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Moevenpick Resort Petra

Certificate of Excellence
5.0 of 5
Hotel website
Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan
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Moevenpick Resort Petra
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Ranked #9 of 36 Hotels in Petra - Wadi Musa
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
289clarkr Dubai, United Arab Emirates
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2,036 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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  • All months
    (2036)
  • Mar-May only
    (611)
  • Jun-Aug only
    (475)
  • Sep-Nov only
    (518)
  • Dec-Feb only
    (432)
All months
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, opposite entrance to Petra site. Very friendly staff, plenty of eating options. Felt very safe. Lovely rooftop restaurant. Only niggles, were that it was a bit short on sunbeds by pool and drinks were expensive. Would definitely recommend this hotel.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us and that the hotel facilities and services provided exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 days ago NEW

Had to call multiple times (6 in total) to get through to make a reservation, and after check-in tried to call the front desk 3 times - no one there. Breakfast very good, but they had only one restaurant choice for dinner - barbeque. Room was very good/quiet. Giving "average" on service only for the front desk/telephone incident - everything... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on Tripadvisor, and happy to know that you had an enjoyable stay. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent... More 

plano, tx
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night here after visiting Petra which is located literally across the street. The check-in staff were friendly and provided cool towels to wipe our hot faces. The room was very comfortable. Free juices and water in the mini-bar, free chips and free wi-fi. Ate dinner at the buffet and there was more than enough delicious items to choose... More 

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, It has been a great pleasure welcoming you to Mövenpick Resort Petra and we thank you for taking your precious time to share your memories on TripAdvisor. The team and I are pleased to know that you have enjoyed your stay, the hotel facilities and services provided were up to your satisfaction and exceeded your expectations. Moreover... More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff are doing above and beyond to keep guests happy and secured. Dinner on the roof was lovely (and the lamb was sooo tasty). The walking distance from Petra makes it even more delightful.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not... More 

Zermatt, Switzerland
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel location makes it a perfect place where to rest after the long walks that visiting Petra involve. The hotel atrium and Al Maqa'ad bar are really rich in charme and are worth a visit themselves. Checking in was really easy, the hotel was not overcrowded and my room was upgraded. Very nice bathroom amenities. I appreciated the hotel... More 

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for posting your comments on Tripadvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations. We pride ourselves on providing "honest, uncomplicated,... More 

troon, ayrshire
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a couple of nights while visiting Petra. Lovely hotel with an amazing choice of dishes for both breakfast and dinner. Staff all very friendly and efficient. Rooms were large and very well equipped with additional little extras including free mini bar and water each day. Straight across the road from the entrance to Petra. Would definitely recommend.

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. My team and were happy to read that we succeeded in meeting & exceeding your expectations and to know that you have given us an opportunity to demonstrate our commitment to hospitality. Your kind feedback is a source of great encouragement for the staff... More 

Inverness, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The location is best feature of hotel, being situated directly opposite entrance to Petra. Good sized room with comfortable bed, the public areas were nice with an attractive central indoor courtyard. A number of the restaurant/F&B options were closed, we tried to eat at the rooftop restaurant but very busy and so not possible to get a table, reservation is... More 

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us. Moreover, we have taken careful note of your comments and as they are an invaluable source to review our performance, I have shared them with the departments concerned for future improvements... More 

Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I don't understand why the front desk is such impolite and ignorable to an guest. Except that, location and room quality is good. Only one thing was terrible. Hotel's location is actually amazing, because the hotel is just in front of the Petra by 20 secs.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort Petra. We have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, I have shared them with the departments... More 

dubai
Level Contributor
122 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Dear readers, My family stayed at this hotel, as it was recommended to us by the travel agency. It was suppose to be a 5 star hotel, but I think 3.5 is a fair statement. Once we entered the lobby we were told that our room will be ready in an hour, so we went looking around. The gym looks... More 

Was this review helpful? Yes 1
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests, I... More 

Barrington, Illinois
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We were not able to check in early, but that did not deter our appreciation for the Movenpick Resort at Petra. The rooms were clean and comfortable and the pool area an oasis to be thoroughly enjoyed! Our best dinner in Jordan was on the rooftop restaurant for grilled BBQ selections with mezzah starters and delicious dessert combos beautifully presented--all... More 

Was this review helpful? Yes
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, It has been a great pleasure welcoming you to Mövenpick Resort Petra. We thank you for taking your precious time to share your memories on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and... More 

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