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Hotel Alex

3.0 of 5 87, Stefan Karadja St., Bansko 2770, Bulgaria
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Hotel Alex
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Hotel Alex
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22 reviews from our community

Traveler rating
    11
    6
    4
    1
    0
See reviews for
6
6
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (4)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (12)
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Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 3 days ago NEW

I'm pretty happy with everything the hotel could offer. I would totally visit it again. I was on a vacation for a few days with a couple of colleagues. I don't think I can say anything bad. It's not that far from the center of the city.

Review collected in partnership with this hotel

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Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 1 week ago

Very nice, warm comfortable and cosy hotel with spacious apparts/studios. Nice surprise since for a very good price you get just enormous studio with big modern rooms , a completely equipped kitchen with dinning place, big refrigerator and any other assets you might need, with terrace and a view to the gorgeous mountain, with nice new modern furniture. I liked... More 

Review collected in partnership with this hotel

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Julia P, Owner at Hotel Alex, responded to this review

Dear Valued Guest, Thank you very much indeed for your positive comments!​ It is a pleasure for the entire Hotel Team to see that you have enjoyed your stay with us! This is our greatest reward to hear that we have succeeded in creating a spaces were our gusts feel relaxed and special! Also, your feedback will be a great... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is good , clean and confortable. The heat in the rooms work well for that spacious room. The kitchen appliances are not the same in every room (in my, some of them missing) and the wi-fi is the poorest ever...( wi-fi is available only in the seating area near the reception and some on the first floor. The... More 

Was this review helpful? Yes 1
Julia P, Owner at Hotel Alex, responded to this review

Dear Bishipdon, Thank you for taking the time to share your experiences with others about your t stay at our hotel. We are delighted to hear that you found our apartment to be''spacious & clean " and our staff pleasant and polite. However, at the same it was a shame to find out that you were not pleased with some... More 

Stara Zagora, Bulgaria
1 review
5 of 5 stars Reviewed April 1, 2014

This is a very beautiful and comfortable hotel in the Bulgaria for those on business and leisure trip. Comfortable all you need rooms,wonderful breakfast with a wide variety of food and drinks, very pleasant staff and beautiful location. Quiet and remarkable environment, The view of mountains and night sky just cannot forget it. Will be back next year again. Excellent.

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Julia P, Owner at Hotel Alex, responded to this review

Dear Valued Guest, Thank you so very much for the positive words and comments for your stay with us! We do try our best to make the stay of each guest as pleasant and comfortable as possible ! I would like to take this opportunity to invite you again to visit us so you can enjoy the newly refurbished tavern... More 

Rakitovo, Bulgaria
1 review
5 of 5 stars Reviewed March 31, 2014

I Stayed in Alex Hotel with my friends on March 2014.I like the rooms and everything in this lovely place.Staff was very friendly and nice ,and also they speak english very good.But the best part of the hotel was restaurant,the food was excellent-compliments to the cook and other staffs in the kitchen.Overall very good hotel worth every cent we paid

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Julia P, Owner at Hotel Alex, responded to this review

Dear Guest, Thank you so much for your recent review! We highly appreciate your thoughtful feedback while being glad to see that you have enjoyed the facilities and services of the hotel! We are looking forward to have the opportunity to able to welcome you once again at Hotel Alex Bansko! Kind Regards Julia Pavlevska More 

Prishtina
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 19, 2014

I stayed in Alex Hotel with my family and friends on January 2014. Rooms are spacious with equipped kitchenette. Honestly never saw such a big studio? Heating was working nonstop so complaints from other earlier reviews were eliminated. I noticed that hotel was newly refurbished with new furniture. Staff was very friendly and english speaking. Maybe best part of the... More 

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Julia P, Owner at Hotel Alex, responded to this review

Dear Valued Guest, Kindly accept my sincere thanks to the kind words of your appreciation. We strive daily to ensure the best service and quality​for all of our guests​. Reading that you have enjoyed ​your stay gives us great pleasure , and provides valuable information indeed for other travelers when choosing accommodation in Bansko. With great pleasure I will communicate​... More 

Thessaloniki, Greece
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 27, 2013

It is a cozy hotel with great hospitality. The manager of the hotel is a fluent speaker of English and very helpful as well. The first day we had a problem with the toilet but the staff fixed it at once.

Was this review helpful? Yes
Julia P, Owner at Hotel Alex, responded to this review

Dear Debbie , Thank you so much for such a positive review! We highly appreciate your thoughtful feedback while being so glad to see that you have enjoyed your stay at Hotel Alex Bansko. We all look forward to welcoming you back in the future! Once again except our sincere thanks for taking the time to write a review for... More 

Varna, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

Very nice family hotel with great location!!!I was there with my family and we spent wonderful time. The staff was very friendly and organazed, the food was very good, and the rooms was very clean and confortable with nice view.

Was this review helpful? Yes 1
Julia P, Owner at Hotel Alex, responded to this review

Dear Guest , We are touched by your enthusiastic review! We are humbled by your comments about our hotel and our attentive team! We consider our entire staff as our greatest asset and their dedication towards extending a highly personalized and professional service is what makes an experience at Hotel Alex Bansko a special one. We look forward to having... More 

Steinheim, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

The hotel make you feel really cozy,offering you luxurious rooms,warm atmosphere and excellent service.All the time we felt really special.Therefore that will be our hotel for next ski vacation as well.

Was this review helpful? Yes 1
Julia P, Owner at Hotel Alex, responded to this review

Dear Guest, please accept our warmest thanks for your kind and enthusiastic words considering your visit at Hotel Alex Bansko! It is a true reward for the whole team to hear that you have felt the spirit of our hospitality and we have succeeded in making your stay feel special! We are looking fort to see you again! Best Regards... More 

Bansko, Bulgaria
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 23, 2013

The hotel is very nice place.I enjoy my holiday there with my friends. The rooms are always clean with a beautiful view and the staff is very friendly . The food in the hotel is delicious always fresh and everything else is great ! The beds in the rooms are very comfortable as well.

Was this review helpful? Yes 7
Julia P, Owner at Hotel Alex, responded to this review

Dear Guest, please accept our warmest thanks for your kind and enthusiastic words considering your visit at Hotel Alex Bansko! It is a true reward for the whole team to hear that you have felt the spirit of our hospitality and we have succeeded in making your stay feel special! We are looking fort to see you again! Best Regards... More 

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Additional Information about Hotel Alex

Address: 87, Stefan Karadja St., Bansko 2770, Bulgaria
Location: Bulgaria > Blagoevgrad Province > Bansko
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alex 3*
Number of rooms: 17
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Hotel Style:
#5 Best Value Hotel in Bansko
#6 Ski-In / Ski-Out Hotel in Bansko
#12 Spa Hotel in Bansko

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