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Marriott Petra Hotel

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Taybeh Road, Petra - Wadi Musa 71810, Jordan
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1 room 1 guest
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Marriott Petra Hotel
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462 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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London, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A rabbit warren of a hotel with stunning views of the desert and Petra. It may be a little out of the way but its worth it for the views from the pool only. Unfortunately the management is a little lacking. The staff (all male which is a little unsettling for female travellers) are wonderful - helpful and smiling but... More 

Was this review helpful? Yes
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the behavior of our staff, condition of the room and decorations, the quality of food at the breakfast buffet and the cleanliness of the pool area. I... More 

Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel with a fantastic outdoor pool and scenic desk overlooking Petra and the vast roughed country side of Jordan. The Hotel is good wit good sized rooms and adequate service. It needs a little love in some places, but on the whole, we could not wish for a better place to stay in Petra.

Was this review helpful? Yes
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, I’m very glad to know that you have liked our hotel with its outdoor pool, rooms and offered services and I’m happy to know that you can’t find a better place to stay in Petra. Thank you for choosing our hotel and we look forward to your next stay with us. Sincerely, Abdulrahman Hilalat Director of Rooms Operations More 

Baar, Switzerland
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 1 week ago

the hotel well located overlooking Petra and surroundings has a lack of cleanness in the rooms, unfortunately for a chain with international standards, poor; it seams to be a franchise. Food offer in main restaurant good and service all over good, House keeping with a big question mark. we spend there 2 nights in two rooms and both with the... More 

Was this review helpful? Yes
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

In July 2015 my family and I travelled to Jordan, Palestine & The Dead Sea through Travel Express from London! We had a fantastic trip which was both enjoyable and safe. Our driver in Jordan, Tariq was fantastic and looked after us extremely well! Travel Express picked us from the Queen Alia Airport and took us safely to Kempinski Hotel... More 

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Abdulrahman H, General Manager at Marriott Petra Hotel, responded to this review

Dear Guest, Thank you very much for your detailed review about your busy and interesting trip around Jordan and Palestine and I’m very happy that you got a chance to visit the Rosy city of Petra and honor us with your stay with us. Looking forward to your next stay with us in the near future. Sincerely, Abdulrahman Hilalat Director... More 

Atyrau, Kazakhstan
Level Contributor
221 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice but not as over the top luxurious as Mariott Dead Sea and Amman Jordan. That said, it was very nice, cozy and clean with a fun bar and good food. We just had breakfast as we arrived a bit late one evening, spent the day in Petra and had dinner outside at a recommended restaurant... More 

Was this review helpful? Yes
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, I’m very happy to know that you have enjoyed your stay with us despite the unfortunate bad weather that you have encountered during your stay at the hotel. Thank you for your comments and we hope that you will visit us again soon so we can provide you with a better Petra experience. Sincerely, Abdulrahman Hilalat Director of... More 

Wickford, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed two nights in this hotel, but it was the height of luxury. The view was fantastic and the rooms were first class. It is as the others say a little drive to Petra town, but you would not be here without a car. Sure a cab would not be too much and the reception were so helpful.... More 

Was this review helpful? Yes 1
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, Wow! It is an honor to hear our resort being described in such a wonderful way from a very valued guest such as yourself. Thank you for sharing your amazing feedback and I’m very happy and proud to know that we were able to make your stay with us a luxurious one. I personally can’t wait to welcome... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We only stayed one night. The food was delicious, even my picky kids ate it. We had the traditional Bedouin Mansaf and the buffet style breakfast in the morning was great too. Kids loved the deep pool. The view was AMAZING! Rooms were clean, tidy and spacious enough for a family of four.

Was this review helpful? Yes 1
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, Thank you for such brilliant review about our hotel as it is an honor to know that we have left such an amazing impression on you and your family. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Abdulrahman Hilalat Director... More 

Canberra
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a lovely "base" for exploring Petra. It is further away from the town, however we had our own hire car so we did not find this to be a nuisance. I highly recommend the traditional Bedouin dinner. The food is amazing and the sunset as you eat is unbeatable. The room is spacious and clean. From some... More 

Was this review helpful? Yes 1
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, I appreciate your feedback and am delighted to hear that you had a great stay and you were able to enjoy our magical tented hideaway and have dinner in our traditional Bedouin tent. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I hope you choose to stay with us... More 

State College, Pennsylvania
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Petra Marriott is in a great location to enjoy Wadi Musa and Petra. It is also in an easy location to drive to Wadi Rum to watch the sunset in the desert. The hotel has clean rooms and a couple restaurants to choose from. As per per the rest of Jordan everything is a little overpriced but comparatively the... More 

Was this review helpful? Yes 1
Abdulrahman H, Director of Rooms Operations at Marriott Petra Hotel, responded to this review

Dear Guest, I’m delighted that you were able to enjoy your stay with us to the fullest due to our great location, rooms and restaurants. Also, I’m very glad to know that you got the chance to visit the majestic desert of Wadi Rum and watch its magical sunset. Thank you for choosing our hotel and we look forward to... More 

Dubai, United Arab Emirates
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I went there with my husband and kids, I recommend this hotel because it has clean rooms , bath room and sheets is clean, furniture is new and clean, but what I like most is the view where you can see the mountains around Petra and the sun set from your room, and a place in the hotel called -... More 

Was this review helpful? Yes 3
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