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Premier Luxury Mountain Resort, Bansko

Travelers' Choice award winner
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11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
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1 room 1 adult
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Premier Luxury Mountain Resort, Bansko
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532 Reviews from our TripAdvisor Community

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Harlow, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the bright side - once u get used to the culture the staff were friendly and accommodating.. for me thats where it ends... Look alright - its OK - but i didn't feel it is worth of a 5 star... They use an air freshener in the hall ways that is so strong - its like the 'shake and... More 

Helpful?
Thank Lord_Dawson
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

As mentioned by other reviewers the stuff are wonderful and eager to assist you. I booked 3 rooms, however none of them look like as the pictures on TripAdviser. The furnitures are worn down, and specially the mini bar was working very loud. However, they have a free shuttle to gondola. And my family loved the spa. They also offer... More 

Helpful?
Thank UgurYal
Istanbul, Turkey
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

A very nice hotel with extremely helpful staff. The rooms were very comfortable and the pool a perfect way to relax after a day of skiing. The free shuttle to the gondola station made things easy. Thank you for a lovely stay.

Review collected in partnership with this hotel

Helpful?
Thank Michael H
Plovdiv, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Breakfast: excellent food, terrible coffee. Rooms: comfortable beds, hot water is unstable, the showers are made for lilliputians, bathroom was almost clean... It's extremely hot in the whole building. Almost impossible to walk with clothes. Overall value for the money is low.

Review collected in partnership with this hotel

Helpful?
1 Thank tro6o
Agva, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

We would like to thanks for all staff very kind and helpfull.The room is very clean very good servıs breakfast is excellent we are looking forwards to coming back to.thanks again for all Youness &Gonul

Review collected in partnership with this hotel

Helpful?
Thank barradiy
Sofia, Bulgaria
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Premier offers a truly 5 star service in the best winter resort in Bulgaria - Bansko. Staff is extremely friendly and concerned about your good experience at Premier. There is shuttle bus from the hotel to the gondola lift, which moves continuously. Rooms are designer furnished with a balcony and air conditioning. Extremely warm throughout the hotel. Spa is well... More 

Helpful?
Thank Silvia Y
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Silvia, Thank you for visited Premier Luxury Mountain 5* Resort. We are so glad that we offer you real ***** services and luxury treatments. Those details make the difference and we are happy that your stay was so special, unique and amazing. Next time if you are Meat Lover one is the place - Butcher Modern Cuisine! See you... More 

Horndean, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel, the family room was perfect and spacious enough for 5 of us. Brilliant service and all the staff were really friendly and helpful. Good spa facilities which we used every day after a days skiing on the mountains. Regular shuttle service into town. We stayed half board and the food was great for all the family.

Review collected in partnership with this hotel

Helpful?
1 Thank Kate H
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Kate, We are so happy that we host you and your family at Premier Luxury Mountain 5* Resort and we offer you unique holidays! Your feedback it is very important for us and always we are seeking guest's feedback in order to become better and better. We are also glad that everything works proper for you and we are... More 

Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We tripped to Bansko for a ski weekend ( me and my son Yair ) . The Premiere Hotel proved to comply with the highest standards of hostility : comfortable , well decorated , clean and well equipped room, excellent spa , excellent food ( breakfast and dinner ) , extremely friendly and helpful staff. Kol Hakavod , stay as... More 

Review collected in partnership with this hotel

Helpful?
Thank Tulik
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Mr. Tulik, Thank you for choosing Premier Luxury Mountain 5* Resort. We feel so proud that you and your son had unique holidays, amazing value for money, supreme location, staff excellent by offering high level standards of services, incredible food in Amvrosia - Butcher Modern Cuisine and Spa treatments the best in town! We are expecting you in summer... More 

Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 2 weeks ago

excellent staff , very well run hotel by the manager,exquisite cuisine(!) Very good quiet lacation with ski -bus service (every 15 minutes). SPA center, pool and saunas sufficient to rest and relax. Very good holiday.

Review collected in partnership with this hotel

Helpful?
Thank jankow4
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain 5* Resort. We feel so proud that your stay was so special and we offer you extremely good holidays! Follow us via Facebook or Twitter or from Official Site and stay tuned for amazing offers and not only! See you soon. Kindly Regards. More 

Nahariya, Israel
1 review
4 of 5 stars Reviewed 2 weeks ago

We stay 7 nights for ski ( my 3 children 13,13,15) and resting ( myself) Hotel is really good and staff is friendly Breakfast was good but you have to pay for coffee, I can't understand it. We stay in a suit. 2 bad rooms and living room. Suit is disappointing. Old design. Not feeling like a suit The spa... More 

Review collected in partnership with this hotel

Helpful?
Thank Shayer I
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain 5* Resort. We are so happy that finally we have met your expectations and beside that you personally find our in-room decoration bit old fashioned. Next time, I highly you recommend to stay into Premier Luxury Category Rooms where we can fullfilled the most demanding guest! About coffee, you have variety... More 

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