We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Texarkana East

Certificate of Excellence
Hotel website
Hotel deals
5210 Crossroads Parkway, Texarkana, AR 71854
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Texarkana East
Professional photos View all
Browse nearby
Holiday Inn Express Texarkana East
Write a Review

77 reviews from our community

Traveler rating
    35
    23
    11
    7
    1
See reviews for
26
7
3
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (19)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
Jacksonville, Arkansas
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was very clean, quite, and in a good spot. We had an emergency and the hotel handled the situation with professionalism and urgency. Staff was very accommodating. The only downfall was that the pool was closed two day (Memorial Day weekend) due to maintenance. We had to deal with some disappointed children. There was a hot breakfast that... More 

Was this review helpful? Yes
Texarkana, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is family friendly with super clean rooms, wonderful breakfast bar, friendly staff, indoor pool and hot tub.We had two queen rooms over Mother's Day weekend. We had a blast. I've booked another room for five days starting this Friday, for my daughter to have a teaching job interview, find a new home, and be here for my coming... More 

Was this review helpful? Yes
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for the wonderful review and we love knowing when we have made a true friend. We look forward to the opportunity of serving you in the near future! Karina W-Thurman FOM 870-216-0083 More 

Wildwood, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

Slightly above average HI express. Good free hot breakfast, reliably typical for HI Express. Strong free WiFi connections. Minus one star for initially giving room which had not yet been cleaned (TV was on, access cards on counter, rumpled bed, and wet washcloth in shower). However, without being pushy, was given huge upgraded room. Overall, great experience.

Was this review helpful? Yes
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for your review. I would truly appreciate the opportunity to visit with you more about your recent stay and make the experience right with you. Please contact me at the hotel, so I may get a few more details and research the housekeeping issue. Karina W-Thurman FOM 870-216-0083 More 

Quitman, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

I travel a lot and from my experience from the three hotels I stayed at this hotel is the best . comfort inn went up on my rate cause I work for the govt. so I moved to the best western plus stayed there two weeks and they booted my reservation out cause they over booked but sure am glad... More 

Was this review helpful? Yes 1
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for this wonderful review and recognizing our efforts to take care of our guests. We make friends one guest at a time and look forward to long lasting relationships. We look forward to being of service in the future. Karina W-Thurman FOM 870-216-0083 More 

Peru, Indiana
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 1, 2015

From the moment we checked in we knew this would be an excellent night. Star quality is not our top priority when our time there will be just enough to sleep and gat back on the road again. What a spectacular surprise this HIE is! First, we failed to specify number of beds in our booking but Shauna (sp?) the... More 

Was this review helpful? Yes 1
MO
Top Contributor
194 reviews 194 reviews
61 hotel reviews
121 helpful votes 121 helpful votes
2 of 5 stars Reviewed January 10, 2015

The staff was great, very friendly & accommodating. The room was average, clean with comfortable beds & pillows. The toilet wasn't working properly in the room, though. The pool was nice but it was November & the water wasn't heated so we couldn't swim. Not sure if it was malfunctioning or if it's just not a heated pool. The water... More 

Was this review helpful? Yes 1
Karina W, Front Office Manager at Holiday Inn Express Texarkana East, responded to this review

Thank you for taking the time to complete a review on Trip Advisor regarding your recent stay with us and recognizing the service efforts of our team. I truly wish I would have had the opportunity to visit with you before departing our hotel. Please contact me at the hotel, as I would like to visit with you regarding options... More 

Alexandria, Louisiana
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel is superbly clean, convenient and inexpensive. My family stayed here the day be do thanksgiving and we couldn't have been more impressed. The staff was super courteous and very helpful. We had a two queen bed room. It was very spacious and clean. The pool area was indoors and very well kept. The breakfast was awesomene, lots of... More 

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

Let me start by saying that I travel extensively for work, and so does the company I am with. We booked this hotel bc it was supposed to be one of the nicer in the Texarkana area for families. We came with a good mindset as for holiday inn because of previous ones we had booked. When we arrived, check... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear Hpelton1984, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the rooms, bed ans the kitchenette. However, we’re sorry we fell below your expectation regarding the front desk service and shortage of towels. We will address these concerns. I assure you... More 

Top Contributor
57 reviews 57 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 9, 2014

Hotel was fresh, clean, in great shape. Breakfast was wonderful with a good variety to choose from. Pool area was nice as well as good fitness area. Enjoyed the staff and stay you won't be disappointed!

Was this review helpful? Yes 1
Garland, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2014

I stayed at this hotel after attending my mother in law funeral and when I arrived in the room prior to going to sleep I notice hair in both of our beds. Not sure if the person who cleaned the room actually changed the sheets. I went down to the desk and the attendant was nice enough to give me... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear Sharolfe, Thank you for taking the time to post a review of our property. Please accept our sincere apologies for falling short of your expectations on the cleanliness and service part of your stay. Rest assured that your comments will be looked into and take actions accordingly. While we understand that your stay was not 100% satisfactory, we would... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Pool/beach area (1)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (2)
Viewed
Dining (6)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay