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Holiday Inn Express Hotel & Suites North Little Rock

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4306 E. McCain Blvd, North Little Rock, AR 72117
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Holiday Inn Express Hotel & Suites North Little Rock
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Holiday Inn Express Hotel & Suites North Little Rock
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86 Reviews from our TripAdvisor Community

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Traveler rating
    37
    19
    17
    9
    4
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26
12
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (19)
  • Jun-Aug only
    (30)
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    (17)
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    (20)
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Chicago, Illinois
Level Contributor
223 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Working nearby this location put us very close to our customer location. This location is extremely convenient to the expressway. Very clean hotel, staff was more than friendly and very accommodating. One minor issue with the Business Center but the Front Desk was all over it and had a work around in no time. Breakfast was the typical Holiday Inn... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

After 14 hrs of driving this hotel was such a welcome relief! It was crisp, clean, cute, spacious, the staff was helpful, friendly! I cannot say enough nice things about this place, and for $99/night on a holiday weekend it was a steal! Did I mention free wifi, indoor pool, GIANT HOT breakfast, and a large mini fridge with separate... More 

Was this review helpful? Yes
Mandy R, Front Office Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Thank you so much for your kind words! Our staff works very hard to make this a comfortable and friendly place to stay. We know that there are options out there and we just want to be the best that we can be. Therefore, we certainly appreciate to hear that our hard work is paying off. I will pass your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

The hotel was easy to find and convenient to I40. We are rewards members and have stayed at many Holiday Inn Express hotels. The lady who registered us was nice and very friendly. My first impression of the hotel was that it was dated. The beds were soft and comfortable. The tub didn't drain well and the tub was half... More 

Was this review helpful? Yes
Mandy R, Front Office Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Thank you so much for your feedback. Please know that we are constantly working on updating our hotel. While we are an older property we want our guests to still have a fresh impression of our hotel. Some of the recent changes that we have made have been new furnishings. We have recently updated the not so visible areas of... More 

Fort Worth, Texas
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed May 5, 2015

My husband and I have traveled for business for the majority of our lives and we know great service and great care by most hotels. Unfortunately this was a negative experience for us both and we have been reward program members with this hotel for years. Our primary requirements for hotel location are fourfold: excellent electronic connectivity, comfortable beds, great... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear StarrPerry, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the bed condition, air conditioning and the internet service. We... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed April 21, 2015

We drove 8 hours to spend Fri-Sat with our grandkids. This hotel was great! Indoor pool was wonderful for the kids. Not to deep but deep enough so they felt proud about going in the "deep end". Breakfast was bountiful, no problem to eat healthy or enjoy a treat. Hard boiled eggs, cheese i lets, breads, muffins, cereals, and much... More 

Was this review helpful? Yes
Mandy R, Front Office Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Thank you so much for your feedback. I am so happy that we were able to meet your expectations and provide you and your grandkids with a great experience. I will pass your kind words along to our staff. We hope to see you again when you are in the area. More 

Berryville, Arkansas
Level Contributor
283 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed April 16, 2015

Arrived at 9:30 pm and was greeted by cheerful and friendly staff. Tisha checked me in and thanked me for staying here. The room was ok and the heating cooling system was quieter for the type so I had a great night sleep. The pillows are oversize and firm- nice touch. Very handy to downtown business. The breakfast was very... More 

Was this review helpful? Yes
Mandy R, Front Office Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Thank you so much for your feedback. I am so glad that our staff and hotel were able to make your stay pleasant and comfortable. I will certainly pass your kind words along to our staff. Again thank you and we hope to see you again soon. More 

Springdale, Arkansas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 28, 2015

easy to find, arrived early for a wedding and they let us check in. Front desk was not very helpful on Saturday morning. Breakfast was good. Nice room, pillows for bed was bad. There with other family members in another room, their room was hot, tub would not hold water to give children a bath, toilet would not flush right.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear pamela e, Thank you for taking the time to post your comments. It is very pleasing to know that you liked our breakfast. On the other hand, my apologies for the inconvenience you experienced at check-in. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target... More 

El Dorado, Arkansas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 21, 2015

This hotel sits tightly packed on a very busy street near lots of shopping and restaurants. Exterior and interior is well appointed and clean. The staff was pleasant and friendly. This hotel has medium size refrigerators and microwaves in every room which is a nice touch. The bathroom has a huge seven foot long counter that I didnt really take... More 

Was this review helpful? Yes
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear seaweed123, Thank you so much for your review of our hotel! We are glad you chose to stay with us in Little Rock and hope that you will return! We were glad that you were able to get a room before we sold out! It brings us joy to know that our guests are getting the stay that they... More 

Level Contributor
173 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed March 14, 2015

Ok, worst holiday inn express i have stayed at. This property is probably for men only. No comfort here and i questioned the cleanness of my room. Old and outdated as well. Only thing great was the nice breakfast but the price i paid it best be something good from it. $135.00 was over priced!!!! between staying in my car... More 

Was this review helpful? Yes
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, We are deeply and terribly sorry about your stay. We apologize for the inconvenience and the trouble that you had with your room. I promise that we do take our guests comfort and cleanliness seriously and would not want that to happen to any of our guests. We hope that we will be able to make it right... More 

Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed February 17, 2015

This hotel needs a lot of TLC.... Phone didn't work, AC/heat unit makes loud noise, shower dripped all day/night, furniture is mixed matched.... Really needs some attention!!! Would have moved hotels but there are 4 of us on this trip......

Was this review helpful? Yes 1
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, I am so very sorry about your stay with us. I can promise you that this was not in our best wishes for your stay to go how it did. The staff will take your comments in personally and make sure that the problems that you faced were handled. Once again we do apologize for the inconvenience that... More 

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