambiance in the room (we had the superior room). The underfloor heating and electric blankets made the very cold weekend a delightful stay - temperatures dropped to minus 6degrees and highs of only 14 degrees, with sharp, cold winds. The... More

Was this review helpful? Yes 2
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear Daffiez, Thank you for your generous comments, we are pleased to hear that you had an enjoyable and memorable 30 birthday celebration whilst staying with us at the Valley Lodge & Spa. We look forward to welcoming you back in the near future and for many more special occasions. Yours in hospitality, Nelson Rodrigues General Manager More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

Friendly staff and zebras were there to greet us and take us to our room. A welcome note (which included a voucher for the spa) and a plate of treats waiting for us in the room was an unexpected surprise . The lodge is situated perfectly for those who want to do some sight seeing or just to have a... More

Was this review helpful? Yes 3
NCD-Rodrigues, General Manager at Valley Lodge & Spa, responded to this review

Dear Claudia S, Thank you for your wonderful feedback, we are most pleased to hear that you had an enjoyable stay, and look forward to welcoming you back in the not too distant future. Yours in hospitality, Nelson Rodrigues General Manager More

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Additional Information about Valley Lodge & Spa

Address: 13 Jennings Street, 1791 Krugersdorp, Magaliesburg 1790, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Magaliesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Valley Lodge & Spa 4*
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Also Known As:
Valley Hotel Magaliesburg

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Amenities

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Official Description (provided by the hotel)
Perfectly situated on the banks of the Magalies river and just an hours drive from the centre of Gauteng, the Valley Lodge & Spa offers superior accommodation in a majestic, natural setting. An ideal getaway for the busy executive needing time out, to reconnect with family or a haven of tranuility for a romantic weekend. Choose from our 76 well appointed,individually furnished rooms and spoil your senses with an array of world class treatments in our Spa & Hydra Therapy centre. Be it the private fire lit Saunders bar or the entertainment of Maloneys bar with a full size billiards table, pool table, darts & fooseball, Valley Lodge & Spa offers variety throughout its 250 acres. With natural winding paths and trails around the Magalies river, a private nature reserve boasting old stone age ruins, and for the more energetic guest, rowing boats, tennis courts and a swimming pool. Sunday lunch is still a popular attraction for city dwellers looking for a day away from the urban stress. ... more   less 
Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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