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Moevenpick Resort Petra

Certificate of Excellence
Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan
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Moevenpick Resort Petra
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Ranked #10 of 36 Hotels in Petra - Wadi Musa
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Tammy C Tel Aviv District, Israel
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1,994 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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Tel Aviv District, Israel
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location is great. Staff friendly. However, way too pricey. You pay for 5 star and get maybe a 4 star facility. Decor of lobby is beautiful but superior room uninspiring, A/C wasn't working well. Small bathroom. Fancy rooftop barbecue was mediocre but expensive. View from roof very nice.

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Wolverhampton.UK
Top Contributor
186 reviews 186 reviews
44 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We arrived on the day of a strike. Our room hadn't been fully prepared, all facilities but the buffet restaurant were closed, and the hotel seemed to be being run totally by managerial staff. The meal was by far the most expensive during our stay in Jordan and was marginally the worst. Credit to the staff for keeping the show... More 

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Nieuw Amsterdam, The Netherlands
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

the only good thing is the location about this hotel. the room we had is very small one. the staff is not as helpful as you would expect from 5 star hotels. the food is the very good. recommended only because of the location

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TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort Petra. We have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, I have shared them with the departments... More 

Al Khobar, Saudi Arabia
1 review
3 of 5 stars Reviewed 4 days ago NEW

We arrived in the evening of June 26th, without a reservation. Checked on prices with a very friendly and helpful staff member at the front desk. We were offered a rate of 100 JD as walk-ins, as opposed to the rack rate of 145 JD or so. Once we confirmed the rate of 100 JD, we were upgraded to Superior... More 

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TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to share your explicit review of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests,... More 

jakarta
1 review
5 of 5 stars Reviewed 6 days ago NEW

im staying only for petra, and happy to be in front of the gate, no need to walk so much to the gate. the room is very luxury, and quiet, perfect for honeymoon, we arrive late, and being upgraded to executive suite from junior sute. the reception is super nice, and we receive complimentary fruit, arabic dessert, bottle of wine,... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, It has been a great pleasure welcoming you to Mövenpick Resort Petra and we thank you for taking your precious time to share your memories on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities... More 

England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I found this hotel one of the best I have staying in during my travels. The staff were helpful courteous and made me feel so welcome. It was good to use it as a base for my trips to Petra, The wadirum , Dead Sea and the Baptism Site. Then the pool was great to relax beside during the non... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, It has been a great pleasure welcoming you to Mövenpick Resort Petra and we thank you for taking your precious time to share your memories on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel is in the best possible position to visit Petra. the staff were excellent and the hotel is beautifully appointed . The coffee shop area and bar are particularly well decorated. During our stay there was a general strike in the town and the senior staff went above and beyond. Firaz the Food and Beverage Manager was personally doing... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest Thank you for posting your comments on tripadvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated,... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights in May 2015 while visiting wonderful Petra. The hotel itself is top quality and everything you would expect from a five star establishment. The food is excellent, with broad choices available for the breakfast and dinner buffets. But above all, the service from all the staff was brilliant, nothing was too much trouble. Highly... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest Thank you for posting your comments on tripadvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated,... More 

Santa Monica, California
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Moevenpick Petra is less than a minute walk from the entrance to Petra, with lots of restaurants, shops close by. After the long drive from Amman we enjoyed the pool, sauna, BBQ dinner on the rooftop with great views before setting out for Petra the next day. Rooms are a bit dated, but the environment, friendly staff and excitement... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. My team and were happy to read that we succeeded in meeting & exceeding your expectations and to know that you have given us an opportunity to demonstrate our commitment to hospitality. Your kind feedback is a source of great encouragement for the staff... More 

Dammam
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend arranging Taxi through hotel for airport pick up. Our driver was named Ameen, he was very helpful and recommended lots of places to visit. Petra is fantastic and on the hotel doorstep. A wonderful place to visit.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not... More 

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