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Premier Luxury Mountain Resort, Bansko

Travelers' Choice award winner
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11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
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1 room 1 guest
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Premier Luxury Mountain Resort, Bansko
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434 Reviews from our TripAdvisor Community

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Traveler rating
    309
    87
    28
    6
    4
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133
169
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (434)
  • Mar-May only
    (103)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (171)
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Pernik, Bulgaria
1 review
5 of 5 stars Reviewed 3 days ago NEW

The service personnel is very polite and responsive which steeply differentiates the hotel from others in Bansko. The food is very high-quality and variety. I have visited almost all 4-star hotels in the town and this one is significantly better than the other, again stressing on the service level and professionalism of the personnel.

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Skopje, Republic of Macedonia
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was perfect. We had wonderful 4-days stay in this great hotel,enjoyed perfect service in the restaurants, very tasty food, beauty all around. The hotel is very luxurious with very friendly staff. Worth it to visit many times!

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I am Bulgarian living in London. I love my luxury,so when I arrived at the hotel I was extremely pleased. The food was amazing and healthy, my room was facing a beautiful mauntagne view and was very clean and luxury. The staff was so attending and helpful. I can not wait to return to visit again. No faults at all,... More 

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Sprang-Capelle, The Netherlands
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and did their utmost to make our stay as comfortable as possible. We loved the small details like the bowl of fruit, the bed prepared for the night and the update of the weather forecast. The spa was wonderful and the breakfast delicious. The room was very spacious and nicely decorated.

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Veria Greece
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

our stay at the premier spa was great. relaxing enjoyable and overall a very pleasant experience. the staff were very accommodating with all our needs being met. I would highly recommend a relaxing visit.

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort 5*. It is very important for us your overall feedback and we feel proud when we meet the expectations of our guests. We are expecting you with your friends very soon back for another special, unique and unforgettable stay in Bansko even summer or winter period. Kindly Regards. More 

Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 1 week ago NEW

It is not the first time we stay in the hotel and I would like to mention that I do love the consistent fantastic service they office. The hotel is very clean and it offers everything you need for a relaxing stay in the mountains.

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you once more time for your preference to stay with us at Premier Luxury Mountain Resort 5*. We are very glad when our repeaters feedback it is in the same and high level of it. That's meaning for us that we keep our standards, we daily give notice and we follow it as much we can. I... More 

Thessaloniki, Greece
1 review
4 of 5 stars Reviewed 1 week ago NEW

Everything was fine ( room , location , service , food quality ) The only things : the debit of the 330 ml water in meal with 2,50 e !!! & the not good cleaness in outdoor jacuzzi as has a lot of people in weekend

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain 5* Resort. We are so happy that we have met your expectations and we contribute with positive ways to make your stay so special and unique. Your comment is always very welcome. About jacuzzi, I would like to inform you that daily we clean it minimum two times, but some of... More 

Sofia, Bulgaria
1 review
4 of 5 stars Reviewed 1 week ago

Everything was perfect. The staff on the reception and in the restaurant were really kind and nade their best for us to enjoy our stay at the hotel. The only thing I didn't particularly like was that the outside pool was too cold and the cleaning service in the room didn't correspnd to a 5 star hotel.

Review collected in partnership with this hotel

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain Resort 5*. We feel so happy when we know that our guests leaving satisfied and with sense of pleasure. Your feedback it is very important to us and we take it seriously from the time that been posted. We are looking forward to meet you again and we highly recommend you... More 

Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 1 week ago

We had very pleasant stay at the hotel. The room was spacy and nice, with a very beautiful view to the mounteen. The food was excellent. The staf was nice and always ready to help. Usually I do not enter swimingpools, but in the hotel it was clean and cosy. Nice SPA.

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for posting the comment after your stay at Premier Luxury Mountain 5* Resort. We would like to see you again very soon and to have a pleasant and unforgettable stay as you had. Kindly Regards. More 

Varna, Bulgaria
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is quite good, but lobby bar and restaurant are overpriced. Yes, it is a 5 star hotel, but it is still located in Bulgaria and 20 lv. for pizza and 5 lv. for coffee is just a but over the top. Staff were friendly and I liked all the information sheets in the room. Hotel surroundings are currently... More 

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain 5* Resort. We highly appreciated your overall feedback. Unfortunately this period All Bansko is under construction by municipality where they want to upgrade the area and to be ready for the winter season. I am personally glad that you refer the prices only and not the quality by meaning that we... More 

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