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Holiday Inn Express Texarkana East

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5210 Crossroads Parkway, Texarkana, AR 71854
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Holiday Inn Express Texarkana East
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101 Reviews from our TripAdvisor Community

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United States
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

This was an excellent stop. New and well maintained hotel. One of best we have stayed in. Young gentleman who checked us in (Drew?) was very friendly and helpful and made us feel very welcome. Very clean room and the breakfast was very good. Overall, an excellent, excellent stay.

Helpful?
Thank ontheroad6
TXKNG, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for sharing your "Great Hotel" experience on Trip Advisor. We truly appreciate your inspirational feedback which has been shared with our entire Team. We look forward to the opportunity of serving you in the future. Karina W-Thurman 870-216-0083 More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015 via mobile

Fantastic hotel. Without a doubt , the Best in the area. Clean. Spacious. Quiet. Easy to get to. Free Breakfast buffet was superb. GLUTEN FREE bagels and muffins on the Buffett. Eggs. Pancakes. Sausage. Bacon. Yogurt. Beds were comfortable. Workout room good.

Helpful?
Thank daddy7451
TXKNG, Manager at Holiday Inn Express Texarkana East, responded to this review

To be "Cream of the Crop!" is our goal each and everyday! Thank you for taking the time to write a review of your recent experience here at the Holiday Inn Express Texarkana East. We love reading that you feel we are the "Best in the area". We look forward to being of service in the future! Karina W-Thurman 870-216-0083 More 

United States
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

Nice hotel and good location. Very friendly staff, helpful. They are in the midst of some remodeling, but was not heard, just discovered. Decent breakfast, the usual eggs, sausage, oatmeal. Lots to do in the area.

Helpful?
Thank cpatrick115
TXKNG, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for this wonderful review. We look forward to being at your service again in the near future. Karina W-Thurman FOM 870-216-0083 More 

Atlanta, Georgia
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 12, 2015

I stopped here at about 10pm and left at 8am, came in late check in was ok clerk seemed ok not that social, stayed on the 3rd floor, room was decent for a night or two, nothing special. The toilet had one strand of pubic hair on the seat ,but hey its a toilet what do you expect, they had... More 

Helpful?
Thank Eli C
Pittsburg, Kansas
1 review
2 of 5 stars Reviewed December 7, 2015

We had a booking issue and ended up with different rooms than requested which was disappointing. I had a reaction to something in my room and had to change rooms, within 15 minutes of laying down I had bumps all over areas on my body and it was itchy. I had to call the front desk 3 times and leave... More 

Helpful?
Thank Joey B
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for posting a review regarding your stay with us. We apologize for the inconvenience you experienced as our goal is to always deliver "Perfect 10" service and quality. I would love the opportunity to discuss your experience further with you. Please contact me at the hotel and please allow me the opportunity to make this "right" with you.... More 

Randolph, Ohio
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 5, 2015

Quick and friendly check-in with fresh baked cookies. Double room was cheaper than a king, so we took it. Room was fairly clean. Coffee maker and tray needed some cleaning. I washed it. No luggage rack. Only a padded bench with stains on top. The A/C was fairly quiet but something had been spilled and dried on the top. I... More 

Helpful?
Thank dcvanz
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for posting a review as guest feedback like yours will help us reach our goal of being a Great Hotel, Guests Love. Your feedback of us just being decent was shared today in our Team Staff meeting. It is concerning you did not have amazing housekeeping experience and this has been addressed. we truly apologize for falling short... More 

Bartlett, Tennessee, United States
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed November 24, 2015 via mobile

One of the friendliest hotels we've stayed in. What a surprise to find Tuesday's are Managers night and food and wine,beer and tea are served free. We had a full Thanksgiving dinner tonight and Lisa and Mary were so nice. Thanks for a pleasant and delicious experience.

Helpful?
2 Thank Barbara T
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for taking the time to share a review on our hotel. We appreciate you and look forward to consistently delivering everything in a "FANTASTIC" manner next time you visit us! Karina W-Thurman FOM More 

Cresson, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 28, 2015

The staff was wonderful. The facility was clean inside and outside. Mary Johnson cleaned our room and made the bed in less than 5 minutes. No wrinkles, perfect corners, etc. her and I laughed about how impressed I was about the beautiful bed.

Helpful?
2 Thank Callie J
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

WOW!!! Thank you for recognizing the efforts of our "Awesome Staff". We appreciate you and look forward to serving you in the future! Karina W-Thurman FOM 870-216-0083 More 

Sachse
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Check in was great. Breakfast was good. Staff is courteous and helpful. Lots of restaurants nearby. Beds are comfy and lots of comfy pillows. Always have rooms and are quick to check you in. Fresh fruit and hot pancakes can't be better. Will definitely stay here again and definitely recommend this place to friends and family and business associates alike.

Helpful?
4 Thank John H
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

"Will definitely stay here again" WOW! Thank you for the kind words and sharing your experience with us on Trip Advisor. Your comments are inspiring and we love It when our guests view us as a great place to stay. Thank you again, and we look forward to welcoming you back soon! Karina W-Thurman FOM 870-216-0083 More 

Chicago, Illinois
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed October 16, 2015

We rolled into Texarkana at 11 pm after a 14 hour drive from Chicago. We made the reservation thru Hotwire. Boy, did we luck out! The front desk clerk, Hunter (cute as a button!), checked us in right away into a large, clean first floor room. The room was pre-chilled (it gets HAWT in Texarkana!), free parking and internet. The... More 

Helpful?
3 Thank PD W
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you so much for sharing your feedback with us! It is wonderful to read your comments and we have shared your special comment about Hunter. We look forward to serving and welcoming you back soon! Karina W-Thurman FOM 870-216-0083 More 

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