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Grand Montana

Georgi Nastev St., Bansko 2270, Bulgaria
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Russian first
  • Any
English first
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    (58)
  • Mar-May only
    (19)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (35)
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Kastoria
Level Contributor
2 reviews
3 of 5 stars Reviewed March 12, 2015

We decided to go in Bansko for christmas so we chose to stay in Grand Montana for 4 nights.It took as some time to find the hotel when we arrived because its behind a big hotel and you need to go right infront of the hotel to see the sign. The room was big.It was warm and there was hot... More 

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Sheffield
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 10, 2015

Just had another week in the Grand Montana ..all good as usual ..clean towels..comfortable beds and clean crisp bedding ..the staff are very helpful and the driver of the bus to the gondola alllways there for you..

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1 review
1 of 5 stars Reviewed March 10, 2015

This is my very first review on trip advisor and it is unfortunate that it is such a negative one. However I felt the need to warn others to avoid this hotel. Here's an incomplete list of the problems we experienced: 1) Bathroom flooded everyday for the first 4 days until they finally go around to replacing the sealant around... More 

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Travelers are raving about these Bansko hotels

Skopje, Republic of Macedonia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 23, 2014

Excellant hotel,good vacacion,Thanks you to the Grand Montana hotel and their staff for such a lovely relaxing holiday. Really enjoyed the whole experience thank you again.The location is near to the gondola.

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Northallerton
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 16, 2014

Just wanted to say thank you to the Grand Montana hotel and their staff for such a lovely relaxing week away. When you read the negative reviews don't take on board their point of view book this hotel and make your own mind up we really enjoyed our stay. My husband and I went to Bansko for a chill out... More 

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1 review
5 of 5 stars Reviewed April 6, 2014

Solid ski hotel. Fantastic staff and excellent customer service, they really went the extra mile. Not the greatest food but good for the value. The location is not the greatest but they give regular shuttles to the lift and it is walkable.

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London, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 22, 2014

The hotel had an air of neglect. The ski resort has been up and running about 10 years, the hotel seems like it as there at the start and has not been upgraded since. The trip included dinner and breakfast. We ate out every night. There didn't seem to be many guests so there was no choice and no indication... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 15, 2014

Currently here for a skiining/snowboarding holiday with my other half. When we booked we weren't looking for 5 star due to budget but we still wanted to be comfortable so we're looking for good 3 star preferably 4. We settled on the grand Montana as it was close to slopes and looked like it had nice facilities, half board, hot... More 

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Letchworth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 12, 2014 via mobile

TV doesn't work at all. Same soup for 4 days! Food very bad overall. When asked for more OJ at 9am I was told abruptly that is finish. Jacuzzi doesn't work at all. No sport centre as promised on the website. Shuttle bus is more for staff then customers. I was simply told to wait till receptionist got lift home.... More 

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Warwickshire
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

Stayed here for a week at the end of January. Overall I was satisfied with the hotel for the price we paid. It's clean, comfortable and in easy access to the gondola (approx 10 min walk). My comments reiterate Brute_Force who has written a fair and accurate summary of the hotel. I would be happy to stay here again.

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