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MainStay Suites Rogers

#2 of 21 Hotels in Rogers
Certificate of Excellence
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301 S 45TH Street, Rogers, AR 72758
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116 Reviews from our TripAdvisor Community

Traveler rating
    94
    19
    1
    2
    0
See reviews for
20
16
4
58
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (35)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (15)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

So it's nice but my bathroom had pee all over the toilet and all in the toilet but u get free beer or wine mon-wend and front desk was nice and knowledgeable easy to find 8 min away from walmart amp ur welcome

Was this review helpful? Yes
Oklahoma
Top Contributor
151 reviews 151 reviews
46 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is clean, well maintained, and well operated. The rate is very reasonable relative to its location and amenities. It is just far enough off the highway for it to be quiet and to allow walking about. We were especially impressed with an assistant manager there though all the staff were welcoming. There are restaurants nearby and this an... More 

Was this review helpful? Yes
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out review Mainstay Suites Rogers. We appreciate the wonderful review and your outstanding experience with us. Crystal Bridges is a major attraction in NW Arkansas as well as Downtown Rogers and Bentonville. We hope to see you again when in the area. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Mainstay is a good place to stay with family. We stayed for four weeks (close to one month) with our small kid.Nice environment , with awesome facilities. Hotel front desk kayla faye was so helpful and kind. And the hotel vehicle driving guys were very sincere and great. Hotel staff were very kind enough and friendly. Overall i feel it... More 

Was this review helpful? Yes
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank you Durga for taking time out to review Mainstay Suites. We will share your review with the entire staff especially Kayla. The entire team at Mainstay works hard to ensure every guest enjoys our "home away from home" experience. We hope to see the entire family when in the area! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very limited in our hotel choices when we were making plans to come to Fayetteville for a college graduation. This hotel was one of the only choices and from the first time we spoke with someone on the phone, their customer service was great. When we got here last night, we were greeted by Kayla Faye and one... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Catie for taking time out to review Mainstay Suites Rogers. We appreciate all the kind words and the exemplary service provided by Kayla and the entire staff. We at Mainstay work tirelessly to ensure every guest has an enjoyable "home away from home" experience while staying with us. We hope to see you again in the near future! More 

Murphy, Texas
Top Contributor
55 reviews 55 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were supposed to stay here and could not because my appointment canceled. Carmen was gracious enough to cancel the reservation even though I had booked a non cancel reservation. She was so sweet, accommodating and very thoughtful! She truly cared about me losing money! She could not have been nicer! I'm telling all my friends and colleagues about this... More 

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Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. We appreciate the feedback and Carmens excellent Customer Service skills to help you through the reservation changes. We hope you get a chance in the future to stay with us and thoroughly enjoy our hospitality. See you soon! More 

Billings, Montana
Top Contributor
183 reviews 183 reviews
51 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed April 18, 2015

First time at a MainStay. My room was small but very efficient with the bed essentially in the living area. Small kitchen and large closet. Clean with a nice big TV. Young lady at front desk was friendly, fast, efficient and very pretty. I will be using MainStay more often.

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Captain for taking time out to review Mainstay Suites Rogers. We appreciate the kind words and glowing review. Mainstay Suites is setup in a home away from home experience with every facility available for a long term stay. We hope to see you again in the future! More 

Little Rock, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 13, 2015

Staff is professional and welcoming. We had to make many changes and they handle our requests with ease! Called to let them know that I would be checking in later than expected and was told that they would note my account. Not only did they note my account, when I checked in there was a hand written note as well!... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Stella for taking time out to review Mainstay Suites Rogers. We appreciate the kind words and are pleased with our staff for providing great hospitality experience. Remember Mainstay is your "home away from home". Hope to see you again when in the area. More 

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

The hotel was just anther extended stay to me, but the welcoming staff at the from desk make it so much more worth it. The lady that helped me was Kayla Hendrix amazing service willing to go the extra mile if need be with a beautiful smile to boot, thank you again!

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. We are all excited that you enjoyed your stay with us. Kayla was excited to see her name mentioned in the review and said thank you. We hope to see you again when in the area. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Day staff are warm and friendly, and service here is exceptional! I absolutely love Carmen! Her bright and sunny personality is welcome when you walk in totally exhausted from traveling! I will sing accolades to everyone traveling to or through Rogers Arkansas

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Robert for taking time out to review Mainstay Suites Rogers. We are all very happy that you had a great experience while staying with us. Our entire staff works hard to ensure every guest is treated like family and upon departure feels like they have received value for there stay. We hope to see you again when in... More 

Sedalia, Missouri
1 review
5 of 5 stars Reviewed March 1, 2015

We stay in hotels often throughout the year and only at Choice Hotels. They are, across the board, the best in comfort and price. This particular MainStay, however, is beyond the standard. The young lady at the front desk was very accomadating, friendly and helpful in guiding us to local dining and entertainment. The rooms, breakfast and 24 hr Starbucks... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Gayle for taking time out to review Mainstay Suites Rogers. The entire staff is humbled by your review and thank you for being a Choice Member. We try to provide exceptional service to every guest and a "home away from home" experience. We hope to see you again when in the area> More 

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