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Holiday Inn Express Hotel & Suites Pine Bluff

2.5 of 5
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3620 Camden Road, Pine Bluff, AR 71603
Holiday Inn Express Hotel & Suites Pine Bluff
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Ranked #5 of 16 Hotels in Pine Bluff
A recent review
5 of 5 stars Reviewed May 23, 2015
GenoNorthridge_CA Northridge, CA
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65 Reviews from our TripAdvisor Community

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Traveler rating
    30
    18
    7
    5
    5
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porter, Indiana
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

I stayed here for bus. as our company worked out a deal. Upon checkin at midnight, there was hair all over the bathroom floor. I asked mgt to remedy this the next day. They didn't. Mold all over showr

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear indianajoes2015, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your comments regarding poor cleanliness and maintenance of the bathroom will be certainly looked into. Please accept our sincere apologies... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff were polite, but thats the extent of good things I have to say about this location . My problems with this hotel were that it wasn't as clean as you would expect a HIE to be. HIE is our hotel of choice and this is definitely the lower end of the spectrum for that chain. The beds were... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear MortimerT, Thank you for taking the time to post a review about your stay with us. We are glad that you found staff to be polite and our beds to be comfortable. However, we would like to apologize for failing to meet your standards regarding our room conditions. We also regret the issues you had with our pool. We... More 

common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This is the only brand of hotel I usually stay in. I was impressed upon entering. The front desk area was very neat & clean. The room itself was not as expected. It was very outdated and dirty. The carpet needed vacuuming, cabinets & other features in the room needed cleaning and dusting. The bathroom was horrible. The mat in... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear BbyGyrl, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the bathroom condition. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2015 via mobile

My reservations were under the wrong name with my credit card information. Room was dirty. Water dripping from the door. Water on the air conditioning unit. Bug in the bathroom. Shower would not drain the water. Attempted to speak to manager and was only told he was not here and the staff offered no help or support with the matter.... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear Jew1702, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015

I am a business traveler that averages about a 150 nights a year. I was charged for two nights at this site when I only stayed one. Even my reservation was for only one night and I have a receipt showing I stayed in another town on the night in question. I have had other locations do this on past... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review

Dear kdwvarian, Thank you for taking the time to write a review about your recent stay. I am sorry to hear about your experience. I would love to have the opportunity to regain your faith in our hotel and discuss your concerns in further details. I have sent you a private message in an effort to obtain more information. I... More 

Northridge, CA
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 23, 2015

Picked this place from a TA list while on a drive from Branson to Natchez. The hotel is located on the outskirts of Pine Bluff in the midst of a cluster of restaurants, gas stations, and various minimall businesses. Though rather close to the 530 freeway, the noise was not too bad on the inside. One might get an even... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed May 6, 2015

I love this hotel. We stayed on the second floor. The rooms were really nice and updated. The beds were the most comfortable beds I have ever slept on, didn't want to get up. Breakfast was above average with lots of choices. Overall this was a great stay! Keep up the great work.

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Fayetteville, Arkansas
1 review
5 of 5 stars Reviewed May 3, 2015

The hotel was very nice. The room was clean. The bed was very comfortable. No problems. Kevin was great and very accomodating, committed to excellent customer service. I enjoyed the entire staff very much, as they were very polite. I would stay at this hotel again.

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1 review
5 of 5 stars Reviewed May 3, 2015

This was a great stay for me. I will return again in the future. The rooms were very clean and the staff was very pleasant. Thank you Kevin for a great stay. Great Breakfast. Great location no problems.

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1 review
5 of 5 stars Reviewed May 1, 2015 via mobile

I was thourghly impressed with the manager Kevin and his entire staff. My every need was taken care of. Would highly recommend this property if you are in Pine Bluff Arkansas. The staff and management were knowledgeable about the city and gave very good information about local dining.

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