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Premier Luxury Mountain Resort, Bansko

Travelers' Choice award winner
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11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
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20% off room rate
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Premier Luxury Mountain Resort, Bansko
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Premier Luxury Mountain Resort, Bansko
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397 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in Hotel Premier in the days before our wedding, together with a number of our wedding guests. We were absolutely delighted by the level of customer service and professionalism by the hotel staff and, above all, by their friendly, considerate and very helpful attitude. The upgrade to the fantastic honeymoon suite, accompanied by champagne and canapes on arrival... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We spent only 3 days some months before, ( i just created this account) in this amazing hotel. The service, the facilities and the staff were incredible. The receptionists were always with a smile, very good with all clients. The cleaning staff also was working so hard. The breakfast was very rich, and really tastefull. The hotel was the best... More 

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athens, greece
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having visited many SLHotels in Europe i could say that Premier Hotel in Bansko is not one of the worst although not at the top. It offers very good quality of service (managers, staff, cleanness) and adequate quality in food and restaurant services. Front desk and reservation department service was exemplary. The problem was the service at the restaurants. At... More 

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Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Clean rooms and good service. Two pools one inside and one outside. Spacious rooms with balcony where you can see the sorounding mountains. Every thing is expensive compare with down town Bansko. A bottle of sparkling water cost the same as complete lunch in the city. Vintertime is probably beter time to visit if you like winter sport. Summer is... More 

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Chester, United Kingdom
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel, with spa and ski facilities, with great views of the mountains. The small pool wasn't as busy as I expected for the size of the hotel on the second day of the stay, but in the late afternoon it gets busier. The repetitive loud dance club music by the pool was very annoying though, if you want to... More 

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Pleven, Bulgaria
1 review
5 of 5 stars Reviewed 1 week ago

Amazing hotel! The room was clean, comfortable and nice, with a beautiful view! The staff was extremely kind, friendly and helpful, and the service is great. I had the most elaxing and interesting time!

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you very much for posting your feedback after your stay within Premier Luxury Mountain 5* Resort. This is the best advertising for us. Thank you once more time. We are so happy that our Service, Facilities, Room, Location, View, Food, Cleanliness, Care, Treatment, Spa and ALL of us we gave you so important pleasure and Then, a... More 

Sofia, Bulgaria
1 review
4 of 5 stars Reviewed 1 week ago

Let me congratulate you for the easy and elegant service, especially the reception and the restaurant. The staff was very helpful, unimposing, solution-finding and always kind. I hope they sustain that level. My only recommendation is to housekeeping - I stayed for two nights and didn't notice any housekeeping interference whatsoever - no towel change or trash taken out. For... More 

Review collected in partnership with this hotel

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you to take the time posting your review. Your opinion is count and it is very important for us. We are so glad that your stay within Premier Luxury Mountain 5* Resort was so unique and unforgettable for you. We are looking forward to see you back very soon. Yours, More 

Veles, Macedonia
1 review
5 of 5 stars Reviewed 1 week ago

Luxurius hotel ... Enjoyment and relaxation ... pleasant and friendly staff ... excellent meals ... nice and clean rooms ... excellent Spa facilites ... everything needed for a good holiday ... I would recommend it to all my friends

Review collected in partnership with this hotel

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain 5* Resort. We are very happy that we've earn your best impressions through our professionalism, facilities, location and breathtaking view, cleanliness, value for money, service, sleep, food and beverage, spa facilities including the two pools. You are very welcome You and Your Friends to feel Premier like your home. Seeing you... More 

Plovdiv Province, Bulgaria
1 review
5 of 5 stars Reviewed 2 weeks ago

It was our first, but I'm sure it won't be last visit in this hotel. The room we stay was exellent-wide and clean with great mountain view. The restaurant, mmmmm THE RESTAURANT was amazing with tasty kitchen and perfect service. Thanks to all hotel staff for beatifull weekend we have.

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, We would like to Thank you for your special feedback where you post, and for visited Premier Luxury Mountain 5* Resort for that weekend. We feel so glad and happy when our guests feel so special, unique and we managed to make their vacations so ideal and brilliant in relation with the 'value of money'. We hope to... More 

Kumanovo, Republic of Macedonia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay with my family in Premier during summer. The hotel is great outdoor pool great with excelent service. Amvrosia restaurant and the Nectar bar excellent experiance and service. Over all I highly recommend this hotel for summer and winter stay. Just to say Thank you to all personnel of the hotel keep doing great job.

Review collected in partnership with this hotel

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain 5* Resort during your summer vacations. We are very glad that we made unforgettable and so special the relaxing period of you. It is highly appreciated your comment and how you presented our facilities, the services and our passion to make our guests happy and members into big Premier Family. We... More 

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