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Comfort Inn & Suites North Little Rock

Certificate of Excellence
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3915 McCain Park Dr, North Little Rock, AR 72116
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Comfort Inn & Suites North Little Rock
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Ranked #8 of 26 Hotels in North Little Rock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
idarkoma Fort Smith, Arkansas
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60 reviews from our community

Traveler rating
    33
    15
    7
    4
    1
See reviews for
21
9
2
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Smith, Arkansas
Contributor
18 reviews 18 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel with fresh paint and carpet in most areas. The wi-fii has excellent speed, housekeeping staff very nice and do a good job with their cleaning. The morning breakfast is so-so at best. Very close to MCCain mall, but a little difficult to find the entry for the hotel. The indoor swimming pool was a little cool, but not completely... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you liked the recent upgrades. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to... More 

Memphis, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 4, 2015

This hotel is a bit hard to get to but its vary clean I have stayed there a few time. the staff is nice. It's near lots of restaurants and beside the mall. The rooms are now being renovated with new carpet at this time.

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sorry for sending you to a room that was not clean yet, however we were able to give you the upgrade. Thank you for posting pictures! Your feedback is very important to us and we can assure you that we will use... More 

Fort Smith, Arkansas
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2015

First when we arrived I thought this was going to be a bad experience because our room was dirty when we walked into it, but the customer service desk quickly upgraded her regular double bed room to a suite! And boy was that sweet!! The service was impeccable, the rooms were immaculate, the beds were supremely comfortable and the room... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We do take pride in guest service! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to... More 

Warrenville, IL
Top Contributor
147 reviews 147 reviews
58 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed January 19, 2015

We stayed at this Comfort Inn with Choice Rewards points, so for a free night - it was fine. The lobby area was clean and inviting. The pool was okay, but the hot tub drained with some clothes and food at the bottom - gave an overall 'dirty' feeling to the pool area. We had an upper floor room -... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

My parents were put up in this hotel by the Red Cross when their house burned down. The hotel staff was so helpful and accommodating, with a gentleman named David even finding snacks for my diabetic stepfather when they checked in at 5am. The hotel was clean and convenient, it had a fridge and microwave in the room.

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I will pass on the comments to the staff. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We... More 

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 24, 2014

Clean, yes-convenient location,yes. Other positives would be that it has a fridge and microwave. The downside is, there is no elevator to go to their second floor, so be prepared to heft your baggage up the stairs. The night clerk was distracted by her tv show, but the day staff were friendly. The breakfast spread was appetizing,but the coffee was... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

I would like to apologize that your stay was not a excellent one. Also, we do have an elevator at our property, I think you might the hotel confused with another. Kishan Patel Comfort Inn & Suites, NLR GM. 501.801.1904 More 

Lumber Bridge, North Carolina
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel is very new. It was very clean and modern. The beds were very comfortable. The shower and bath were very clean, modern, and there was good water pressure in the shower. The breakfast area was very large. There was a coach area in the lobby where a group could easily sit and chat. The staff was wonderful. There... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for choosing this hotel during your visit to the area. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make... More 

1 review
5 of 5 stars Reviewed August 20, 2014

We had a great stay! The staff was very personable and helpful. Our rooms were clean and very comfortable. Our 5 year old and 7 year old loved the pool. The breakfast was wonderful and well prepared. We had no complaints.

Review collected in partnership with this hotel

Was this review helpful? Yes
kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kishan Patel... More 

Iowa
1 review
5 of 5 stars Reviewed August 17, 2014

As my title said, we were very happy with everything. the staff was very friendly. the room was Outstanding and Very Comfortable. We were so impressed with the hotel that on our return trip back home we stopped and stayed again. I would recommend it to all that are going to stay in the Little Rock Area.

Review collected in partnership with this hotel

Was this review helpful? Yes
kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kishan Patel... More 

Wayne, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

The staff was amazing! Rooms were clean and comfortable...pool and hot tub were great...didn't have enough variety of hot items i feel to call it a hot breakfast...more like continental breakfast with sausage. But overall very nice

Was this review helpful? Yes 1
kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

I am so sorry that you had some problem while you were staying with us. I know that it is the small details that can make or break an experience. I have shared some of these problems with my Staff and we will work to find ways to make sure that these issues don't happen again. Thank you for taking... More 

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