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Premier Luxury Mountain Resort, Bansko

Travelers' Choice award winner
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11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
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Premier Luxury Mountain Resort, Bansko
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Premier Luxury Mountain Resort, Bansko
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358 reviews from our community

Traveler rating
    254
    72
    23
    6
    3
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107
141
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (93)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (171)
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1 review
4 of 5 stars Reviewed yesterday NEW

It is a very nice hotel and management. Very helpful and smiley personnel..It is a cosy, small but luxury hotel with nice decoration. The food also was really tasty. We were a young couple and loved our stay in this hotel.. Highly recommended.

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain 5*Resort. We are so glad that your stay with us was unique, special and amazing. Thank you for your consideration to post your feedback, it is very important for us. Next time ask about our excursions, it's deserve it to try the Bulgarian places around on Bansko. We hope to host... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything was nice. The staff is very friendly always there for u. I suggest it for everybody. Nice value for money. I think we will visited again in near future. The only negative is the that the bacon in the breakfast was very roasted like a crisp and we didn't liked it.

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort. We highly appreciated your comment, where we count on that and we are looking always to improve our stuff. We are so glad that we met your expectations and your stay was so very very good. We hope to see you soon in the near future! Warm Regards, More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a family skiing holiday a few weeks ago and we were not disappointed. The level of customer service was excellent, the first day we arrived we arrived early hours and the staff had already prepared us meals even at that time of the morning.Throughout the stay they continued to always make you feel welcome and do... More 

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort 5*. Your overall feedback it is very impotant for us and thank you for your time to post it. We are so glad that your stay with us was unique, special and you felt like your home. This is our philosophy, to treat and to give this kind of sense... More 

1 review
5 of 5 stars Reviewed 1 week ago

A wonderfull hotel, very nice view of the mountains, very quiet and clean.As the room was at the top, under the roof, there was a roof-window and you could see the sky and the stars while laying on the bed.Very big room, wonderful bed and bathroom.Very friendly staff.Excellent spa.As we had chosen an Easter package for 4 days, the price... More 

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Luxury Mountain Resort Hotel in Bansko. We strongly appreciated your overall comment during your stay with us,and, please next time ask for Premier Collection category for your stay. We are so happy that we made your stay over so special and unique & you celebrate Easter with the traditional way in Bansko. We... More 

Thessaloniki, Greece
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our 1st time visiting Bulgaria and of course Bansko. Both the city and the hotel were a VERY NICE SURPTISE. Bansko is in general nice and well organized. Concerning the hotel, I think that we did the right choice. It’s a relatively new building with spacious suites, very clean, superior service and lovely personnel. Trying to find something... More 

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort Hotel. We are so happy that we met your expectations and we made your first time in Bansko and within us unforgettable experience. We highly recommend you next time to try our Executive Suites or Premier Collection category. Your feedback it is very important for us & Thank you for... More 

Edinburgh
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with friends for a week skiing in February/March. The hotel is very nice inside and maintained to a good standard. It seems pretty new but has a strange layout making it easy to get lost until you get your bearings! Our first room was quite noisy but the staff were happy to move us after our first... More 

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Manager, Thank you for choosing Premier Luxury Mountain 5* Resort. We are so happy that you had an enjoyable and special stay with all the comforts. Your opinion it is count for us and thank you for your consideration. About the Hotel Layout, I can say that it is pioneer and not strange as a Boutique Hotel style, and... More 

Bedford, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

You would be hard pressed to find a better venue in Bansko. Wonderful staff & all speak English very well, Superb Food, Relaxing Spa, Great Ski shop, courtesy bus to the slopes. Can't wait to return !

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for visited Premier Mountain Luxury Resort. We are so glad that your stay was special and unique with us. Your feedback it is very important for all Premier Team and we are happy that we met your expectations. Can't wait to see you again and to have one more enjoyable stay in Bansko. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here during February half term with 2 children aged 10 and 12 who were on a ski-ing holiday for the first time. The hotel was excellent, lovely clean and spacious rooms with good views. The food in the buffet restaurant was very good quality and the staff attentive and friendly. It was around a 10-15 minute walk to the... More 

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort. We are so glad that we met your expectations & we made your stay special & unforgettable. We highly appreciated your overall feedback. We are looking forward to see you back soon and to try more Bulgarian Wines,where are really in very good quality & price. Warm Regards., More 

Arcola, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

Good location, great view, but most of all outstanding service.The hotel is very elegant , breakfast is spectacular. I spent 10 days with my husband and was amazing. Excellent facilities and full accommodation for all type of activities, even VIP pass for ski gondola. Employees are very friendly and kind , service is highly professional and offer great atmosphere for... More 

Was this review helpful? Yes
Geri G, Rooms Division Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Iskra M, Thank you so much for choosing the Premier Luxury Mountain Resort for your extended holiday with your husband and for taking the time to post your review. We are truly thankful for your positive feedback of the hotel in general, the staff, services and all the details that made your stay so special. We were glad to... More 

Thessaloniki, Greece
1 review
5 of 5 stars Reviewed 3 weeks ago

clean rooms, good breakfast & dinner, excellent spa facilities, personnel speaks english, comfortable bed. Best choise for Greeks due to the fact that the Hotel Manager is Greek and knows very well the Greek mentality.

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir, Thank you very much for visited Premier Luxury Mountain Resort for your holidays. We are so glad that we met your expectations and you felt the Luxury Services in each of our Outlets. Highly advised you next time to join our Premier Family & Be member in our Loyalty Club. We appreciated your opinion where is important for... More 

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