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MainStay Suites Rogers

2.5 of 5 301 S 45TH STREET, Rogers, AR 72758
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Certificate of Excellence 2014
MainStay Suites Rogers
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MainStay Suites Rogers
MainStay Suites Rogers
MainStay Suites Rogers
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100 reviews from our community

Traveler rating
    81
    16
    1
    2
    0
See reviews for
19
14
4
46
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • All months
    (100)
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    (27)
  • Jun-Aug only
    (31)
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    (35)
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    (7)
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Biddeford, Maine
1 review
5 of 5 stars Reviewed 3 days ago NEW

My job requires me to travel quite a bit, so I stay at MainStay more than a few times a year. It is so welcoming there that I don't want to stay anywhere else! The staff is so friendly and hospitable that it actually takes some getting used to that people can be that happy and actually love what they... More

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

We at Mainstay Suites Rogers thank you for taking time out to review our property. We are pleased that you enjoyed your stay and the staff offered great service. We hope to see you again when in the area. More

Searcy, Arkansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I loved the hotel and my stay was even better because the HOGS won GO HOGS. The hotel was nice and the rooms even had kitchens in them. Breakfast was good and Yuli was very helpful in the morning. I will be back

Was this review helpful? Yes
Kansas City, Missouri
1 review
2 of 5 stars Reviewed 4 weeks ago

Made reservations for a two bedroom two bath suite. When we arrived we found it was a 2 bedroom suite however only one of the baths was private to the bedroom. The second bath could not be closed off complete from the living area. Never stayed in a hotel for a week and only got our room cleaned once...that was... More

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

We apologize for your experience and assure you we are working hard to get to the bottom of this matter. We hope you consider us in the near future to show you our true potential. More

Branson
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were asked to move to this hotel from Microtel Suites because they had overbooked. Since I made my reservation in November 2013 I really didn't understand it.. I agreed to move because three different people assured me we would have a 2 bed suite and it was a GREAT upgrade. I don't think sleeping on a pullout coach should... More

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

We apologize for your experience and assure you we are working hard to get to the bottom of this matter. We hope you consider us in the near future to show you our true potential. More

Top Contributor
75 reviews 75 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 23, 2014

We had a good stay here, and it was mainly because of the staff. The young lady working at the front desk was super helpful and nice. I believe her name was Yuli. I hope I got that spelled right. I thought she was one of the best examples of how hotel staff should conduct themselves and handle customers that... More

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out to review Mainstay Suites Rogers, our staff is one of the best in NW Arkansas and we are happy that Yuli provided excellent front desk service. We are delighted that you had a comfortable and enjoyable experience at Mainstay. Hope to see you again when in the area! More

Moutain Home
Top Contributor
60 reviews 60 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed at this hotel on War Eagle weekend. We had never stayed at a MainStay Suites before. What a pleasant surprise! We were treated by a very friendly & professional employee. Check in went smoothly. We stayed in one of the king bed suites. It had a kitchen in it and was a nice size room. The room was setup... More

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Heidi for taking time out review Mainstay Suites Rogers. We are delighted that your experience was great at our property. We staff works hard to make sure you have a "home away from home" experience. We do hope you enjoyed the craft show this year and hope to see you soon! More

Houston, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 7, 2014

I stayed at this hotel for work, and when I checked into my room, I was concerned about possible bed bugs as there were a few red marks on the sheets. The desk clerk at the time, Kayla Faye, made it a point to ease my worries, since she couldn't switch my room. When I came to her about the... More

Was this review helpful? Yes 2
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time to review Mainstay Suites Rogers. You're feedback is very important to us and helps us plan for future updates. Kayla was very excited after reading your review,and we commended her for her professionalism and personal attention to you. We hope to see you soon. More

Broken Arrow, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

Great hotel, in a great area... The front desk staff was great, really made me feel like home, always here for business and they do the best they can to give you that home experience and it is great. My room is a mini apartment has everything I need the value is incredible, I recommend everyone to try this place... More

Was this review helpful? Yes 2
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out to review Mainstay Suites Rogers. Your feedback is very important to us. We are delighted you had a comfortable stay with us and how to see you soon. More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2014 via mobile

My husband and I love this hotel!!! Ariana & Sharan were very helpful and kind!! This place is clean, has a kitchen in each room! We will definitely be staying there each time we visit our son at University of Arkansas!

Was this review helpful? Yes 3
Guest Services M, General Manager at MainStay Suites Rogers, responded to this review

Thank you for taking time out Carol to review Mainstay Suites Rogers. I hope you enjoyed the game last week! We try our best to make sure every guest is satisfied with there stay and provide a "home away from home" experience. Dont forget to visit Crystal Bridges when your in town next time. See you at the next game! More

Ankeny, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

Booked the room through Otel.com and got it for just a little more than half price from the other sites. The room was actually sectioned off with the bed in one room and a sitting area in another. It also had a small desk and kitchen area. We didn't stay long enough for to utilize the kitchen area but would... More

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at MainStay Suites Rogers, responded to this review

Thank you Monty for taking time out to review Mainstay Suites Rogers. Your input is very important to us and helps shape our future goals for the property. We are happy that the staff provided a pleasurable experience and the room was comfortable. We will be working on the breakfast soon and increase the choices soon. Hope to see you... More

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Additional Information about MainStay Suites Rogers

Address: 301 S 45TH STREET, Rogers, AR 72758
Phone Number:
Location: United States > Arkansas > Rogers
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites Rogers 2.5*
Number of rooms: 96
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