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All 18 Springdale hotels

Extended Stay America - Fayetteville - Springdale

2.0 of 5 Hotel   |   5000 Luvene Avenue, Springdale, AR 72764
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Extended Stay America - Fayetteville - Springdale
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Ranked #13 of 18 hotels in Springdale
A recent review
4 of 5 stars reviewed 5 weeks ago
Zack D Jacksonville, Arkansas
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50 people have reviewed this hotel

Traveler rating
    15
    8
    4
    8
    15
See reviews for
14
6
10
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Jacksonville, Arkansas
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not a bad place to stay, they are remodeling. People at the desk where more than helpful. They went out of there way to make our stay a great one. It was a very busy time when we went but they still made effort to help with our questions.

Was this review helpful? Yes 2
Springdale, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

I come on regular basis and am always greeted by the best staff. Should any problems arise, they are always there to assist.Within the past couple of months things have surely improved from cleanliness to maintenance issues. If you want a great place to stay, reasonable price, and great, friendly customer service, this is the place to be.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Shentoya – I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and the service you received during your visit with us. I am happy that we were able to provide you with an enjoyable stay at a great rate. We look... More

Springdale, Arkansas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

They have a very friendly staff, quiet location, very clean, nice grab and go breakfast. Would highly recommend to friends or family looking for a place to stay. Any problems we came upon where fixed very promptly.

Was this review helpful? Yes 6
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Sonya - Thank you for taking the time to write a review of your stay. I am sorry for any issue you experienced, but am glad to read that our staff corrected them in a timely manner. As well, it is great to know that you enjoyed their service overall as well as your clean room, our hotel's location and... More

Collinsville, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013

Cleanliness and water back up issues. Urine smell on pillows. And someone opened the door to my room at 10:30PM. PM! When I called to complain, I got "We thought the room was empty. *mumble mumble*. Sorry. Have a good night". ??

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Jeri - I appreciate you bringing your experience to our attention. I sincerely apologize that we disturbed you during your stay and the issues you experienced with your room. In response, as this hotel's manager, I can assure you that I am reviewing our room check procedures with the staff so that they are more aware of what rooms are... More

Bedford, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2013

We had reservations to stay here for two nights - college football weekend. We arrived late and our first room had been used by a smoker. The scent was awful. There was also a crack in the tub with black mold around it and around the drain. So, we requested and they moved us to .. a room with no... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Dan - The feedback provided in your review is much appreciated. I am sorry to hear that you were not satisfied with your room. In response to your feedback, our maintenance staff is working to fix the door handle and the phone in your room. As well, our housekeeping staff has deep cleaned your second room and eliminated in the... More

Dallas, Texas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 26, 2013

If you want a good night's sleep - don't stay here! The highway noise was terrible. The chain must be run by Conservative Tea party people. Their tv channel selection includes CNN (neutral / leaning conservative) and Fox News - which is not news, but a propaganda arm of the Cs and TPs. If they wanted their guests to have... More

Was this review helpful? Yes 2
Lombard, Illinois, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 11, 2013

We booked a 5 night stay and only stayed one night. We waited 20 mins for someone to show up at the front desk so we could check in just to find that they didn't actually have the room we reserved. When we got into our room, only 2 of the 5 lights in the room worked, the bathroom had... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that your room was dirty and that you had to wait 20 minutes for someone to assist you. As this hotel’s manager, I can assure you that I have coached the Guest Service Manage in providing a more timely check-in procedure. I have also met with our housekeeping... More

Frisco, Texas
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 5, 2013

there wasn't much to choose from; we came up for football game in Fayetteville so there were hardly any rooms. This one we booked and I was concerned with some reviews that said the hotel smelled like trash, but we opted to stay (didn't have much choice). anyway, I am VERY pleased with the customer service. Crystal was amazing! we... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff provided you with great customer service during your stay. I have met with my staff and we are working on eliminating the smell. Still, I am pleased to hear that you enjoyed your overall stay. Thank you again for... More

Oklahoma, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 18, 2013

I stayed here almost 2 months while receiving medical treatments in the area. I always felt safe and comfortable while staying here alone. located just off the interstate, but traffic noise was not an issue. Rooms were neat and clean. Kitchenette was very nice with a regular size refrigerator. Staff was very friendly and answered any questions or needs as... More

Was this review helpful? Yes 9
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about how our hotel was truly a "home away from home" for you. I am happy to read your room was clean, our appliances meet your needs and that our team was hospitable. We continually work to improve our hotel, so I really appreciate you providing... More

Springdale, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 15, 2013

I am a little late in writing this review, but I was very happy with my stay here earlier in the year while waiting for my house to be ready. The kitchen feature was extremely convenient, as eating out can be costly. It isn't a Hampton, I mean, what do you expect for the price? I loved it. I will... More

Was this review helpful? Yes 13
Manager_11525, General Manager at Extended Stay America - Fayetteville - Springdale, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. It's great to hear that you were happy with your stay and enjoyed the convenience of being able to cook in your room. Once again, thank you for posting your review. I do hope that you will return to our hotel,... More

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Additional Information about Extended Stay America - Fayetteville - Springdale

Address: 5000 Luvene Avenue, Springdale, AR 72764
Phone Number:
Location: United States > Arkansas > Springdale
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 18 hotels in Springdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Fayetteville - Springdale 2*
Reservation Options:
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