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Moevenpick Resort Petra

Certificate of Excellence
5.0 of 5
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Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan
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1 room 1 guest
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Moevenpick Resort Petra
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2,065 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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English first
  • All months
    (2065)
  • Mar-May only
    (611)
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    (504)
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Hong Kong, China
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very good location, the hotel just right next to the entrance to Petra. Room is good, but the view of my room is bad, it blocked by the building. Pool is ok. Rooftop restaurant - food is good and nice view for sunset. but the waiter service is bad. front desk wasn't helpful at all, wifi was down for whole... More 

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Madaba
1 review
3 of 5 stars Reviewed 2 days ago NEW

Off season meant no or poor service; cafe, gift shop and other amenities were constantly closed - hunting down staff to open was difficult and they often never showed. Getting a simple ice cream for children was a 40 minute ordeal. Room had ants crawling in bathroom, we had to call for a stopper for the bathtub and twin beds... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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Doha, Qatar
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The location is great and we had connecting rooms for our family. Pool had wasps, and breakfast didn't have many varieties. The staff were very helpful. OSN Chanels didn't work. Cleanness was above average.

Review collected in partnership with Mövenpick Hotels & Resorts

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New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the Movenpick for a single night in August 2015 in order to be able to visit Petra the following morning as soon as the site opened (Note: We entered the Siq at 6:30 am, and we were literally the only tourists in the complex for the first two hours. Though you miss the sunset effect which gives... More 

Review collected in partnership with Mövenpick Hotels & Resorts

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

It's worth a trip to Petra just to stay at this 'world class' hotel. An 'Oasis of Calm' which exceeds on all levels. I am happy to recommend this hotel to family and friends and carn't wait to stay there again.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not... More 

Greater Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel to stay at when visiting Petra. We stayed there for a night and half a day, but found most things and services absolutely fine. We would suggest that you get a guide if you are NOT in a group, to show you around and explain the history of Petra - Oh and if you are... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. My team and were happy to read that we succeeded in meeting & exceeding your expectations and to know that you have given us an opportunity to demonstrate our commitment to hospitality. Your kind feedback is a source of great encouragement for the staff... More 

Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice traditional architecture. Room fairly nice bathroom needs updating and towels poor. Restaurant food good but breakfast not great. We got pestered a lot by the male waiters and stared at to the point we felt very uncomfortable. We were 2 girls travelling alone and got pestered none stop by the waiters. One even approached my friend for her number... More 

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback of your recent stay on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests, I... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We got a junior suite for our family of 4. The hotel is beautiful with a lot of authentic decorative detail. The service was great from beginning to end and nothing could have been better. I just wish they had a good espresso machine for breakfast! The Nespresso machine in our room made up for it though :-)

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, It has been a great pleasure welcoming you to Mövenpick Resort Petra. We thank you for taking your precious time to share your memories on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and... More 

Washington DC
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Movenpick is 20 feet from Petra entrance. Building is nice. Large and aesthetically pleasing. The room was better than I expected. Belongs with any good 4 star hotel. Comfortable beds, flat screen, safe, complimentary minbar with sodas. Large bathroom with western toilet and bidet. Breakfast was included in the rate and was better than average. Staff was friendly and... More 

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to share such an explicit review on Tripadvisor. We are pleased to know that the staff services and your room facilities met your satisfaction and exceeded your expectations. Moreover, we have taken careful note of your comments and sorry to read that your stay was marred with these deficiencies. But as... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

If you're visiting Petra the Movenpick Resort is probably the best option - literally across the street from the entrance. Hotel itself isn't the greatest, it's been around for a long time and you can see it, but the staff are very friendly and the rooftop lounge is a great place to have dinner and wind down after a long... More 

Was this review helpful? Yes
rania b, Manager at Moevenpick Resort Petra, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us, the staff service and dining options met your satisfaction. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future. Best... More 

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