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Embassy Suites by Hilton Northwest Arkansas

#5 of 21 Hotels in Rogers
Certificate of Excellence
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3303 Pinnacle Hills Parkway, Rogers, AR 72758
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1 room 1 adult
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Embassy Suites by Hilton Northwest Arkansas
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562 Reviews from our TripAdvisor Community

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Denver, Colorado
Level Contributor
646 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

It has been a long time since I have stayed at an Embassy Suites...but my assumption was that this would be the nicest hotel in the Rogers area. I had a two night reservation but ended up staying only one night and switching to another hotel. It wasn't that the hotel was terrible...it just didn't meet my expectations. The rooms... More 

Helpful?
Thank cubfaninco
Fort Smith, Arkansas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our family stayed here for a week. The rooms were a bit dated. The manager's reception was a nice touch. They offered free drinks and snacks. My son noticed that the waitresses were sitting with some of the guests and drinking alcohol. Sure enough - they were sitting with two business men (while on duty!!!) and drinking alcohol. After the... More 

Helpful?
1 Thank Tiffany P
1 review
5 of 5 stars Reviewed 1 week ago

We absolutely loved our stay at the Embassy Suites. The hotel is beautiful, the accommodations are excellent, and the staff is very friendly and helpful. We were on the 5th floor overlooking the freeway and mall and we did not hear any noise from the cars. We had free wifi because we are Hilton Rewards Members. Next time we go... More 

Helpful?
Thank Jeannine B
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. We are so glad to hear that you loved our hotel and we look forward to seeing you again very soon! More 

Rogers, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

It was a fun overnight stay!! Great rooms, receptions and breakfast. The spa is on property too and great for pamper time with friends. The rooms are spacious and clean. We could hear doors shutting but that was really the only noise we encountered. High recommend.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank April M
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review. We are so glad that you enjoyed your girls getaway at our hotel and our spa. We hope to see you again very soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites in Rogers, AR. is top notch in my opinion! Although my husband and I were there on business this hotel was the best we have ever stay in! The breakfast was absolutely the best and the complimentary drinks in the evening was awesome! I will definitely be staying at this hotel again!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank raymonds870
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to complete a review regarding your recent stay. We are so glad that you and your husband enjoyed your stay with us. We look forward to serving you again very soon! More 

Arkansas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay. One night on business. Great room, very clean, and awesome breakfast. Would highly recommend this hotel. Excellent location with many restaurants within walking distance. Great shopping and activities just minutes away.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Greg Q
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent visit to our hotel. We are glad you enjoyed your stay with us. We appreciate your feedback and look forward to serving you again soon! More 

Razorbackland
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check-Out is at ELEVEN o'clock. Don't be fooled by the housekeeping staff who will start interrupting your morning at 10:30 and acting "confused" that you are still in your room. At 10:40 a housekeeping supervisor, with a clipboard and pen in hand, knocked on our door and "noted" that we had not checked out. I replied, double checking (and thinking... More 

Helpful?
Thank Fayettenam
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave feedback regarding your recent stay. I apologize that you were disturbed before check out time and that you did not have the necessary supplies for the sofa bed. Those items are typically located in a bag in the bedroom closet. We will definitely follow up on your concerns. We are currently undergoing... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful property and warm staff greeting upon arrival. I felt like I was the only guest that mattered from the time I walked through the door. Obviously there were a few massive conventions going on and there were tons of people milling about, but the scale of the hotel made the atmosphere still seem intimate. There are tons of areas... More 

Helpful?
Thank samuraiwildcat
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We are glad that you enjoyed our staff and accommodations. We look forward to "Wowing" you again very soon! More 

Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The property is clean and well kept. The breakfast offering is excellent (eggs cooked to order), and the evening happy hour snacks include alcohol too, and there's a bar available if you're in the mood for a top-shelf pour. All in all, the property makes for a very pleasant stay for business. Of note: we had freezing rain followed by... More 

Helpful?
Thank PaulOfMaine
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay. We are glad you enjoyed your stay with us and that our doorman was able to assist you with your winter weather needs. That's what we are here for! We look forward to continue to be of service to you during your future stays. More 

Mena, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very helpful. The room was nice, comfortable and we really enjoyed our stay. Also the breakfast was very good. We especially enjoy having omelets prepared and my son liked the option to have M&M's in his waffle!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Caleb P
David L, General Manager at Embassy Suites by Hilton Northwest Arkansas, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. We are so glad that you enjoyed your time here. We are glad your son enjoyed his M&M's in the waffles. We hope to see you all again very soon! More 

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