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All 21 Rogers hotels

Embassy Suites Northwest Arkansas

3.5 of 5 Hotel   |   3303 Pinnacle Hills Parkway, Rogers, AR 72758
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87%
Ranked #6 of 21 Hotels in Rogers
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
liketotravelr06 Oklahoma
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340 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Italian first
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English first
Oklahoma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The building is big, beautiful and clean on the outside but the parking is not well defined. The desk clerk said "park anywhere". It would have been nice to have been given a map to show available parking. Check in was too quick. We were not offered 2 keys or a map/layout of the hotel. Later, I couldn't find the... More

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David L, General Manager at Embassy Suites Northwest Arkansas, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I am sorry if... More

Cincinnati, Ohio
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice Embassy. When we were there it was crowded, but nothing felt overly cramped or noisy. There was a fireman convention going on. Noise was mild, and the breakfast / dinner reception were not overly crowded. Bar has good soup, and walking distance to restaurants.

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Conway, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The Hotel rooms are starting to show their age. The last two weeks, I have stayed on two separate occasions, and each time I had an issue with the bathroom. The first time, the bathroom door handle was broke so that door did not latch properly. The second time, the toilet ran all night. I have experienced the toilet issue... More

Review collected in partnership with Embassy Suites Hotels

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David L, General Manager at Embassy Suites Northwest Arkansas, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry that you experienced problems in our guest rooms during your recent stays. I will have both rooms inspected to ensure everything is in proper working order so that we will not disappoint future guests... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice service at registration. Also surprised at how wonderful and reasonable room service was. Very good homemade sides such as whipped potatoes and potato salad to accompany sandwiches. Great happy hour with complimentary drinks and snacks.

Was this review helpful? Yes 1
Hot Springs
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We traveled with 2 other couples from Hot Springs for a Featured Artist Gallery reception. We all received quick check in for our suites. Valet service was also available for our luggage. Parking was plentiful even though the hotel must have been packed for a Razorback home game. The rooms were spotless. The beds and bedding were very comfortable. (In... More

Review collected in partnership with Embassy Suites Hotels

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gary, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautiful comfortable lobby and room, great breakfast and very supportive staff in this hotel. I always stay here when I visit the area. They will shuttle you within a few miles of the hotel as well and the front desk staff is very helpful

Review collected in partnership with Embassy Suites Hotels

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Lenexa, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We went to visit Crystal Bridges and really liked the hotel. The staff was very friendly, in fact they walked right into our room without knocking. They did apologize and the rest of our stay was restful. The spa is a nice facility, with a quiet room and steam room to enjoy, but the front desk staff at the spa... More

Review collected in partnership with Embassy Suites Hotels

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Tulsa
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed September 2014 on business. Check-In, Very quick, efficient, & friendly Room, Very nice. Finding the thermostat was challenging-found it behind the bedroom door. Shampoo, conditioner, lotion, hairdryer, coffee, refrigerator, blackout drapes, separate living room in standard room. Hotel offers free cocktail hour & I believe breakfast as well. I didn't go to the breakfast area, as I was there... More

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Hampton, Arkansas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed here 3 times and each stay was enjoyable. I especially love the complimentary breakfast. The suites are comfortable and clean and i appreciate the free wifi. The beds are comfortable and I got a good nights sleep. When I go on business I ususally stay 2 nights.

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Kansas City, Kansas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I stay at a lot of hotels and choose Embassy Suites everywhere I go if there is one available. This was my 4th stay and this is one of the top 2 Embassy Suites I have stayed at (Franklin,TN being the other). Very nice hotel with two towers, bar & grill, manager's reception, conference rooms, nice workout room, included snacks... More

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Additional Information about Embassy Suites Northwest Arkansas

Address: 3303 Pinnacle Hills Parkway, Rogers, AR 72758
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Northwest Arkansas 3.5*
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites

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