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Holiday Inn Express Hotel & Suites North Little Rock

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4306 E. McCain Blvd, North Little Rock, AR 72117
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Holiday Inn Express Hotel & Suites North Little Rock
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Holiday Inn Express Hotel & Suites North Little Rock
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83 reviews from our community

Traveler rating
    35
    19
    16
    9
    4
See reviews for
24
12
3
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Top Contributor
108 reviews 108 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I have traveled for business for the majority of our lives and we know great service and great care by most hotels. Unfortunately this was a negative experience for us both and we have been reward program members with this hotel for years. Our primary requirements for hotel location are fourfold: excellent electronic connectivity, comfortable beds, great... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear StarrPerry, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the bed condition, air conditioning and the internet service. We... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 21, 2015

We drove 8 hours to spend Fri-Sat with our grandkids. This hotel was great! Indoor pool was wonderful for the kids. Not to deep but deep enough so they felt proud about going in the "deep end". Breakfast was bountiful, no problem to eat healthy or enjoy a treat. Hard boiled eggs, cheese i lets, breads, muffins, cereals, and much... More 

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Berryville, Arkansas
Top Contributor
272 reviews 272 reviews
24 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 16, 2015

Arrived at 9:30 pm and was greeted by cheerful and friendly staff. Tisha checked me in and thanked me for staying here. The room was ok and the heating cooling system was quieter for the type so I had a great night sleep. The pillows are oversize and firm- nice touch. Very handy to downtown business. The breakfast was very... More 

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Springdale, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 28, 2015

easy to find, arrived early for a wedding and they let us check in. Front desk was not very helpful on Saturday morning. Breakfast was good. Nice room, pillows for bed was bad. There with other family members in another room, their room was hot, tub would not hold water to give children a bath, toilet would not flush right.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear pamela e, Thank you for taking the time to post your comments. It is very pleasing to know that you liked our breakfast. On the other hand, my apologies for the inconvenience you experienced at check-in. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target... More 

El Dorado, Arkansas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 21, 2015

This hotel sits tightly packed on a very busy street near lots of shopping and restaurants. Exterior and interior is well appointed and clean. The staff was pleasant and friendly. This hotel has medium size refrigerators and microwaves in every room which is a nice touch. The bathroom has a huge seven foot long counter that I didnt really take... More 

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Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear seaweed123, Thank you so much for your review of our hotel! We are glad you chose to stay with us in Little Rock and hope that you will return! We were glad that you were able to get a room before we sold out! It brings us joy to know that our guests are getting the stay that they... More 

Top Contributor
151 reviews 151 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed March 14, 2015

Ok, worst holiday inn express i have stayed at. This property is probably for men only. No comfort here and i questioned the cleanness of my room. Old and outdated as well. Only thing great was the nice breakfast but the price i paid it best be something good from it. $135.00 was over priced!!!! between staying in my car... More 

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Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, We are deeply and terribly sorry about your stay. We apologize for the inconvenience and the trouble that you had with your room. I promise that we do take our guests comfort and cleanliness seriously and would not want that to happen to any of our guests. We hope that we will be able to make it right... More 

Top Contributor
59 reviews 59 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 17, 2015

This hotel needs a lot of TLC.... Phone didn't work, AC/heat unit makes loud noise, shower dripped all day/night, furniture is mixed matched.... Really needs some attention!!! Would have moved hotels but there are 4 of us on this trip......

Was this review helpful? Yes 1
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, I am so very sorry about your stay with us. I can promise you that this was not in our best wishes for your stay to go how it did. The staff will take your comments in personally and make sure that the problems that you faced were handled. Once again we do apologize for the inconvenience that... More 

1 review
5 of 5 stars Reviewed January 29, 2015

Great service from the staff ,from the front desk to how my room was cleaned well. Always get great hospitality from all Holiday Inns. Chevelia Beford,Stacy Robertson, Tisha Canbell, Mrs Betty. The hotel was very clean and the breakfast was delicious. They make me feel at home every time I Stay there. Never a bad Stay at Holiday Inn

Was this review helpful? Yes
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, Thank you so very much for your wonderful review of our hotel. We love to know when our guests have enjoyed their stay in every way. It brings us joy to know that everything from breakfast to you being comfortable was up to our standards for your stay. Thank you for your time in giving us a great... More 

Round Rock
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed here last August with our 7 year old granddaughter and my husband's 82 year old father. Our granddaughter especially loved the adjoining suites. Both young and old were happy with the breakfast selections and accommodations. The rooms were clean, odor free and the beds were comfortable. I would definitely stay here again and recommend this to friends.

Was this review helpful? Yes
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us! We're thrilled to read that you had such an enjoyable stay and that you particularly enjoyed the room. Thank you again for your review.. We wish you the best in your future travels! Jeremiah K. Guest Services Manager More 

milwaukee
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

We stopped at this hotel for the night on a road trip from Wisconsin to Texas. We picked it mostly because it had a indoor pool and after 12 hours on the road my son needed some activity. The first room we were given did not have a hair dryer in it and a wet wash cloth was left in... More 

Was this review helpful? Yes
Jeremiah K, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Little Rock, responded to this review

Dear Guest, Thank you so much for taking the time to honestly share your experience with us. We are so sorry for the inconvenience you had in staying with us. It is our primary goal to make sure our guests' stay is above average so we are distraught to hear when it is not. We hope to better assist you... More 

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