We stayed at the hotel at the end of the ski season in Bansko. James and Vanya helped us a lot with useful tips and recommendations. The breakfast was simple and satisfactory. Our room was a triple room on the first floor, it was clean, the bathroom is a bit minimalistic.There was a slight noise issue from the lobby in... More

James and Vanya were fabulous hosts! Very comfortable and clean rooms. Great food. Within easy walking distance of restaurants, shops, and slopes! Thoroughly enjoyed the spa services. Very good value. Highly recommended! More

This was our 2nd stay at Hotel Avalon and again could not fault it. The room was great, it was a family room so my son could have a room of his own, it was clean and very comfortable. We ate at the hotel most nights as we were tired from skiing all day and the food was excellent. The... More

17 of us arrived at the Avalon on Friday and so glad we chose there to stay. We were all made to feel very welcome. James, Vanya and the rest of the staff were more than welcoming and happy to do anything to help us all. And after a day on the slopes, a cold beer at the bar was... More

My first review on here and it is a good one. James and Vanya were more than welcoming. James is certainly one of the more knowledgeable hoteliers I've met. Thanks to his interest (and a healthy dose of cynicism) in Bulgaria and the town of Bansko, he was able to give us the background on the town and country and... More

Just got back from another great stay at the Avalon. James and his team at the are brilliant! Coming back to a friendly atmosphere, hot power shower and a comfy bed after a long day on the slopes really does make all the difference, oh and chilling out in front of the log fire with a pint of Bulgarian Lager... More

A great find excellent hosts very family orientated great curry nights and good value overall faultless package. More

As a family who had never been skiing, we were quite nervous, but from the moment we arrived at Avalon until the time we left James, Vanya, Claire and the rest of the staff made us feel completly at home. James is full of advice and tips which made our holiday extra special. After a day sking we recieved a... More

Fully deserves the 5 stars I'm giving it. James is a top bloke and sorted me and my mates out with tips and hints all week. Turned a good holiday into a great holiday. Highly recommended, excellent service, will be returning next season. More