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All 21 Rogers hotels

Holiday Inn & Suites Rogers - Pinnacle Hills

3.0 of 5 Hotel   |   1803 S. 52nd Street, Rogers, AR 72758
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Ranked #12 of 21 Hotels in Rogers
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Derek M Kansas City, Missouri, United States
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74 reviews from our community

Traveler rating
    26
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    14
    6
    3
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17
11
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas City, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a fantastic hotel in a good location. The staff is extremely friendly and courteous. The rooms are impeccable, beds are very comfortable, and the internet is slow. I travel to this area about once a month, and have requested this hotel specifically through my employer.

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Tulsa
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 24, 2015

Great hotel, welcoming front desk staff, restaurant, gym, & pool. Rooms are nicely equipped with an extra living room. I'd pass on the buffet breakfast. McDonald's, Sonic, etc., are near by. Have stayed here before & would stay again.

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear SoonerFan#1, Thank you so much for taking the time to write a great review of our hotel, we truly appreciate it! We are pleased to know that you enjoyed your stay very much, and we look forward to your return! Thank you again! More 

Oklahoma City
Top Contributor
99 reviews 99 reviews
26 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed December 31, 2014

I have stayed at this location A few times and while the hotel is nice the wifi is terrible. The hotel is in a nice upscale part of town. Wifi issues - Once I was able to connect it would knock me off. This was on different devices. I spoke to others that were having same issue. I thought my... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Bluehcky, Thank you very much for sharing your experience with us. Let me take this opportunity to apologize for the inconvenience you experienced over the Wi-Fi. Rest assured that this issue will be looked into. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment. More 

Springfield
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 28, 2014

The photos were obviously done well and when this hotel opened several years ago but...not quite the same as presently. Our suite was "tired" and needed the couch/sleeper (stains and tears) replaced and there were some food crumbs underneath it also. Pillows were small hard and uncomfortable. Bathroom amenities few. Noise from highway huge problem but we were able to... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Diana P, Thank you very much for sharing your experience with us. Your review is vital for improving the service and quality we offer to our valued guest. We are very happy to know that you enjoyed our staff, the suite and the coffee. Let me take this opportunity to apologize for the inconvenience you experienced over the pillows,... More 

Youngstown, Ohio
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 30, 2014

This Holiday Inn is out in front of the rest of the pack. The property feels new and the room we had on the 5th floor was clean with new carpets and spacious. It was a true suite in that the bedroom had a closing door. Our room was on the freeway side and there was noticeable traffic noise when... More 

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear furens, Thank you for the great feedback on our hotel! We truly appreciate it. We apologize for the few inconvenience's you experienced while staying with us, and we will be sure to address the proper departments on your concerns. We are happy you enjoyed your suite and were happy with our staff. We are hoping to have our spa... More 

Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 24, 2014

We got a room on the interstate side of the hotel. Very high volume road noise, curtains do not block any sound. Party in the room next door starting at midnight the second night we were there - not too loud at first, but finally had to call front desk around 3:15 a.m. Three more calls before we were able... More 

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear IheartKeyWest9614, Thank you for taking the time to write feedback about your stay. It is unfortunate that your stay was not 100% satisfactory. I have sent you a private message in order to address your concerns further. Sincerely, Pam G Case Manager IHGCare More 

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 8, 2014

This hotel is in a very good location with restaurants and shopping in close proximity. The hotel staff are always friendly and greet you with smiles. The rooms are very spacious and I always seem to sleep very well in their beds. Will stay here again!

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Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear jaxj3105, Thank you so much for your excellent review of our hotel. We are so glad your stay was so accommodating to your needs! We hope to see you again very soon! Thank you! More 

Pratt
Top Contributor
111 reviews 111 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 3, 2014

We decided to make a trip to the area last minute. I had priority club points and the Pinnacle Holiday Inn sounded like a good fit for us. The location was great, right where we needed to be and there were many places close by for dinner and breakfast the next day. We decided not to eat meals at the... More 

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IHGCare, Guest Relations Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear Brittll, Thank you very much for sharing your experience with us. We are very happy to know that you slept well on our beds. Let me take this opportunity to apologize for the misdemeanor you experienced over the shower and pillows. Rest assured that these issues will be looked into. While we understand that your stay was not 100%... More 

Tulsa
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 3, 2014

Stayed here on business. Not my 1st stay at this hotel. Will stay here again. Location, cleanliness, staff all very good. If highway noise bothers you during sleep, request a room on the other side of the hotel. There is a restaurant & bar on the 1st floor. Breakfast & coffee available in the morning. Typical snack shop. Gym has... More 

Was this review helpful? Yes
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear SoonerFan#1, Thank you so much for taking the time to write a review of our hotel. We truly appreciate our guests reviews. We do apologize for the confusion at check-in and regarding the pillows. We have recently purchased many pillows that are not feathers pillows. The front desk staff will be more than willing to assist in providing you... More 

Barre, Vermont
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2014

So this is one of my favorite Holiday Inn properties - very friendly service, extremely clean and modern, and a well stocked little store in the lobby. The rooms are quite spacious, with a big bathroom, a separate living room with couch, TV, , chair and coffee table as well as a small kitchen with a microwave and sink. The... More 

Was this review helpful? Yes
Holly L, Manager at Holiday Inn & Suites Rogers - Pinnacle Hills, responded to this review

Dear musicfan76, Thank you so much for taking the time to review our hotel. We are truly happy that you enjoyed your stay and the rooms. We do apologize for the HVAC set up system in the rooms. We have passed your concern onto management for review. We do hope we get to serve you again in the future! Thanks... More 

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Additional Information about Holiday Inn & Suites Rogers - Pinnacle Hills

Address: 1803 S. 52nd Street, Rogers, AR 72758
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Rogers - Pinnacle Hills 3*
Number of rooms: 127
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Also Known As:
Holiday Inn And Suites Rogers - Pinnacle Hills
Holiday Inn & Suites Rogers - Pinnacle Hills Hotel Rogers
Hotel Style:
#9 Business Hotel in Rogers

31 photos of this hotel

Management photos: Courtesy of the property manager

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