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MainStay Suites Rogers

#3 of 21 Hotels in Rogers
Certificate of Excellence
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301 S 45TH Street, Rogers, AR 72758
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1 room 1 guest
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MainStay Suites Rogers
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126 Reviews from our TripAdvisor Community

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Traveler rating
    103
    20
    1
    2
    0
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19
18
4
66
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (34)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (15)
All months
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel a lot for my job as well as leisure. I typically stay in major chain hotels. The reviews on this hotel prompted me to give it a try. I am glad I did for the room was clean with a nice layout. It had a private balcony that my son and I enjoyed during our stay. The staff... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank You Susan for taking time out to review Mainstay Suites Rogers. We appreciate all your feedback and will share it with the entire staff. Breakfast is a key element to start the day and we will discuss with our breakfast manager what needs to be improved. We would love your input and will try to incorporate it moving forward.... More 

Kansas City, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

We love the Mainstay Suites in Rogers, AR. We love everything about it, the deluxe suite we get, the large balcony & the staff, especially Kayla Faye. That girl was fantastic & gets an A+ for customer service & personality. The corporation is lucky to have her & she's definitely moving up!! We've been there twice & it's the only... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Molly for taking time to review Mainstay Suites Rogers. We will share your review with Kayla and the entire staff. The entire company is humbled with the exemplary service our staff provided. The room cost had been adjusted to stay competitive in the market and assure you we will provide the best rate when you visit us next... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We were in the Bentonville area to do some sightseeing and mountain biking. The MainStay Suites is centrally located. The bed was very comfortable. We also enjoyed the private balcony off our room and the outdoor pool. Breakfast was good with bacon, eggs, biscuits and gravy, etc. There is also complementary Starbucks coffee 24 hours a day! Dennis and Carmen... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank You Anna for taking time out to review Mainstay Suites Rogers. NW Arkansas is evolving as a premier destination for mountain biking, museums, and redevelopment in downtown areas providing big city amenities in small town environments. Dennis enjoyed talking about mountain biking and would like to join you on your next trip (he is out mountain biking every chance... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice room . The staff went above the call of duty in every way. The drivers were always available and ready to assist in any way that they could. This is a very clean property . Close to shopping and places to eat.

Was this review helpful? Yes
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank You Leonard for taking time out to review Mainstay Suites Rogers. We are overjoyed with your review and excellent service provided by our staff. We pride ourselves to ensure every guest enjoys our "home away from home" experience. We hope to see you again when in town. More 

Haskell, Oklahoma
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in town for business/ pleasure. The two ladies that waited on us at the desk were Heather and Kayla I believe. The were very nice and business like. Each employee that we came in contact with were very polite and pleasant. Our room was clean and comfortable. The breakfast the next morning was good! Check in and check... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

On behalf of Mainstay Suites Rogers the entire staff would like to thank you Jan for the glowing review. We are delighted that we were able to meet and exceed all your expectations. We hope to see you again when in the area. More 

Springfield, Missouri
1 review
4 of 5 stars Reviewed July 23, 2015

The bed was comfortable, the rooms were spacious and clean. Carmen and Kayla were so friendly and helpful. Breakfast was really good with a lot of variety and options. I would definitely stay here again!

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank You Michele for taking time out to review Mainstay Suites Rogers. The entire staff would like to say thank you for the glowing review. We pride ourselves in exceeding every guest expectation during there stay with us. We hope to see you again when in the area. More 

Buckeye, Arizona
1 review
5 of 5 stars Reviewed July 20, 2015

Clean, spacious rooms with a small kitchen in the room. Happy hour served food and drinks and breakfast each morning had a fairly large selection. Kayla Faye and Heather Keller at the front desk were awesome in taking care of our large group.

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Trish for taking time out to review Mainstay Suites Rogers. We are delighted by the service provided by the finest staff in NW Arkansas. We hope to see you again when in the area! More 

Boaz, Alabama
1 review
5 of 5 stars Reviewed July 20, 2015

The rooms were great, the staff was most helpful and would definitely stay again. Was really good for business it had everything you needed. Kitchen was great it had everything too and was really spacious.

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out to review Mainstay Suites Rogers. We appreciate the kind words and would like to thank you on behalf of the whole staff. We hope to see you again when in the area! More 

Chicago, Illinois
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 19, 2015

Stayed here July 15th and 16th for a convention my husband went to. First checked in with Carmen at the front desk she was super nice. We got to our room and the A/C was not cold, they very willingly moved us to another room, which turned out to be a 2 bedroom 2 bath suite with a huge balcony,... More 

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank You for taking time out to review Mainstay Suites Rogers. We appreciate the kind review and exceptional service provided by our staff. We hope to see you again when in the area! More 

Tulsa
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 3, 2015

I stayed here for business in February, 2015. I had a reservation at another nearby hotel but didn't feel comfortable when I went to check in. Luckily the other hotel let me cancel my reservation. The Mainstay staff were friendly & welcoming. They gave me excellent directions to their location. Well equipped hotel, safety was not a concern. Room &... More 

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. We are delighted you enjoyed our exceptional southern hospitality and excellent staff service. We hope to see you again when in the area. More 

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