Since I read mixed reviews for this hotel, I will try to summarize my experience. Stayed in this hotel for 2 days, on March 2013. I found out that the hotel works for its second year, which means it is quite new. The good: - Double room was quite cosy, with a lot of a space, having two separate rooms... More

I visited this hotel recently and was surprised I wasn't expecting it to be so nice. I've booked again to go back in a couple months with the wife and kids! Location on the ski slops couldn't be any better.

we had a lovely time there, the rooms were big (we lived in H block, the hotel is very big) and very clean. The breakfast was better that we expected. The hotel was close to everything. The only thing we didnot enjoy was the TV that was only in bulgarian no english channels

Although I read many negative reviews experiences about this hotel, my experience was quite opposite.The rooms are exclusive, wide, warm and clean.Hot water there was at any time, and central heating are not saving.Spa center was not the anything spacial, because I could not feel the privacy because of the many children who jumping in the pool.Fitness part is not... More

Very bad service in this hotel. Troubles with water, even cold water is not available in any time. Rooms in real life does not match their description on the web-sites. Poor kitchen. SPA-center also has problems with hot water. Dressrooms is very small and and even has no space to put clothes of 4 or more guests. Strongly not recomemmended... More

Simply bad! The things we experienced were incredible. Smoke coming out the bathroom from fireplaces on the top floors, Plumbing of the bathrooms failing and the receptionist asking us to wait for one night before it gets fixed.... Still great pricing decent breakfast and a very convenient location.

Very poor breakfast, they were not cleaning the room every day, not at all internet connection, problems with the plumbs, sometimes no water at all. The only good is that it is only 10 minutes to the lift station.

The residence is in a nice location,with parking(free in the street on front),near the lift and town's shops-restaurants. Service is good,small difficulties in communication. Nice breakfast, clean rooms, but few channels on tv. Prices reasonables.