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All 18 Springdale hotels

Extended Stay America - Fayetteville - Springdale

2.0 of 5 Hotel   |   5000 Luvene Avenue, Springdale, AR 72764
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Ranked #12 of 18 hotels in Springdale
A recent review
5 of 5 stars reviewed 5 weeks ago
Creg O
  • Overview
  • Reviews (55)
  • Photos (25)
  • Amenities
  • Room tips (19)
  • Location
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55 people have reviewed this hotel

Traveler rating
    19
    8
    4
    8
    16
See reviews for
16
6
12
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I arrived at the hotel with a semi long term stay in mind, now mind you I've stayed in some long stay hotels before, you know the ones the smell of urine and people cooking who know what is wafting through the halls with the stench going on for hours. Well to my pleasant surprise when i toured this establishment,... More

Was this review helpful? Yes
Springdale
1 review
5 of 5 stars Reviewed June 23, 2014 via mobile

The staff here are amazing they will do whatever it takes to make sure your stay is comfortable within reason. The rooms are clean. Unlike ValuePlace you don't have to pay extra for pots and pans, dish, and coffe pot they are provided in the room. Also included in the room is an iron and ironing board. I love it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Kyle - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff has provided you with great service and that you have enjoyed your room, especially the kitchen. We hope to see you again soon. More

Gainesville, Florida
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

We enjoyed staying here because it was close to restaurants and Fayetteville, Ark. The price was very reasonable and the staff were very nice and helpful. We enjoyed being able to cook our own breakfast and sometimes lunch.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Dana - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff provided you with such great service and that you liked our hotel's location. We look forward to seeing you in the future, should your travels bring you back to our area. More

Fayetteville, Arkansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014 via mobile

I recently stayed in value place (fayetteville) and it was a HORRIBLE experience all around! The staff there was incredibly rude and everything else was a mess too. Here at stay america, my family and i feel very welcomed, safe,.and happy to be here. The staff i have had the friendliest welcomes from include, Crystal, Bee, and Mitta. These were... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Thank you for taking the time to write a review of your stay. I’m so happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Basel, Switzerland
1 review
1 of 5 stars Reviewed May 16, 2014

I reserved 7 rooms and all of them were in terrible condition. Three of them smelled like urine and had urine stains on the carpet. The sheets were dirty and smelled of smoke. I would not ever recommend this chain to anyone.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize for the odors and level of cleanliness in your room. In response to your comments, I will meet with the staff to review our cleaning procedures so that this issue does not affect our future guests. If you would like to discuss this further, please do... More

Jacksonville, Arkansas
Contributor
16 reviews 16 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2014

Not a bad place to stay, they are remodeling. People at the desk where more than helpful. They went out of there way to make our stay a great one. It was a very busy time when we went but they still made effort to help with our questions.

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Zack - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the service our staff provided and that everyone tried to make your stay a great one. Once more, thank you for posting your review. We look forward to having you visit with... More

Springdale, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

I come on regular basis and am always greeted by the best staff. Should any problems arise, they are always there to assist.Within the past couple of months things have surely improved from cleanliness to maintenance issues. If you want a great place to stay, reasonable price, and great, friendly customer service, this is the place to be.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Shentoya – I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and the service you received during your visit with us. I am happy that we were able to provide you with an enjoyable stay at a great rate. We look... More

Springdale, Arkansas
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

They have a very friendly staff, quiet location, very clean, nice grab and go breakfast. Would highly recommend to friends or family looking for a place to stay. Any problems we came upon where fixed very promptly.

Was this review helpful? Yes 6
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Sonya - Thank you for taking the time to write a review of your stay. I am sorry for any issue you experienced, but am glad to read that our staff corrected them in a timely manner. As well, it is great to know that you enjoyed their service overall as well as your clean room, our hotel's location and... More

Collinsville, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013

Cleanliness and water back up issues. Urine smell on pillows. And someone opened the door to my room at 10:30PM. PM! When I called to complain, I got "We thought the room was empty. *mumble mumble*. Sorry. Have a good night". ??

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Jeri - I appreciate you bringing your experience to our attention. I sincerely apologize that we disturbed you during your stay and the issues you experienced with your room. In response, as this hotel's manager, I can assure you that I am reviewing our room check procedures with the staff so that they are more aware of what rooms are... More

Bedford, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2013

We had reservations to stay here for two nights - college football weekend. We arrived late and our first room had been used by a smoker. The scent was awful. There was also a crack in the tub with black mold around it and around the drain. So, we requested and they moved us to .. a room with no... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Dan - The feedback provided in your review is much appreciated. I am sorry to hear that you were not satisfied with your room. In response to your feedback, our maintenance staff is working to fix the door handle and the phone in your room. As well, our housekeeping staff has deep cleaned your second room and eliminated in the... More

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Additional Information about Extended Stay America - Fayetteville - Springdale

Address: 5000 Luvene Avenue, Springdale, AR 72764
Phone Number:
Location: United States > Arkansas > Springdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Fayetteville - Springdale 2*
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25 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
20

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