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Hampton Inn and Suites Springdale

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1700 S. 48th St., Springdale, AR 72762
Best prices for: 1 room 1 guest
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Hampton Inn and Suites Springdale
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Hampton Inn and Suites Springdale
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184 reviews from our community

Traveler rating
    82
    41
    36
    16
    9
See reviews for
61
27
6
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (48)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (21)
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Carrollton, United States
1 review
1 of 5 stars Reviewed 1 week ago

This was the worst stay I have ever had at a hotel and I travel a lot for my work. The staff was rude and condescending. They do not take care of their guests. I was VERY dissatisfied with my stay here!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

We’re sorry to hear that you did not enjoy your recent stay at our location and that you will not be returning to our property in the future. I can assure you that it is not standard to find someone at our hotel who isn’t friendly and helpful. I hope that you find another Hilton brand that serves your needs... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay; updated; helpful staff; the suite allowed a place for family to gather; the kitchen was clean; bed comfortable and linens clean; convenient location; well equipped gym; price was comparable with other hotels in area; I had to stay an extra night and the staff worked to accommodate my needs; quickly responded when I had a problem... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your time and your kind words. I will be sure to share your review with the entire team. Until Next Time, Rickey Sinks Hotel Manager More 

Leavenworth, Kansas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came down to see a minor league baseball game. From the moment of arrival till departure, the staff was excellent giving us recommendations for where to eat and how to get to the ball park. also, the quickest route to our next destination. Rooms were very clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your review. We are so pleased that you enjoyed your stay with us! We hope you visit with us again soon. More 

Springdale, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been a traveling consultant for 15 years. I have never experienced this consistent a level of guest care at any hotel in the US. Rickey, Jessie, Jeremy, William, Joy, Nakole and thier schedule-tolerant housekeeping staff have done too many things to list: My keys are waiting, my stored luggage and previous week's laundry await me in my room,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thanks for your wonderful review Mike! Means a lot to me and the whole team. We appreciate you! More 

Tulsa
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Called to make sure I would have a room with two beds, but upon arrival, the room had a king sized bed. I was very upset, however, they did everything to accommodate me after numerous apologies. They offered a room at a different hotel with double beds, they offered to comp the room, also. They couldn't have been nicer and... More 

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for posting about your experience with the Hampton Inn & Suites, Springdale Ar. I am sorry to hear that you experienced a problem with not receiving the room type you reserved, however I am overjoyed that the staff responded quickly and resolved it to your satisfaction. We hope that you will return for your next adventure to NWA. More 

Hot Springs, Arkansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I thought the experience was great and will defiantly return one day. The personnel was very kind and considerate. The breakfast place was enjoyable and had someone there constantly attending it. The rooms were very nice and the beds had clean sheets on them everyday.

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

We are so glad that you enjoyed your latest stay with us! We hope you choose The Hampton Inn and Suites the next time you visit NWA! More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 14, 2015

Everything was good, the fireplace was nice. The only down fall was the living room furniture was extremely uncomfortable. I could not sit and enjoy the TV and fireplace the couch was so bad! Hotel staff was nice and all other things worked just fine. The other rooms might be different but I have my doubts.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Brfeakfast area is not typical for hampton inn's food is sometimes cold, they dont seem to have a dedicated attendant, and when food runs out, which it does frequently, they are either really slow to refill the product, or they leave it empty for the rest of the morning. Ive stayed here about 10 or 11 nights They also seem... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jacksonville, Arkansas
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2015

Nice clean hotel at reasonable price. Just off the freeway. Lots of good eating places nearby from fastfood to nice restaurants. Grounds were well kept and there is plenty of parking. Hot breakfast was nice and menu changed slightly each day. Plenty of fresh fruit.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Rickey S, General Manager at Hampton Inn and Suites Springdale, responded to this review

Thank you for your review. We are so pleased that you enjoyed your stay with us! We hope you visit with us again soon. More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 23, 2015

dated rooms, typically hampton inn breakfast with lots of processed food (including eggs?!) . What is it they do to the fresh fruit? (was it frozen first or was some chemical put on it to "preserve" it) A little scary!

Review collected in partnership with Hampton

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Prices are for 1 room, 2 adults
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