My boyfriend and i got back from our holiday yesterday and we were unsure of what to expect when we arrived at the hotel, we had never been to bulgaria before and were pleasantly suprised! the transfer from Sofia is long yes there is no denying that but it went by quick and you got to take a break half... more

My wife and I booked one week of ski & fun in this Hotel, not realizing that we have to measure with balkan standarts... At arrival, the rude welcome at Reception gave us a first impression which standarts we will have to deal with for the following 6 days. The room was ok, not too dirty if you dont mind... more

Stayed at the Katarino in March 2009 with my family, which consisted of three children and two adults, so we had to have two adjoining rooms which was no problem. I had read previous reviews, especially about Toni the barman charging £30 for a whisky and was obviously a bit worried - DON'T BE WORRIED THIS IS AN EXCELLENT HOTEL.... more

I spent 8 days in KATARINO SPA hotel with my husband in February. Wonderful hotel, nice, clean, spacious rooms, incredible spa, outdoor and indoor swiming pools with warm water (30 degrees C inside and 35 deg. C inside). The food was amazing. I don't know if that had something to do with the ski world cup they were having or... more

Our group of 8 stayed at the Katarino Spa from 31/1 - 7/2/09 as part of a week long skiing trip in Bansko. Having read a number of reports on the hotel and resort I wasnt overly sure what we would find on our arrival. The Katarino Spa is a 4 star hotel and I would say this is an... more

We stayed at the Katarino Spa hotel for a weeks skiing holiday in January 2009. As our arrival flight was delayed we didn't arrive at the hotel until 3am, so had missed dinner. However the hotel had kindly made up some sandwiches, fruit and a drink for each guest. The rooms in the hotel are of a very high standard.... more

Katarino is a fantastic hotel with great facilities. It’s just a shame about the staff! Only the housekeeping and spa staff were consistently polite. It’s hit and miss with the waiting staff, and the management team are about as useful as a waterproof teabag. On my first evening a ‘barman’ (and I use the term loosely here), offered me a... more

We chose this hotel because we wanted half board and it was only £50 more than a 3*. It's quite a posh hotel - the rooms and en-suites are lovely, as are all communal areas. The spa is gorgeous too. The food was what you'd expect in the part of the world, but the hot breakast was a bit lukewarm... more

This place is incredible. We have worked in a lot of hotels around the world and visited many. For a foreigner, you get an excellent four star hotel (with five star facilities) for the price of a shabby B&B. The best place in Bulgaria, where the owners have managed to do justice to the surrounding nature. Gorgeous views. Beautiful walks... more