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Hampton Inn and Suites Springdale

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1700 S. 48th St., Springdale, AR 72762
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Hampton Inn and Suites Springdale
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190 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • French first
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English first
  • All months
    (190)
  • Mar-May only
    (48)
  • Jun-Aug only
    (72)
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    (49)
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    (21)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

Really liked the suite format of the room. Clean with somewhat recent update to décor. Breakfast is the normal offerings but included with rate so well received. Will stay again at this location. Did not use pool as weather was not best but the area looked inviting.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you so much for taking the time to give us your feedback. We're so glad you enjoyed your stay and look forward to seeing you again next time you're in the area. Until next time! More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this location many times and have never had issues, however their is a group of people at the pool who are listening to LOUD music. I contacted the front desk and asked if they could ask them to turn it down. Guess not. I will report to Corporate!

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for taking the time to write a review. Each review is very important to us. We are very sorry for any inconvenience you experienced and I can assure you our staff were doing everything they could to keep the hotel as quiet and comfortable as possible. Unfortunately the guests who were causing the issues were not being complaint... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The TV is horrible, keeps going off and satellite reception is really bad. It will go off if it even sprinkles. It was clean, the staff was nice, and the breakfast was pretty good. Our toilet kept breaking but they did get a repair guy in there fast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

First I'd like to thank you for taking the time to give us your feedback, it's our most important tool for improvement! I'm very sorry you had so many issues during your stay with us. We're working with out TV providers to get this problem fixed. At this time we have satellite and unfortunately when we are experience bad weather... More 

Mexico City, Mexico
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location, with nice views to the surrounding mountains, and just in front of a bus stop to Zion National Park. Comfortable and functional, as Hampton Inns use to be. Friendly and helpful staff. Breakfast is just ok; you can make your own waffles, but scrambled eggs were terrible. The hotel is overpriced for its category, because of its proximity... More 

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

While we're so happy you enjoyed your stay at a fellow Hampton property, we're located in Springdale, Arkansas rather that Springdale, Utah. I'd encourage you to visit Arkansas, the Natural State. Our state is famous for its natural scenic beauty, clear lakes and streams, and abundant wildlife. Arkansas has 52 state parks, three national forests, five national parks, and the... More 

Springfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Really nice hotel. Nice staff. I would definitely stay here again and definitely recommend this hotel to others. The only improvement I would make is with the workout area--pretty basic--could use some other equipment outside of the standard treadmill type stuff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

First I'd like to thank you for taking the time to give us feedback on your experience at your hotel, it's our greatest tool for improvement. Our fitness center is outdated. In 2016, we will be receiving a major hotel renovations and our fitness center will be updated with brand new equipment from Precore. We've excited and anxious for this... More 

Tulsa, Oklahoma
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was no desk in the room. Some TV channels would lose the signal for a few seconds (told this is a cable provider problem). Floor lamp did not work. Shower curtain so short that water from shower ran on floor. Curtain changed out during stay. The lobby A/C so cold a jacket was needed. Pluses: Good breakfast, chocolate chip... More 

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you give us a chance in the future to show you how great our hotel is. More 

Los Angeles, California
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As someone who spends five to six months out of the year on the road I have high expectations of the hotels that I choose to say in and am and avid fan of Hampton Inns and all Hilton properties as a whole. So why should I expect anything less from this property. I check-in to this property after staying... More 

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you give us a chance in the future to show you how great our hotel is. More 

Carrollton, United States
1 review
1 of 5 stars Reviewed May 13, 2015

This was the worst stay I have ever had at a hotel and I travel a lot for my work. The staff was rude and condescending. They do not take care of their guests. I was VERY dissatisfied with my stay here!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

We’re sorry to hear that you did not enjoy your recent stay at our location and that you will not be returning to our property in the future. I can assure you that it is not standard to find someone at our hotel who isn’t friendly and helpful. I hope that you find another Hilton brand that serves your needs... More 

United States
1 review
5 of 5 stars Reviewed May 9, 2015

Great place to stay; updated; helpful staff; the suite allowed a place for family to gather; the kitchen was clean; bed comfortable and linens clean; convenient location; well equipped gym; price was comparable with other hotels in area; I had to stay an extra night and the staff worked to accommodate my needs; quickly responded when I had a problem... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your time and your kind words. I will be sure to share your review with the entire team. Until Next Time, Rickey Sinks Hotel Manager More 

Leavenworth, Kansas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

We came down to see a minor league baseball game. From the moment of arrival till departure, the staff was excellent giving us recommendations for where to eat and how to get to the ball park. also, the quickest route to our next destination. Rooms were very clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your review. We are so pleased that you enjoyed your stay with us! We hope you visit with us again soon. More 

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