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All 21 Rogers hotels

Embassy Suites Northwest Arkansas

3.5 of 5 Hotel   |   3303 Pinnacle Hills Parkway, Rogers, AR 72758
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87%
Ranked #6 of 21 hotels in Rogers
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
CGJG-33 Pensacola, Florida
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322 people have reviewed this hotel

Traveler rating
    188
    94
    24
    7
    9
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61
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148
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Pensacola, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel last night and I was very impressed by the attentiveness of the staff. I'll give you an example: We were in the pool area and apparently someone (probably a child) had an accident in the pool. We saw it when we walked in and called the front desk. Immediately, a maintenance worker came and cleaned... More

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Pittsburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a fantastic experience. I could not identify a single thing that could have been changed to improve my stay. It was truly a beautiful facility with helpful staff. The complimentary breakfast including the fresh omelets was fantastic.

Review collected in partnership with Embassy Suites Hotels

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Fayetteville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed every aspect of my stay. From check in to check out everything was fantastic. We had a few people shut doors very loudly next to us but we asked them to please be quiet and nothing else was heard. Would recommend to others!

Review collected in partnership with Embassy Suites Hotels

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Plantsville, Connecticut
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Embassy Suites in early July of 2014 and it was great. The staff, amenities & rooms were great. I was there with my daughter and we each had a suite and it was simply wonderful, The rooms were well appointed and had everything that you could want in a hotel. The restaurant and bar were great and... More

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Fort Smith, Arkansas
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed here in early July for 4 nights. I love the hotel and its amenities but I hate the dishonesty from the hotel housekeeping. My last day there I checked out in a hurry because I had slept up until check out time. By leaving in such a hurry I left behind 7 expensive shirts hanging in the closet. Got... More

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El Dorado, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I really felt welcomed by the staff and amenities. I had two small kids and a dog with me and the staff was very nice and helpful. Even gave our dog a goodie bag with a chew toy and treats! My kids loved the pool and I liked the clean and comfortable room. Slept perfectly. Also, the area the hotel... More

Review collected in partnership with Embassy Suites Hotels

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I normally like everything about Embassy suites but this one does not live up to Embassy standers and not even close to HILTON standers! I even went to the manager several time with no improvement in service! I finally had to switch to another Hilton property

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David L, General Manager at Embassy Suites Northwest Arkansas, responded to this review

Thank you for taking the time to review. We’re very sorry you experienced an undesirable level of customer service with us. We appreciate you alerting us to this issue and we hope you will give us another chance if you return to the area and experience the excellent level of hospitality that the Embassy Suites brand is known for. More

Crete, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent friendly staff. Always willing to help when we had a question or request. I forgot something in the room and when I called the desk they retrieved it from housekeeping and had it waiting at the front desk.

Review collected in partnership with Embassy Suites Hotels

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1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is great. Nice rooms, great breakfast, clean facilities, free happy hour, pool, sauna, hot tub, the restaurant is good, the free coffee isn't bad, but the valet SUCKS! We had complimentary valet with our stay as an author for the Indie Romance Authors Mashup, but I gave up on using it. I pulled up to no one there,... More

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Keller, Texas
Top Contributor
66 reviews 66 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel is nice, but he bar is beyond Awful. Tucked away in the back dark and bad service. I travel on business here and have had many meetings in the conference rooms and stayed here at least 50 times. I usually entertain, and the bar makes it a must leave the hotel.

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Additional Information about Embassy Suites Northwest Arkansas

Address: 3303 Pinnacle Hills Parkway, Rogers, AR 72758
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Northwest Arkansas 3.5*
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Also Known As:
Embassy Suites Northwest Arkansas Hotel Rogers
Embassy Suites Rogers
Northwest Arkansas Embassy Suites
Rogers Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Rogers #2 Romantic Hotel in Rogers #4 Business Hotel in Rogers
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Northwest Arkansas is the first upscale full-service hotel, just off I-540. Our hotel offers easy access into the entire Rogers, Bentonville, Springdale, and Fayetteville area. We are ideal for those with business meetings at WalMart, Tyson, or JB Hunt headquarters. Or if you are in the area for leisure - come see the Crystal Bridges Museum of American Art, Pinnacle Hills Promenade Mall, and Beaver Lake. Our hotel boasts beautiful two-room suites with separate living and bedroom areas. In addition, it has the most prestigious and 3rd largest conference center with over 20,000 square feet of state of the art meeting space. Not enough? We have a 145,000 sq ft in our convention center opened in 2006! Come stay at our Embassy Suites Northwest Arkansas Hotel! ... more   less 
Number of rooms
400

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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