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Holiday Inn & Suites Rogers - Pinnacle Hills

3.0 of 5
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1803 S. 52nd Street, Rogers, AR 72758
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Holiday Inn & Suites Rogers - Pinnacle Hills
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Ranked #12 of 21 Hotels in Rogers
A recent review
4 of 5 stars reviewed 1 week ago
Eileen3 Denver, Colorado
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77 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
70 reviews 70 reviews
47 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here as part of a group tour. The check in was facilitated smoothly for our group. The room was clean, had a comfortable bed and had well-functioning free wi-fi service. The work-out room is very nice, with a variety of options to keep in shape while on the road. Staff were very friendly and responsive. Nice breakfast buffet... More 

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Kansas City, Kansas
Top Contributor
73 reviews 73 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 8, 2015

This place was wonderful. It was nice clean and newly remodeled. Very chic. Then Loma area lol su suiso re was nice sit sittinand and swore rate bedroom the sitting area has a bar sink,counter, fridge,microwave, very quiet room. It does not give you breakfast because they have a restaurant on site. They have snacks and drinks for purchase.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2015

Room was clean, roomy, and comfortable. However, we paid $95 for the room instead of $85, to get the hotel breakfast buffet. This consisted of powdered eggs, sausage, biscuits and gravy, and boxed cereal. So, less than the usual "free" continental breakfast at most hotels, worse in quality and quantity, and if you wanted juice you had to pay extra.... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

We are so happy to hear you enjoyed our rooms. We are so sorry your breakfast experience was not up to par. We sincerely apologize for the quality and quantity of the buffet; we are looking into your concerns with our restaurant. We do hope to see you again in the near future! More 

Kansas City, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is a fantastic hotel in a good location. The staff is extremely friendly and courteous. The rooms are impeccable, beds are very comfortable, and the internet is slow. I travel to this area about once a month, and have requested this hotel specifically through my employer.

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Derek M, We really appreciate your 5 star review and your loyalty to our hotel! We strive for great customer service and cleanliness, and we are excited we were able to provide a great environment for your stay. We look forward to seeing you monthly! Thank you! More 

Tulsa
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 24, 2015

Great hotel, welcoming front desk staff, restaurant, gym, & pool. Rooms are nicely equipped with an extra living room. I'd pass on the buffet breakfast. McDonald's, Sonic, etc., are near by. Have stayed here before & would stay again.

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear SoonerFan#1, Thank you so much for taking the time to write a great review of our hotel, we truly appreciate it! We are pleased to know that you enjoyed your stay very much, and we look forward to your return! Thank you again! More 

Oklahoma City
Top Contributor
105 reviews 105 reviews
28 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed December 31, 2014

I have stayed at this location A few times and while the hotel is nice the wifi is terrible. The hotel is in a nice upscale part of town. Wifi issues - Once I was able to connect it would knock me off. This was on different devices. I spoke to others that were having same issue. I thought my... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Bluehcky, Thank you very much for sharing your experience with us. Let me take this opportunity to apologize for the inconvenience you experienced over the Wi-Fi. Rest assured that this issue will be looked into. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment. More 

Springfield
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 28, 2014

The photos were obviously done well and when this hotel opened several years ago but...not quite the same as presently. Our suite was "tired" and needed the couch/sleeper (stains and tears) replaced and there were some food crumbs underneath it also. Pillows were small hard and uncomfortable. Bathroom amenities few. Noise from highway huge problem but we were able to... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Diana P, Thank you very much for sharing your experience with us. Your review is vital for improving the service and quality we offer to our valued guest. We are very happy to know that you enjoyed our staff, the suite and the coffee. Let me take this opportunity to apologize for the inconvenience you experienced over the pillows,... More 

Youngstown, Ohio
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 30, 2014

This Holiday Inn is out in front of the rest of the pack. The property feels new and the room we had on the 5th floor was clean with new carpets and spacious. It was a true suite in that the bedroom had a closing door. Our room was on the freeway side and there was noticeable traffic noise when... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear furens, Thank you for the great feedback on our hotel! We truly appreciate it. We apologize for the few inconvenience's you experienced while staying with us, and we will be sure to address the proper departments on your concerns. We are happy you enjoyed your suite and were happy with our staff. We are hoping to have our spa... More 

Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 24, 2014

We got a room on the interstate side of the hotel. Very high volume road noise, curtains do not block any sound. Party in the room next door starting at midnight the second night we were there - not too loud at first, but finally had to call front desk around 3:15 a.m. Three more calls before we were able... More 

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear IheartKeyWest9614, Thank you for taking the time to write feedback about your stay. It is unfortunate that your stay was not 100% satisfactory. I have sent you a private message in order to address your concerns further. Sincerely, Pam G Case Manager IHGCare More 

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 8, 2014

This hotel is in a very good location with restaurants and shopping in close proximity. The hotel staff are always friendly and greet you with smiles. The rooms are very spacious and I always seem to sleep very well in their beds. Will stay here again!

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear jaxj3105, Thank you so much for your excellent review of our hotel. We are so glad your stay was so accommodating to your needs! We hope to see you again very soon! Thank you! More 

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31 photos of this hotel

Management photos: Courtesy of the property manager

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