After reading the reviews of this hotel I decided to go with an open mind, if you dont expect the Ritz then you should be satisfied. The main thing to me is that the hotel is clean, warm and has a comfortable bed... and it was all 3. We stayed in a studio, and it was a very good size,... More

We are just back from a weeks holiday in the Grand Montana and would say that the rooms are large and always warm with modern decor however this does not disguise the rather worrying diagonal cracks in the walls, lack of hot water and truly awful food. I have stayed half board in many 3 and 4 star hotels all... More

Positive: - The room spaces were satisfactory. We've booked a four-person apartment which had one double-bed room and one single-bed room. The living room was big enough to rest in the evening and dry our gear (clothes, gloves etc.) beside the heater. The apartment had two bathrooms, one in the main corridor and the other connected to the double-bed room.... More

Pros: The hotel was modern and clean. Staff at reception were professional and spoke some English. Our room was large, warm and well furnished, with usable kitchenette included. The hotel had free wi-fi which sometimes worked. Ski storage facilities were adequate. The location in Bansko was not a problem, everything within walking distance. Useful regular bus service to and from... More

We've got a room near the reception and above the restaurant, it was very noisy until late at night and since very early in the morning. It is not so close to the ski slopes as they describe, this is why they offer a free bus connection. Breakfast very poor. Sauna and swimming pool extremely small. Turkish bath out of... More

the pool is very very small. the room had a dirty blanket the day i arrived, the toilets had a very awful smell, both of the toilets, the doors couldnt close easy they needed pressure.. the wi-fi was terrible i was loosing the signal all the time.. the distanse is 10 with 15 minute from gondola, the breakfast very poor,... More

Very clean, very warm, excelent beds, quiet apartments, good sized pools.....in excelent position...and by the way very well staffed, very friendly.. like it!! More

This is the second time I have stayed at the Grand Montana and will be back for more stays. Yes the location is a 10 minute walk from the gondola, but I didn't have to walk through any rubbish dumps or building sites to get there, I have no idea what route some people took. If you really can't face... More

The hotel is very nice , the rooms are spatiouse -we stayed in an apartament . Nice furniture in a modern style, in the kitchen there were absolutly what you need to coock ,if you want to ,.Everything and everywhere were clean ,all things were functionable. The restaurant was also nice , spatious , and the food - we had... More