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Super 8 Mountain Home

2.0 of 5
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865 Highway 62b East, Mountain Home, AR 72653
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1 room 1 adult
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Super 8 Mountain Home
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71 Reviews from our TripAdvisor Community

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Northern Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Was only looking for basic clean place for 1 night. Room was fine. Bed, hard but ok. Nice to have refrigerator and microwave. No coffeemaker, towels mostly way past white. And tub needs replacement. Smell of smoke from halfway was slightly evident in non smoking room

Helpful?
Thank Scubacats
Jonesboro, Arkansas
1 review
1 of 5 stars Reviewed 3 weeks ago

My husband is disabled and we were put on the 2nd floor where he had to climb stairs and we were also put in a smoking room. We will never stay there again. Guest in room across the hall fighting and slamming the door and using abusive language.

Review collected in partnership with Super 8

Helpful?
Thank helencB4716QU
Sam P, Manager at Super 8 Mountain Home, responded to this review

Dear Helenc We are sorry to inform that our all downstair rooms was occupied so we give you upstair room. Your room was non smoking room. We apologize for your inconvenience. you are our a valued customer so we would like to offer a 2O% discount. on your next stay with us. once again we apologize for you inconvenience. Thank... More 

Travelers are raving about these Mountain Home hotels

Auburn Hills, Michigan, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 29, 2015

I booked 2 rooms with king beds and a recliner. I had read the reviews on line before booking and 1 review stated that the recliner was dirty and needed to be replaced. I felt that surely they would have taken care of that issue but it was still dirty and badly needing to be replaced.

Review collected in partnership with Super 8

Helpful?
Thank Linda B
Sam P, General Manager at Super 8 Mountain Home, responded to this review

Linda B, We recognize your concerns you have written about the recliner and will look into it and do our best to fix the problem. We apologize for any inconvenience this may have caused you and thank you for staying with us. Super 8, Mountain Home, AR More 

Richmond, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 6, 2015

My spouse and I recently traveled from Vermont to South Dakota to Arkansas to the east coast for personal business and to visit family. We stayed in several Super 8 motels as well as other comparably priced motels. This place was VERY disappointing. No one was ever at the counter. We had to use a phone to call the desk... More 

Helpful?
Thank tjwdj2015
Sam P, General Manager at Super 8 Mountain Home, responded to this review

We recognize your concerns and will look into them. We thank you for staying with us. Super 8, Mountain Home, AR More 

Gentry, Arkansas
1 review
1 of 5 stars Reviewed October 30, 2015

I made a reservation for a queen non smoking and when arrived we checked in went up to room (hadn't even gotten luggage out of truck) and before we even got into the room could smell the smoke and upon entering the room it was clearly a smoking room with ash trays. we went back down and asked again for... More 

Helpful?
Thank Krystal R
Sam P, General Manager at Super 8 Mountain Home, responded to this review

Dear Krystal, We got your reservation from Expedia for a King sized smoking room. We checked you in the room and you asked for a non smoking but we didn't have any. So after that you went back to the room and stayed for awhile and after that you decided to check out, but since you used the room and... More 

Fort Smith
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 20, 2015

It was clean, it was quiet. Beyond that, it left a bit to be desired. The gentleman who checked me in was hard to understand between his accent and his mumbling. Although the motel appeared clean, the hall smelled of stale tobacco smoke even though it was a non-smoking floor. Luckily, my room did NOT...it just smelled like overkill air... More 

Helpful?
Thank YFNETM
Sam P, General Manager at Super 8 Mountain Home, responded to this review

We recognize the issues you have brought to our attention and will look into these and do our best to correct anything on our part. We apologize for any inconvenience this may have caused you. Super 8, Mountain Home, AR More 

1 review
1 of 5 stars Reviewed October 17, 2015 via mobile

My wife and I attempted to check in tonight after a 10 hour drive. We had made a reservation the previous day through a reservation agent. When we walked into the office, nobody was at the front counter, but there was a sign with instructions to call 311 on the wall phone. I rid so and was answered with a... More 

Helpful?
Thank Ted T
Sam P, General Manager at Super 8 Mountain Home, responded to this review

Dear Ted, Because it was a late hour when you came in the Front Desk has ran the audit and because of the date change he was unable to find your reservation and you didn't have the confirmation number so he wasn't able to help you there. Since you went through expedia, they charged you for your room, so please... More 

USA
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 27, 2015 via mobile

Not enough Right to spend time poking review out on my phone to mention, so gave a 2 rating instead of 1. Faced with bill on check-in that was higher than agreement booked directly through parent, Wyndham. To their credit, they gave us the agreed-to charge in the morning. Smokey place that got into our smoke-free room. Dirty dried towel... More 

Helpful?
Thank GeoHI
Sam P, General Manager at Super 8 Mountain Home, responded to this review

Thank you for choosing Super 8 of Mtn Home, AR. We thank you for bringing these issues to light. We are sorry for any inconvenience this may have caused you. We would have been happy to move you to a different room if you were unhappy with the one that that front desk assigned if you would told us. We... More 

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