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Holiday Inn Springdale

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1500 South 48th Street, Springdale, AR 72761
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Holiday Inn Springdale
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Holiday Inn Springdale
Holiday Inn Springdale
Holiday Inn Springdale
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119 reviews from our community

Traveler rating
    51
    44
    15
    3
    6
See reviews for
36
14
2
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (31)
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Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stay in hotels around 150 days a year, so I am picky when I book one. Especially mid-range 2-4 star hotels. This Hotel is a solid 3.5 in my book. Freindly staff and clean rooms. The property in general is well kept and even the roomservice was great. I ordered a steak for room service and it was reasonably... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We was in Springdale for business and I must say that this is one of the nicest places I've stayed. It was located close to highway and many good places to eat. The complementary breakfast is really nice the bar as well. All three rooms I had was very clean and comfy. I will be staying here again

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Claremore, Oklahoma
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a King Suite on the phone and was told we could cancel up until 6pm the same day (like most hotels are when you get a standard rate and not a reduced rate for no cancellation). When my friend offered to let us stay with her, I tried to cancel and was told it was HIE policy that... More 

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Rhonda C, Guest Relations Manager at Holiday Inn Springdale, responded to this review

Thank you for your feedback. I’m sorry that we could not meet your needs. Our full service restaurant serves all meals, provides room service and boasts a full bar. Our hot breakfast buffet option comes with your choice of eggs made to order. As an IHG Rewards Member, enjoy a special discount on this chef inspired buffet. Just ask the... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We booked the rm through priceline.the room was clean, did need to call for a plunger for the toilet. Not that big of deal. Pool was wonderful open till midnight. However we stayed here b/c my dad had VA apt all morning. So I called the front desk the night before asking for late check out. She said no problem... More 

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Rhonda C, Guest Relations Manager at Holiday Inn Springdale, responded to this review

Thank you for your review. I’m happy that you could enjoy a clean room and long hours at the pool. I’m sorry for the confusion with your check-out time. Unfortunately, because of your highly discounted room rate through Priceline, a late check-out cannot be guaranteed. I am terribly sorry that it was not communicated to you in this way. I... More 

Beebe, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2015

Was in town for my son's baseball tourney and our team stayed here. Staff was very friendly. Room was clean, and the beds were nice. We had a couple issues. The AC just never got our room as cool as we would have liked. We kept it set on 60 all weekend and it still felt warmer in there than... More 

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Rhonda C, Guest Relations Manager at Holiday Inn Springdale, responded to this review

Thank you for taking the time to let us know how we're doing. I am happy to hear that our staff was so friendly and that we were able to meet your needs in so many areas. I am sorry that you experienced these issues in your guest room. I have taken your comments and shared them with our management... More 

Springfield, Arkansas
1 review
4 of 5 stars Reviewed April 13, 2015

The rooms are nice, with comfortable beds, well-functioning AC, dependable water temperature and pressure, plenty of big towels, good tv reception, good free internet (your choice of wireless or wired), and everything very clean. There is good sound insulation, so that with my door closed I wasn't disturbed even though there were lots of energetic boys in the hotel for... More 

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Top Contributor
59 reviews 59 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 11, 2015

Very suitable and nice hotel, clean rooms, very nice lobby, excellent bar and restaurant, very friendly staff! Very close to highway, and not far from the shopping center. Good and big parking, very good and rich breakfast.

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Senior Contributor
35 reviews 35 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

Hotel isn't bad, just off highway - could use some touch ups. The week I was here, one of the main elevators wasn't working - there was also a convention with 350+ attending. Understand a night or day but when there Sunday - Friday there is no excuse. Also, if you want to order some food from outside the hotel... More 

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Rhonda C, Front Office Manager at Holiday Inn Springdale, responded to this review

Thank you for sharing your feedback with us. I'm sorry for the inconvenience you encountered with our $600,000 elevator upgrade. I am happy to say that the upgrade is now complete. All of our elevators are now in service and are faster and more reliable! I am sorry for the inconvenience of coming to the front desk for your food... More 

Washington
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 25, 2015

They are currently under renovation for the elevators which will add greatly to the hotel. But right now my stay is disrupted by drilling and construction sounds so you might want to wait until the renovation is complete. Staff is awesome! Pools well kept. Breakfast better than most and you can order off the menu if you don't want the... More 

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RogerDavis, General Manager at Holiday Inn Springdale, responded to this review

Thank you for your review and we are sorry that our recent upgrades to the elevator systems created some sporadic noise. All of the major work on the $600,000 upgrade has now been completed and the new elevator is presently being service tested before we put it into full operation. We are excited about these new high speed, state of... More 

Nashville, Arkansas
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

This is a beautiful hotel with professional, friendly staff. The hotel was clean and well maintained. My only complaint would be the bar tender, she wasn't very friendly nor did she seem to want to be there.

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