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Super 8 Springdale AR

2.0 of 5
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4540 West Sunset Avenue, Springdale, AR 72762
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Super 8 Springdale AR
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Ranked #12 of 19 Hotels in Springdale
A recent review
3 of 5 stars reviewed 2 weeks ago
Bob M Springfield
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91 reviews from our community

Traveler rating
    24
    30
    19
    9
    9
See reviews for
34
16
11
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
  • All months
    (91)
  • Mar-May only
    (30)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (9)
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Bartlett, Tennessee
1 review
2 of 5 stars Reviewed 4 weeks ago

When I made the resv. I was assured it was wheelchair accessible...well, it was not. My wife could not even reach the sink from the wheelchair, and the faucet was set even further back so that there was no space between it and the side of the sink. She could not get into the bathroom in her wheelchair, so we... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

Dear Mike, Thank you for taking the time to give us a review. I apologize that you were not satisfied with your stay and for the inconvenience this caused for you and your wife. We will look into this matter and try to correct what we can. We do appreciate your business. I hope you have a blessed day. Sincerely,... More 

McPherson, Kansas
1 review
4 of 5 stars Reviewed 4 weeks ago

This was a good value for the $ spent I can chose to spend more and get fancier but this was a good choice and I will stay again

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

David, Thank you so much for taking the time to give us a great review. Our number one goal is to provide the best customer service possible. We are always thrilled to know that our guests are well taken care of and they are comfortable in the rooms. Thank you so much for your business and I hope we will... More 

Russellville, Arkansas
1 review
2 of 5 stars Reviewed 4 weeks ago

Where do I start? First thing when I checked in, they had me sign and initial saying that I would not be smoking in the room. No problem, I thought, since I don't even smoke. As soon as I walked in my room I noticed it smelled like a giant ashtray. Not only that, but there were two ashtrays in... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

Daniel, Thank you for taking the time to give us a review. I apologize that your stay here was not pleasant for you. Our number one goal is to provide the best customer service possible. First I would like to address the booking issue that resulted in you being placed in a Smoking room. When you book through a third... More 

Lakeview
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

This is a good site to stay. I have used this site for five years and have always been very satisfied. HIGHLY RECOMMENDED FOR EVERYBODY.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

Terry B, Thank you so much for the great review. We really like to know that our repeat guests are comfortable staying here. Our top goal is to provide the best customer service experience possible. I will share your review with our staff here to help keep us motivated and staying on track. We really appreciate your business and look... More 

Garland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

I went on a business trip with my husband and was very pleased with my stay. We stayed 6 days. The staff was more than accomdating. The rooms were very clean. The area is nice, with no worry of crime at all. Confortable beds. Great stay and plenty of shopping and eating options within walking distance! Weve been on lots... More 

Was this review helpful? Yes 1
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

Krisi t, Thank you so much for such a great review. Our top priority here is giving our guests the best customer service experience possible. We appreciate when guests take the time to give us feedback to let us know how we are doing as a team. I will share your review with our staff to help keep us motivated.... More 

Clinton
1 review
1 of 5 stars Reviewed January 27, 2015

Front desk clerk rude, dressed liked a bum and cursed when paying cash because he didn't have change. Room was less than pleasant won't stay again

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8SDale_AR, Front Office Manager at Super 8 Springdale AR, responded to this review

Dear Justin, Thank you so much for taking the time to fill out a survey to give us some feedback. I am sorry to hear that you were not satisfied with your visit here with us at Super 8. I apologize for your experience with our front desk agent and we will be discussing the issues with that person to... More 

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