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Regnum Bansko Apart Hotel & Spa

Travelers' Choice award winner
Asanitsa district, Bansko 2770, Bulgaria (Formerly Regnum Crystal Hotel)
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1 room 1 guest
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Regnum Bansko Apart Hotel & Spa
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88 Reviews from our TripAdvisor Community

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Traveler rating
    43
    26
    14
    5
    0
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39
21
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (20)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (41)
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Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel offers excellent settings for SPA holiday, and the staff is well trained and responsive to the wishes of guests. Before I continue with my impressions of the hotel, I will say something about the road to Bansko. From Sofia, it began as a highway that passes in a decent class road. At the fork to Simitli, however, the... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The good part: great outside area - 25m swimming pool, two water-slides, kids pool with warm water. Hotel is relatively clean and rooms are ok decorated and furnished but in no way close to luxurious The not so good part: -Staff is kind of uninterested, sometime almost rude -Breakfast lacks variety , some of the products are cheap and should... More 

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Sofia, Bulgaria
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nothing in the hotel can be rated 5* - neither facilities in the room, service or food. Comparing to Kempinski Bansko, Regnum is not more than 4* hotel. The apartments are decorated standart with very cheap parquet and they call it Executive suite. But they are really spacious and comfortable for families with kids. Bed and pillows was comfortable and... More 

Was this review helpful? Yes 3
Vienna, Austria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were there in the middle of August 2015. Unfortunately hotel does not deserve 5 stars. Reception girls are really helpful and friendly, but service in the restaurant disappointed us: waitress did not know how to speak basic English, she did not clean our table after previous guests, ashtray was full (we are non-smokers) and she took our full of... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
1 review
3 of 5 stars Reviewed 2 weeks ago

We visited the hotel in august 2015. It is easy to get lost here, because of the many blocks and lack of signes. Thevfood is avarage, the room are clean, but is hoularious to have a kitchen in the double room. The location is also in the middle of the nothing. There is a small aquapark, so we had a... More 

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Shropshire
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2015

Visited this hotel with several other families in February 2014. This was my first skiing holiday so I didn't want to pay through the nose for a French resort with a chic name. Bansko is definitely a developing resort, but we had a fab time and there are lots of good restaurants to choose from. The hotel was brilliant. Clean,... More 

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Sofia Region, Bulgaria
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 18, 2015

Bansko is very close to Sofia, so we very often going on ski weekends. This winter we were in hotel regnum, and it was one of the best ski hotels we ever been. Location is good, room are spacious and our had perfect view.Staff are very kind and helpful.Food is perfect, restaurant is awesome.Our warm recommendation!

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Middlesbrough, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 5, 2015 via mobile

Spent a week there on a family ski holiday, luckily got an upgrade to an grand excutive room. Best room we have ever stayed in, separate bedrooms , lounge area with kitchen, bath and shower. Hotel was clean and hotel staff were nice and helpful. Stayed on half board basis and considering this is our fourth time skiing in bulgaria... More 

Was this review helpful? Yes 2
Katerini, Greece
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed March 26, 2015

This is the third time i stayed at this hotel and my third review too!!! As you can understand i am a fan of this Hotel in Bansko!!! Every year it is better and better! The facilities, the staff the managment and the restaurant are awesome! I am very exciting as i had a very nice weekend there! I strongly... More 

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Mazkeret Batya, Israel
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 17, 2015

My 2 friends and I stayed at Regnum for 4 nights, for a weekend ski vacation. the overall stay at the hotel was Ok, the guys at the front desk were very helpful, the room was clean and warm (we had an executive suite) it had 2 separate beds in one room and an open sofa on the living room... More 

Was this review helpful? Yes 1
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