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Candlewood Suites Rogers/Bentonville

2.0 of 5 4601 West Rozell, Rogers, AR 72757
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Candlewood Suites Rogers/Bentonville
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Candlewood Suites Rogers/Bentonville
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64 reviews from our community

Traveler rating
    33
    15
    11
    4
    1
See reviews for
18
7
2
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (20)
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Mena, Arkansas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here, the last three weekends. The staff is extremely accommodating and professional. The rooms are clean and well stocked. There are restaurants and shopping nearby, also. Right off interstate and convenient to everything, you'll need. This is where we'll stay when in Rogers!

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Hi smmop01, I am extremely pleased to read your review, especially considering that you have stayed with us repeatedly over a number of weekends and received genuine hospitality and clean rooms every time. This is what we aim for, and I am glad it was apparent to you! Thank you for taking the time to share your excellent experiences with... More 

Palisades Park, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

I went to bed around midnight and around 3:30 AM, I woke up because I felt itchy and bumps on my body. I tried to go back to sleep but there weren't any reason that I should have such... Then I realized it could be a bedbug. Once that thought crossed my mind, I could not go back to sleep.... More 

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear nibble001, Please accept my sincerest apology for any issues with your room and for the lack of immediate response from management regarding your concerns. This lapse is very uncharacteristic and does not mirror the high importance that we place on complete guest satisfaction. If you would please contact me on my cell at 479-790-2293, I would love to correct... More 

Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is very convenient to Crystal Bridges which was the reason for our visit. Very clean, great service from the staff especially Mario who checked us in. He was very patient and attentive to our elderly parents and we appreciated that.

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Hi Maxine F, What a fantastic review! Thank you for sharing your excellent experience with our hotel- I am extremely pleased to hear that the cleanliness of our hotel and service of our team met your expectations of excellence. You referenced the very 2 things we often hear positive feedback from guests on, and I will share your comments with... More 

Fort Smith, Arkansas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

thank you to the night auditor forgot sadly his name male he was very polite even gave us an upgrade room and we were club status now that is awesome. the room was huge and very clean thank you to the fom jonathan he always has a smile when greeting the guest in the morning.

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear Maria G, Thank you so much for writing a review of your stay with us. We're always keen to hear our guest's experiences are at our hotel, and I am extremely pleased to see how excellent your recent stay with us went! I agree with your assessment of our team- everyone from our Night Auditors to Housekeeping to Front... More 

Gainesville, Florida
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2014

Although we did not spent a great amount of time there - this place was exceptionally clean the staff extremely friendly and great amenities with the suite to make you feel right at home. Basically two room suite with a separate bedroom, separate bathroom and a main room with a kitchen, conference/table/desk that separates the kitchen from the living room.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear Dan, It's so excellent to read your 5-star review of your experience with us. I am very pleased that you found our hotel to be exceptionally clean, our staff to be extremely friendly, and our hotel to allow you to feel at home. Mission accomplished! Thank you for staying with and for sharing your experience; we look forward to... More 

Wichita, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 16, 2014

Stayed here October 13,2014 in an ADA equipped room. Check-in was supposed to be at 3:00, but couldn't get into our room until almost 4:30 because of a large number of guests the night before. Others were waiting in the lobby also. Decor and cleanliness along with staff were good, but the room wasn't very wheelchair friendly. Don't know who... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear Bob R, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Jonesboro, Arkansas
Top Contributor
55 reviews 55 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 15, 2014

First time I have stayed with them very clean room with comfortable bed. Only shortcoming was the lack of a continental breakfast but they have a cupboard that sells a variety of items. I think this is set up for extended patrons. Will stay there again, though. Very polite and helpful staff.

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear nntheattic, Thank you for the 4-star review of your stay with us! We strive to ensure that all of our guests have an excellent experience by ensuring our rooms are clean and that our staff is friendly, and so I was very pleased to see you mention both the very clean rooms and the polite and helpful staff. We... More 

1 review
4 of 5 stars Reviewed October 1, 2014

Stayed for BBBQ which is an exceptionally busy time. The staff was great. No problems whatsoever. The room was clean and spacious. I did feel one of the chairs was too worn to be in my room and the elevator carpet needs replacing but minor issues. I will stay again

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear Madvetter, Thank you for your excellent review! We love that our guests consistently express their pleasure with our hotel and our staff, and I was especially pleased to hear that even during the busy and exciting Bikes, Blues & BBQ you had an excellent experience. Thank you very much for staying with us; we hope to host your next... More 

st louis, mo
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 23, 2014

I usually do not stay in Candlewood properties, but this was about the only hotel with a bed left when we were there last week for one night. The bed was very comfortable and everything was very clean. The hotel was almost full, according to the front desk, but we did not hear any noise or disturbance on the 2nd... More 

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear 2travel039, Thank you for sharing your experience with us and with other guests who might consider staying with us. I am very pleased to hear that everything met with your satisfaction (aside from that tub, which has been corrected), and was clean, comfortable, and quiet. We hope to host your stay again soon! More 

Bentonville, Arkansas
1 review
4 of 5 stars Reviewed September 21, 2014

We stayed there for a month in a spacious suite. Had a great time, felt homely. The hotel is well maintained. The rooms are nice. I have a 2.5 yr kid, and even she enjoyed the stay. The staff members are very friendly and helpful. The indoor swimming pool , the corn hole game and just walking around the hotel... More 

Was this review helpful? Yes
Kate T, General Manager at Candlewood Suites Rogers/Bentonville, responded to this review

Dear Sweta29, Thank you for taking the time to share your excellent experience with us! You hit all the high points that we hope guests notice when they stay with us: well maintained, extremely friendly staff, clean rooms, and a great location. I'm so glad that everything met and exceeded your expectations and that you felt at home. I was... More 

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Additional Information about Candlewood Suites Rogers/Bentonville

Address: 4601 West Rozell, Rogers, AR 72757
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Rogers/Bentonville 2*
Number of rooms: 78
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Also Known As:
Candlewood Suites Rogers
Candlewood Rogers
Rogers Candlewood Suites
Hotel Style:
#7 Family Hotel in Rogers

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