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De Hoek Country Hotel

Certificate of Excellence
Portion 7 | Zeekoehoek, Magaliesburg 1791, South Africa
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De Hoek Country Hotel
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Ranked #1 of 6 Hotels in Magaliesburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Cesca S Johannesburg, South Africa
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165 reviews from our community

Traveler rating
    107
    37
    12
    7
    2
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3
113
Solo
0
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (165)
  • Mar-May only
    (44)
  • Jun-Aug only
    (26)
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A TripAdvisor Member
2 of 5 stars Reviewed 2 days ago NEW

I brought my wife to De Hoek for our wedding anniversary this past weekend. We were greeted by beautiful gardens and well planned spaces. Upon arrival, we were ushered to a room straight out of a 70s lodge. We requested a move to the more modern suites which de hoek accommodated. We received apologies for not being given the option... More 

Was this review helpful? Yes
mholenstein, Owner at De Hoek Country Hotel, responded to this review

Dear Raymond B, When we receive feedback like this, we as a team are so inspired to ensure that our guests all feel exactly like this by the time they depart. Thank you very much for sending us this inspiring message! We hope to see you very soon here at De Hoek Country Hotel. Kind regards The De Hoek Management... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

There were no "Do Not Disturb" signs. So, dispite me informing them that we would not be at breakfast on the Sat morning, we were still woken up by continues knocking at the door and cleaners trying to enter !

Review collected in partnership with this hotel

Was this review helpful? Yes
Johannesburg South Africa
Top Contributor
60 reviews 60 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a lovely property with a beautiful setting. We were there for a night away from the city and arrived around 17h30. The package we booked was for a room with a fireplace, just right for a chilly autumn evening. On arrival I was promptly escorted to a room without a fireplace. When I queried this I was left... More 

Was this review helpful? Yes 1
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Mr. Jimboza, Thank you for taking the time to send us your feedback. Your headline was rather intriguing and I am sure many guests will also find it interesting. My sincerest apologies for the misunderstanding and time delay before checking you into the room that you originally booked. I have taken this up with the reservations team to make... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked into De Hoek Country Hotel with some friends for the Easter Weekend. What a lovely break , good food , excellent service. We even had a lovely bath run for us on Saturday night which was lovely and hot and waiting for us with rose petals after dinner . The new Bisto restaturant was lovely for breakfast with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Desiree M, Thank you so very much for the fantastic feedback. I can assure you the team will be eternally grateful for your compliments as this inspires them to give guests their absolute best. We are very much looking forward to having you back here in the beautiful Magaliesburg! Kind regards The De Hoek Management Team More 

Johannesburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have been to De Hoek a few times, but this was the first time that we had a problem with monkeys coming into our room - and there was no prior warning from the management or staff. When we were in our room we felt as though we were held ransom and couldn't risk leaving the door open. We... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Trish V, Thank you for your time and effort in writing to us. We appreciate it very much. We have taken your consideration into account and currently looking into it. Generally the monkeys keep a safe distance and do not bother our guests. This is really a first for us. We will consult with the experts on how to... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Having been to De Hoek a number of times and really enjoyed every experience, we decided to spend the night and have a wonderful Easter lunch. We stayed in the "New Quarter Suites" which was fantastic. A few things that need to be mentioned - No orientation of your room leads to a few challenges. - Called room service for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Bradley T, Thank you for your time and sending us your feedback. To us it is very important to know exactly how our guests feel and how their stay has been. This helps us when training our staff on what do our guests expect and what would make their stay extra special. I am glad you enjoyed your New... More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

An enjoyable escape from the busy city life. Absolute world class service from well-trained staff; the only difference being that your staff were far more friendly than good service experienced in foreign countries. Manicured gardens and tranquil settings make it an ideal spot to unwind and then enjoy fine cuisine; lunch under the trees, high tea and dinner.

Review collected in partnership with this hotel

Was this review helpful? Yes
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Celeste C, Thank you thank you thank you! Thank you very much for the superb feedback. We are delighted to hear that you enjoyed your stay with us. We do hope to welcome you back very very soon! Kind regards The De Hoek Management Team More 

Johannesburg
1 review
5 of 5 stars Reviewed 3 weeks ago

What can we say -- This is the very best - the service from all the staff is excellent, very friendly and helpful - the bedroom and bathroom were immaculate - the scenery very restful and the monkeys real cute. Difficult to say what we liked best -- everything was just right - and the food was exceptional. Stayed here... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
mholenstein, Guest Relations Manager at De Hoek Country Hotel, responded to this review

Dear Clive K, Thank you for your time and sending us your feedback. We truly appreciate it and it means alot to the team hearing that their guests had a magnificent stay. I will be sure to pass the feedback onto the team as this is a great motivator is making sure our guests always depart here feeling happy. We... More 

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Our management team recently stayed at De Hoek for our annual getaway and everyone commented on how much they enjoyed, the venue, service and food. We would definitely recommend De Hoek for your next team getaway. We found the staff very attentive and accommodating of our special requirements.

Review collected in partnership with this hotel

Was this review helpful? Yes
mholenstein, Owner at De Hoek Country Hotel, responded to this review

Dear Inge B, Thank you very much for your time and sending us your feedback. We always enjoy receiving the fantastic feedback like this from our clients. We enjoyed hosting your conference and we are truly looking forward to having you back very soon! Kind regards The De Hoek Management Team More 

Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Over the years, we have had the privilege of staying in most of the top hotels in the Magaliesburg area. De Hoek is definitely one of the most expensive options, promising country elegance, luxury, and 5-star service and food. We left De Hoek feeling incredibly rested and relaxed after our weekend stay and would definitely recommend it to anyone looking... More 

Was this review helpful? Yes 1
mholenstein, Owner at De Hoek Country Hotel, responded to this review

Dear MeerkatV, Thank you very much for sending us this lovely feeedback. We have considered every single aspect of your review and as a management team we take this very seriously. We will be doing more extensive staff training in the weeks to come to ensure that guests are truly looked after in every aspect. Please accept our sincerest apologies... More 

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