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BEST WESTERN Presidential Hotel & Suites

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3104 Market Street, NE Cnr of 65B & Market St, Pine Bluff, AR 71601-6811
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1 room 1 adult
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BEST WESTERN Presidential Hotel & Suites
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68 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

FIRST OFF.... I have read the previous reviews on this Hotel and totally disagree with all the negative stuff. Compared to the place across the street (Pine Bluff Inn and Suites) this place is FANTASTIC!! This is the second time I have stayed here, once with old owners and now with the new owners (heard it switched hands) and everything... More 

Helpful?
Thank Feefeethaflee
Branson, Missouri
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very clean which is always a plus. Good shower and shower head which is always a plus for me. Floor in room was very squeaky as you walked across the room. Breakfast was free but really not that good. They ran out of food and cups. Price of room was very fair and Tammy at front desk a... More 

Helpful?
Thank Branson_MissouriDave
Kansas City, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

Incompetent and rude staff, starting with management. We have a pending fraudulent credit card charge investigation and we would not recommend to any travelers. Hampton Inn down the street is a much better choice.

Helpful?
Thank Trishavball
centennial, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

TV did not work and the remote needed batteries. The food was not good, no variety compared to other Best Western's. No one was around the eating area to ask for assistance. The room was quiet and we were able to get a good night sleep. This is a much older motel than other Best Western's.

Review collected in partnership with Best Western

Helpful?
Thank Tyanne D
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed December 26, 2015 via mobile

My fiancé and I were passing through town traveling for Christmas and stayed here. It was nice and clean and quiet. We were some of the only people in the entire hotel. The only complaint I would have is when we arrived the lady at the front desk was on her cellphone and took a few moments before she put... More 

Helpful?
Thank Erica W
Newport News, United States
1 review
3 of 5 stars Reviewed December 21, 2015

I had friends stay at the Holiday Inn Express for the same time frame and saw that they had a much better stay to include the breakfast items and staff. If I had to choose over, I would choose the Holiday Inn Express and I like BestWestern, based on the one in Charlottesville, Virginia.

Review collected in partnership with Best Western

Helpful?
Thank Larry M
Biloxi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 7, 2015

Staff friendly and helpful when booking. Same when arriving and checking out. Rooms were very clean as were all areas of hotel. While eating breakfast @ 6am staff were polishing and cleaning areas of lobby.

Review collected in partnership with Best Western

Helpful?
Thank Barbara C
Clarksville, Arkansas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2015

We got to Pine Bluff at 5 a.m. in the morning. After dropping our son off with his boat captain, we needed to rest. For an extra $20, we were able to get into our room since were so tired. The staff was very nice. The breakfast was good, although we didn't eat much either time. The cable messed up... More 

Helpful?
Thank Kim T
Shell Knob, MO
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 1, 2015

Our suite was very nice, excellent television, great beds, and a fantastic breakfast. First time I'd seen a pancake machine, push the button and the pancake rolled out, hot, nice and brown, delicious. Great people at the desk.

Helpful?
1 Thank Anchor97
Pontiac, United States
1 review
4 of 5 stars Reviewed July 25, 2015

During my stay I kept wandering why I wasn't getting replacement towels, cups, coffee, soap, etc. It caused no reason for me to complain, but I just hope it was not just to be cheap. Also, please please please please do more to make your in-room internet service better. After all these years I thought by now you would have... More 

Review collected in partnership with Best Western

Helpful?
Thank James W
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