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All 94 Bansko hotels

Vihren Palace Ski & Spa Resort

4.0 of 5 Hotel   |   Str. Pere Toshev 2, Bansko 2700, Bulgaria
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Vihren Palace Ski & Spa Resort
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Ranked #60 of 94 hotels in Bansko
A recent review
3 of 5 stars reviewed 4 weeks ago
Michael B Tel Aviv, Israel
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44 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Greek first
  • Russian first
  • Turkish first
  • Any
English first
Rishon Lezion, Israel
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

This is my second review of Vihren Palace (Previous was several years ago) and I'm really sad to make it a negative one. I wanted to take my wife skiing for the first time, and decided the best intro would be a weekend in Bansko. So I booked the same hotel I had last time, having had a very positive... More

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Sofia, Bulgaria
1 review
2 of 5 stars Reviewed 4 weeks ago

The management of this hotel doesn’t respect its guests allowing extremely loud folk music to be played until midnight at the restaurant, not really caring that this would be disturbing for the majority of guests. The prepaid dinner is very basic. The rooms are equipped with some kitchen facilities, but do not offer any utensils (pots/pans/etc.) to allow the guests... More

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Tel Aviv, Israel
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Placed at a very good location near to the Gondola and Bansko touristic area. The apartment was clean but with relatively old furnishers. Breakfast was O.K but the same every day. The spa is relatively small to Regnum Hotel and the water was to cold. Its only advantage we could find is the location.

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Mevaseret Zion, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2014

The hotel located one block from the gondola. The room is nice clean and comfortable. We were located on the second building that is a little far from pool and reception.Brekfast is o.k. but for a week it stays the same. Spa is nice and clean. Jaccuzi hamam and sauna were very good. We got nice service from all the... More

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Cleveland, Ohio
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 11, 2014

The rooms are newly furnished and spacious. However the hotel is overcrowded. Housekeeping can barely clean all the rooms before check-in. We had a bug problem in our room which caused severe skin lesions and the reception could not change the room because the hotel was full. It is hard to find a sitting place in the lobby. The breakfast... More

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Top Contributor
61 reviews 61 reviews
13 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed January 23, 2014

The hotel is in a good location, close to the gondola station for skiing, and Pirin street for a night out. The apartments are fairly newly furnished and kept clean with regular cleaning staff. Reception were helpful and spoke good English. There is an indoor pool and spa area which is large, the water is warm, and a separate area... More

Was this review helpful? Yes 2
Sofia, Bulgaria
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 27, 2013

For a family vacation this is the worst place in the whole Bansko. Horrible service in the restaurant, poor breakfast, awful pool. My son got 6 different injuries in the pool because of missing tiles on the walls or the floor. Also the dishes are in condition which is definetly not showing 4 star quality. The waiters were always angry... More

Was this review helpful? Yes 5
Newry, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 22, 2013

I must say that I was very happy with my stay in the Vihren Palace. The location was excellent; a stones throw away from the gondola. The staff were ever so helpful and very willing to make our stay as comfortable as possible. The rooms where spotless, cleaned everyday and they where more like an apartment than a hotel room.... More

Was this review helpful? Yes 3
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2013

Thak you for this perfekt vacation !Very helpfull staff and exellent location. Very clean and warm.the staff at the reception can recommend you places where to go to have a dinner,to have fan,to get ski equippment,evreting yuo need. my daughter was having birthday during the stay and the hotel organize a wonderful kids party in the pastry and kids club.... More

Was this review helpful? Yes 1
Ploiesti, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed March 11, 2013

We have been there back in January, it was for the fourth year in a row. Compared to the years before (2010 - 2012) hotel was the same but this time the service was terrible. - We came from Romania by car; outside parking place is no longer free but you have to pay; rate is 200 BGN (approx 100... More

Was this review helpful? Yes 6

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Additional Information about Vihren Palace Ski & Spa Resort

Also Known As:
Vihren Palace Ski Hotel
Vihren Palace Ski Hotel Bansko
Vihren Palace Ski And Spa Resort
Address: Str. Pere Toshev 2, Bansko 2700, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#23 Luxury Hotel in Bansko
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vihren Palace Ski & Spa Resort 4*
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