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Embassy Suites Northwest Arkansas

3.5 of 5 3303 Pinnacle Hills Parkway, Rogers, AR 72758
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Certificate of Excellence 2014
Embassy Suites Northwest Arkansas
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Embassy Suites Northwest Arkansas
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365 reviews from our community

Traveler rating
    211
    107
    29
    8
    10
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68
75
8
164
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Northwest Arkansas
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Florida, United States
1 review
5 of 5 stars Reviewed September 29, 2014

The hotel was very clean and attractive. There are lots to see in the area. Been there several times and always stayed at Embassy Suites. Many points of interest in Bentonville. The food was good and displayed very nicely. The evening bar is a plus and helps you to get to know other people staying there. We actually meet twice... More

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Fayetteville, United States
1 review
5 of 5 stars Reviewed September 29, 2014

Clean hotel, amazing breakfast, and the free happy hour isn't bad either. This hotel is also very conveniently located if you're doing business in Bentonville or Rogers. I would definitely recommend staying here if you're travelling in the area.

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Des Arc, Arkansas
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed September 25, 2014

Stayed here several times, most recently for a Razorback football game. You get what you pay for. It is a little pricey compared to other hotels but other hotels aren't Embassy Suites. Very clean and spacious (as most ES are). The beds were comfortable and clean. The best thing about staying at Embassy Suites is the breakfast. Cooked to order... More

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Franklin, Tennessee
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

This location is typical of the service I have come to expect Embassy Suites. The breakfast is somewhat better than most. However, it seems that high-occupancy seems to negatively affect this location more than others. They had some real issues with check-in and overbooking. If you get there late, even if you have paid for the room in advance and... More

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York, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2014 via mobile

Returned to the Embassay suites to find that the hotel continuing to deliver good value. The staff here are always very helpful, especially reception who were able to help me out with some emergency supplies when I forgot my wash bag. The catering is of a good standard and is promptly served. The rooms are starting to age a little... More

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Oklahoma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014 via mobile

The building is big, beautiful and clean on the outside but the parking is not well defined. The desk clerk said "park anywhere". It would have been nice to have been given a map to show available parking. Check in was too quick. We were not offered 2 keys or a map/layout of the hotel. Later, I couldn't find the... More

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David L, General Manager at Embassy Suites Northwest Arkansas, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I am sorry if... More

Cincinnati, Ohio
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 16, 2014

Nice Embassy. When we were there it was crowded, but nothing felt overly cramped or noisy. There was a fireman convention going on. Noise was mild, and the breakfast / dinner reception were not overly crowded. Bar has good soup, and walking distance to restaurants.

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Conway, United States
1 review
3 of 5 stars Reviewed September 15, 2014

The Hotel rooms are starting to show their age. The last two weeks, I have stayed on two separate occasions, and each time I had an issue with the bathroom. The first time, the bathroom door handle was broke so that door did not latch properly. The second time, the toilet ran all night. I have experienced the toilet issue... More

Review collected in partnership with Embassy Suites Hotels

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David L, General Manager at Embassy Suites Northwest Arkansas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry that you experienced problems in our guest rooms during your recent stays. I will have both rooms inspected to ensure everything is in proper working order so that we will not disappoint future guests... More

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

Very nice service at registration. Also surprised at how wonderful and reasonable room service was. Very good homemade sides such as whipped potatoes and potato salad to accompany sandwiches. Great happy hour with complimentary drinks and snacks.

Was this review helpful? Yes 1
Hot Springs
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

We traveled with 2 other couples from Hot Springs for a Featured Artist Gallery reception. We all received quick check in for our suites. Valet service was also available for our luggage. Parking was plentiful even though the hotel must have been packed for a Razorback home game. The rooms were spotless. The beds and bedding were very comfortable. (In... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
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Additional Information about Embassy Suites Northwest Arkansas

Address: 3303 Pinnacle Hills Parkway, Rogers, AR 72758
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Northwest Arkansas 3.5*
Number of rooms: 400
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites

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