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Comfort Inn & Suites North Little Rock

Certificate of Excellence
2.5 of 5
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3915 McCain Park Dr, North Little Rock, AR 72116
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Comfort Inn & Suites North Little Rock
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Ranked #8 of 26 Hotels in North Little Rock
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Bob H Joplin
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63 reviews from our community

Traveler rating
    35
    15
    7
    5
    1
See reviews for
22
9
2
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (22)
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Joplin
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

From check in through check out everything was very nice. Front desk staff was helpful. Guest room was clean and spacious. Breakfast was nice, not a full breakfast, but just about everything one might need for breakfast.

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Haughton, Louisiana
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 14, 2015

This place was awesome, great staff....very friendly and helpful. My pet peave: pulling up to a hotel and seeing staff outside smoking etc... The staff was always right behind the desk. Greeted you everyt ime you came in or out. The indoor pool was nice, a bit cold though and the jacuzzi was not working. None the less I had... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Ruston, Louisiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 10, 2015

I will start with the positive, the staff was nice and the outside and lobby looks nice and wi fi worked well. The bad is the room smelled bad like body odor, old style ac unit was either freezing or hot. There were nasty stains on the chair and ottoman as well as the comforter. I tried to use the... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding. I will check with the staff and see why there were so many issues. I will make sure the staff cleans up the room for the future guests. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you... More 

Fort Smith, Arkansas
Contributor
20 reviews 20 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 25, 2015

Hotel with fresh paint and carpet in most areas. The wi-fii has excellent speed, housekeeping staff very nice and do a good job with their cleaning. The morning breakfast is so-so at best. Very close to MCCain mall, but a little difficult to find the entry for the hotel. The indoor swimming pool was a little cool, but not completely... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you liked the recent upgrades. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to... More 

Memphis, Tennessee
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2015

This hotel is a bit hard to get to but its vary clean I have stayed there a few time. the staff is nice. It's near lots of restaurants and beside the mall. The rooms are now being renovated with new carpet at this time.

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sorry for sending you to a room that was not clean yet, however we were able to give you the upgrade. Thank you for posting pictures! Your feedback is very important to us and we can assure you that we will use... More 

Fort Smith, Arkansas
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 31, 2015

First when we arrived I thought this was going to be a bad experience because our room was dirty when we walked into it, but the customer service desk quickly upgraded her regular double bed room to a suite! And boy was that sweet!! The service was impeccable, the rooms were immaculate, the beds were supremely comfortable and the room... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We do take pride in guest service! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to... More 

Warrenville, IL
Top Contributor
155 reviews 155 reviews
61 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed January 19, 2015

We stayed at this Comfort Inn with Choice Rewards points, so for a free night - it was fine. The lobby area was clean and inviting. The pool was okay, but the hot tub drained with some clothes and food at the bottom - gave an overall 'dirty' feeling to the pool area. We had an upper floor room -... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

My parents were put up in this hotel by the Red Cross when their house burned down. The hotel staff was so helpful and accommodating, with a gentleman named David even finding snacks for my diabetic stepfather when they checked in at 5am. The hotel was clean and convenient, it had a fridge and microwave in the room.

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I will pass on the comments to the staff. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We... More 

Senior Contributor
32 reviews 32 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 24, 2014

Clean, yes-convenient location,yes. Other positives would be that it has a fridge and microwave. The downside is, there is no elevator to go to their second floor, so be prepared to heft your baggage up the stairs. The night clerk was distracted by her tv show, but the day staff were friendly. The breakfast spread was appetizing,but the coffee was... More 

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kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

I would like to apologize that your stay was not a excellent one. Also, we do have an elevator at our property, I think you might the hotel confused with another. Kishan Patel Comfort Inn & Suites, NLR GM. 501.801.1904 More 

Lumber Bridge, North Carolina
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel is very new. It was very clean and modern. The beds were very comfortable. The shower and bath were very clean, modern, and there was good water pressure in the shower. The breakfast area was very large. There was a coach area in the lobby where a group could easily sit and chat. The staff was wonderful. There... More 

Was this review helpful? Yes
kishan1982, General Manager at Comfort Inn & Suites North Little Rock, responded to this review

Thank you for choosing this hotel during your visit to the area. I am pleased to see that you had wonderful things to say about the hotel, as feedback is the key to our success!! I hope you decide to choose us again in the future and please let me know if there is anything we can do to make... More 

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