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All 16 Texarkana hotels

Holiday Inn Express Texarkana East

2.5 of 5 Hotel   |   5210 Crossroads Parkway, Texarkana, AR 71854
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72%
Ranked #5 of 16 hotels in Texarkana
Certificate of Excellence 2013
A recent review
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56 people have reviewed this hotel

Traveler rating
    23
    18
    9
    6
    0
See reviews for
17
6
2
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
atlanta
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is going through some reconstruction, whatever it is it has to be putting a strain on the staff. The staff here are very accommodating and are willing to go that mile. Housekeeping staff are friendly as well as efficient. It was weekend and we had issues with the new cable box, I was told the maintence man wouldn't... More

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Shepherd, Michigan
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found this place at the last minute and got a great business suite with a King bed for much cheaper than expected. Has just about everything you would expect in a quality hotel. They had good breakfast also.

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 20, 2014

No water pressure in sink, luke warm tub, and iron didn't work. I checked out the next morning, three days early. Later that day they called me, apologized, and comped my stay. That was nice and unexpected. Thinking they just had a bad day I re-booked for the remaining 3 nights in a different room. I stayed 2 of the... More

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Pam N, Director of Sales at Holiday Inn Express Texarkana East, responded to this review

Thank you so much for taking the time to complete a review. I am very sorry for the issues in which you had while staying at our property. Thank you for bringing them to our attention so that we can get them corrected. I am glad to hear that you did think our rooms were clean and staff was friendly.... More

Houston, Texas
Top Contributor
171 reviews 171 reviews
153 hotel reviews
142 helpful votes 142 helpful votes
2 of 5 stars Reviewed December 4, 2013

The Hotel overall, is fairly nice. Clean Rooms & Friendly Desk Staff. One problem was that the entire Hotel was extremely stuffy. The air seemed heavy, and I found slight difficultly breathing at times. I only lasted 10 minutes in the fitness room, which was also stuffy and humid. The bed was clean, but the mattress had seen better days.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear JimDavisHouston, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you find our rooms clean and staff friendly. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I... More

Houston
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2013

One night stay while on business. Overall, I'd say a very beautiful looking HIE, inside and out. Much better looking than most (and I stay in them a LOT!). Close to freeway (Interstate), but not too close, which was nice. Right by convention center and a water park. There is also a very large, new Holiday Inn next door. Many... More

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Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2013

We stopped here on a recent trip to central Texas. The hotel is located right off the interstate. I had a little trouble seeing the driveway at night. Our room was large and very clean...which is important when you have three kids. The kids liked the pancake machine at breakfast. I would definitely stay here again the next time we... More

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed October 8, 2013

Room was lovely, large, king bed, quiet, clean and modern. Lots of choice around for dinner. Staff very pleasant. Breakfast was an epic failure. No fresh fruit, no cinnamon buns, no biscuits, no sausage, no eggs . . .nothing hot. Coffee was weak and flavourless. Bread for toast was nearly stale. After toast and yogurt, the cinnamon buns came out... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear Madeleine C, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. I... More

Linz, Austria
Top Contributor
154 reviews 154 reviews
108 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 8, 2013

The Holiday Inn Express in eastern Texarkana is right off Interstate 30 and close to the Texarkana regional airport. The hotel is good for now, but will run into trouble once all the new hotels in the immediate vicinity open. Check-in was a bit of a drag, since there a single employee was handling all the check-ins at the busiest... More

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Houston, Texas
Top Contributor
54 reviews 54 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 5, 2013

This location is new facility. Upon arriving Tyrone came out to the driveway and greeted us.He made the check in fast and inviting. The facility is new so I guess your stay will be awesome. Everything and anything is within a minute distance. Will return.

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Houston, Texas
1 review
2 of 5 stars Reviewed October 2, 2013

I should have read these reviews first. The fun continues from what I can see. Room was damp and musty, bed was hard as a rock. There was no hot water or breakfast the next morning. Explanation was "the truck don't come until tomorrow". To add insult to injury, they did not give me rewards points, even though I gave... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Texarkana East, responded to this review

Dear 938Peaster, Thank you very much for your review. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. Please accept my apologies for the disappointments and inconvenience caused by our room accommodations. However, we are glad our team were able to resolve this issue for you. We take... More

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Additional Information about Holiday Inn Express Texarkana East

Also Known As:
Holiday Inn Express Texarkana East Hotel Texarkana
Holiday Inn Express Texarkana East Hotel
Address: 5210 Crossroads Parkway, Texarkana, AR 71854
Phone Number:
Location: United States > Arkansas > Texarkana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 hotels in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Texarkana East 2.5*
Official Description (provided by the hotel):
Holiday Inn Express East is the newest hotel at Texarkana. It is located off I-30 on the Stateline (exit 1 AR or Exit 233 TX) Hotel is the latest addition to the Texarkana and proudly exceeds guest expectations. We are strategically located to major attractions, downtown airport and Texas A&M in addition to most other attractions in town. ... more   less 
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