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Premier Luxury Mountain Resort, Bansko

5.0 of 5 11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
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Premier Luxury Mountain Resort, Bansko
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Premier Luxury Mountain Resort, Bansko
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297 reviews from our community

Traveler rating
    207
    59
    23
    5
    3
See reviews for
81
125
4
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scarborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a week half board and was pleasantly surprised by the standard of this hotel. Good service and food. Try the A la Carte Restaurent. Drinks were quite expensive. Spa area was pleasant and well run. Bansko does not hold much charm as a village. It delivers a budget ski holiday destination for families. Ski runs will suit... More 

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Buckingham, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel end of Dec to beginning of Jan for a skiing holiday. The accommodation was great, we stayed in a two bed and two bathroom apartment which was neatly decorated, super clean and excellently serviced every day. The Amvrosia restaurant was excellent and the highlight of our stay. We were there for the New Years Eve... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We just got back from a skiing holiday. Very nice Hotel but the food was cold every day and some times we thought the food was leftovers from the previous day. We did complain to the F&B manger he did give us free food but it wasrestaurant not about getting free food. Also if you are half board you only... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We booked a suite for three adults and were very disappointed to find that we were allocated a double bed and a sofa bed in a very small suite which meant there was no room to move around, no cupboard space and two unrelated adults had to share a double. In order to change rooms we had to upgrade at... More 

Was this review helpful? Yes 1
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Madame, Probably we didn't meet your expectations upon arrival and about comfort of the room that you initially booked. You request to change room was honored and we have given you an excellent to upgrade you in two-bedroom apartment, where is a lot of more comfortable for your family to stay. As you know, no Restaurant in a 5*Hotel... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The accommodation was fantastic and we were greeted with food in our room as it was too late for dinner. Breakfast was great and had a huge selection, dinner was a bit average. The spa was nice other than was ruined slightly with many children under 12 jumping in the pool, running around in and out of my the sauna/steam... More 

Was this review helpful? Yes 1
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir / Madame, Thank you very much for choosing Premier Luxury Mountain Resort for your holidays. We are very glad that you had excellent moments with us & you feel Luxury Services during your stay. We are looking forward to see you again soon for unique & special treatment. More 

Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We come back yesterday from Bansko after 5 nights in this hotel.Everything was great minus at the time of leaving were the reception lady forget to give us the passports and we drive 50 km and come back to the hotel take the documents. We were with a child that could not cross the boarder if i would forget for... More 

Was this review helpful? Yes 2
Geri G, Rooms Division Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Madam, Thank you for staying at the Premier Luxury Mountain resort and for taking the time to write this review. We are pleased that you enjoyed your stay and we also appreciate the constructive comment about the Reception, we would like to assure you that we always strive to provide excellent service to our valued guests. We hope that... More 

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at the SLH Premier Luxury Mountain Resort from December 24th to the 27th. We enjoyed our Junior Suite with a view of the mountain and were extremely impressed by the attentive staff at the Front Desk (especially Gerry? who spoke English very well), the service team in their two restaurants and Hotel Manager, Takis Drettakis,... More 

Was this review helpful? Yes 1
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you very much for taking the time to write this review. Without a doubt, we are happy to receive positive comments. We were pleased to learn that you liked the service and the FB Outlets of the hotel and rooms and our Wellness Center. We have also noted your valuable comments, and I want to assure you... More 

Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights in the hotel, and overall enjoyed it. As we were not there for ski but rather for a short relaxing getaway, we have used nearly all the facilities that it offers. The hotel is a member of a "Small luxury hotels" so they do their best to correspond. The service, interior, convinience - seems to be... More 

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Geri G, Rooms Division Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Madam, Thank you for staying at Premier Luxury Mountain, we are very glad that you enjoyed your time here. We appreciate the great comments about the hotel interior, the room, restaurant and service and we would like to also thank you for your constructive comments on Victoria Spa, part of the awarded Victoria Chain of Spas. We hope that... More 

Thessaloniki, Greece
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was excellent......staff was really polite, both the cleaning ladies and the staff at the reastaurants.....buffet really extensive and delicious as always.......been there 4 times and I still haven't found something to complain about...

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PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you so much for your feedback. We are glad that make your stay unforgettable for one more time. It is important for us that we keep our standards in a high level and we "build" strong relationships with our guests. We hope seeing you 5th time soon. Happy New Year to you & your family. More 

Athens, Greece
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel was excellent. The room was clean and had all the necessary items needed even hangers for all persons something very rare because nobody pays attention to such details as where you will hang your coat etc. The location was very close by car but not walking distance to shops and ski lifts.

Was this review helpful? Yes
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Sir/Madame, Thank you so much for choosing the Premier Luxury Mountain Resort. We feel so happy that once more time our guests feel proud, very special and had enjoyable and unmemorable vacation with us. We are looking forward to meet you again in Summer. There are a lot attractions and this year we are going to prepare a lot... More 

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Additional Information about Premier Luxury Mountain Resort, Bansko

Address: 11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
Phone Number:
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range (Based on Average Rates): $
Hotel Class:5 star — Premier Luxury Mountain Resort, Bansko 5*
Number of rooms: 111
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Also Known As:
Premier Luxury Mountain Resort, Bansko Hotel Bansko
Hotel Style:
#2 Luxury Hotel in Bansko
#2 Romantic Hotel in Bansko
#3 Spa Hotel in Bansko
#5 Family Hotel in Bansko

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