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Country Inn & Suites By Carlson, Bentonville South, AR

#4 of 21 Hotels in Rogers
Certificate of Excellence
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4304 West Walnut Street, Rogers, AR 72756
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Country Inn & Suites By Carlson, Bentonville South, AR
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Country Inn & Suites By Carlson, Bentonville South, AR
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197 Reviews from our TripAdvisor Community

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Traveler rating
    135
    49
    9
    3
    1
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43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (197)
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    (44)
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Flippin, Arkansas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are expecting luxury, look elsewhere. If you want a clean, quiet, safe hotel with a very good breakfast, this is your place. This hotel has four floors. We stayed on the third floor, and everything was spic and span. The king, nonsmoking room we had was very large, very quiet, and very comfortable. Even the elevator was clean,... More 

Was this review helpful? Yes
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

Lisa, it's great to have you as a return guest! Maria and her team will be thrilled with your rating of our clean hotel. That goes as well for Ana Maria in breakfast. Thanks so much for that and the other kind words, including more props for our great location. We hope you have a great summer and join us... More 

chicago
Level Contributor
425 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
3 of 5 stars Reviewed 1 week ago

Have status with this chain- always request a quiet room on top floor away from elevator. When i checked in, no recognition of status and my room was not on top floor and it was exactly next to elevator. And could not be changed due to hotel being sold out. Marriott and Hilton get this right for their honored guest... More 

Was this review helpful? Yes
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

jfadds, I want to personally apologize for the situation you had with us recently. While we do try our best to fill every location request, it was inexcusable for us to not recognize you as a Carlson member. Please know I will use your feedback to coach our team on being more vigilant in regard to recognizing those guests who... More 

Lake City, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. The rooms were clean and comfortable. The complimentary breakfast was great. The indoor pool and spa were nice. The staff was friendly and helpful. Only thing I found odd was they were playing old Christmas songs in the pool area and it was June. Overall we really enjoyed our stay.

Was this review helpful? Yes
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

Angie, we just cannot get out of the Christmas spirit here. But well, actually we had a power surge that made our swimming pool music default to Christmas music - thank you for letting us know about it! That must have seemed a bit strange - sorry about that. Thank you so much for the great review Angie. Our team... More 

Charleston, South Carolina
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

You get what you pay for with this property. Check in was quick and friendly, but the hotel is worn and in need of updating. The furniture has been abused and everything just has a stale feel to it. Temperature control was great, and there is a microwave and fridge which was convenient. Decent location with nearby restaurants and close... More 

Was this review helpful? Yes
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

Tiffany, thank you for visiting us from the great city of Charleston SC. We appreciate the comments on our team's service, and our great location. Thank you as well for the feedback on our condition. Please know we are hoping to announce a renovation in the coming months. Thanks again Tiffany, and have a great summer! More 

Houston
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was easy and friendly. Very clean and welcoming entrance. Loved the fresh-baked cookies!! Rooms fabulous, great beds, linens and bathroom in great shape. Rom temp perfect. Quite and had a great sleep considering being just off the highway, and how much there is going on around the hotel. Close to restaurants, shopping etc We travel with our dogs... More 

Was this review helpful? Yes 1
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

Janice, thank you so much for the great review of our team and hotel. We hope you have a great summer of traveling, and hope to see you again soon. Take care! More 

Salem, Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Check in was a breeze, very clean facility, clean carpets in the rooms, breakfast the next morning was fabulous. The hotel staff were knowledgeable and friendly, especially Jonathan who checked us in late that night. My only complaint is that the beds were secondary to sleeping on the floor. I considered taking the comforter and doubling it up and sleeping... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a basic no frills property set off a commercial highway. No surprises. Small workout room. No dinner service. Depressingly dull breakfast buffet. Standard fare for a basic room in Bentonville.

Was this review helpful? Yes
Lance D, General Manager at Country Inn & Suites By Carlson, Bentonville South, AR, responded to this review

Douglas, thank you for visiting us from the great city of Boston. We will certainly heed your feedback on the items you mentioned and work to fine tune to the best of our ability. Please contact me here at the hotel if there is anything else more specific we could work on providing. Safe travels sir! More 

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