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Holiday Inn Express Hotel & Suites - Mountain Home

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1005 Coley Dr., Mountain Home, AR 72654
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Holiday Inn Express Hotel & Suites - Mountain Home
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Holiday Inn Express Hotel & Suites - Mountain Home
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70 reviews from our community

Traveler rating
    44
    12
    8
    4
    2
See reviews for
20
18
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ripley, Mississippi
Top Contributor
60 reviews 60 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stopped in at the Hampton Inn that is the sister property to this Holiday Inn. Yes I know, they aren't the same company however, the had the same owner. The guy at the desk of the Hampton Inn, realized they didn't have what we wanted so he called next door to the Holiday Inn and they... More 

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Rochester, Minnesota
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2015

I stayed here from Friday, February 6 to Monday, February 9, 2015 while visiting family. The staff was friendly and efficient. My room was clean, comfortable, and quiet. The entire property is very clean. Breakfast was flavorful with a wide variety of foods. Location is central to the town and is a block off the main highway.

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015

Near world-class White River. Short distance from major roads. Clean indoor pool. Breakfast hot and good selection. Hotel rooms quiet; nice size with desk area and closet space. Staff were very helpful (our first time in the area) for restaurants, local activities.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

We went during a busy weekend and the hotel was booked full. It would have been easy for staff to be annoyed or grumpy but Deb at the front desk was awesome and even went out of her way to help me and my family when we discovered late at night that we had left an important suitcase full of... More 

Was this review helpful? Yes 2
Colorado
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 1, 2014

Haven't stayed here yet but based on the custumer service experience with the "district manager", Shelly, who was at this location today, I would not stay here in the future. We had reservations for tomorrow for 2 nights and had to cancel today with plenty of advance notice due to increment weather conditions predicted tonight. With the icy road conditions,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear tellinit, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

Cabot
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 1, 2014

Arrived late in the evening. Hotel was clean, comfortable, and quiet. Breakfast included biscuits and gravy, eggs, pancakes, hot cinnamon rolls. Also had some fruit, oatmeal, and yogurt to choose from. We didn't try the breakfast but it did look good. Checkout was easy. Employees friendly.

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Youngstown, Ohio
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 30, 2014

Nice clean hotel in Mountain Home with spacious rooms. Excellent breakfast and courteous staff. Opened breakfast early to support local Mountain Home Marathon on a Saturday morning which is outstanding.

Was this review helpful? Yes 1
North Little Rock, Arkansas
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2014

I must say that I am a priority club member and order to stay in ihg hotels. This location has been my hotel to stay while in Mountain Home. I am a federal employee and stay in Mountain Home 3-4 times a year. My only compliant is that this location is not a part of fedrooms. I have to justify... More 

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Brandon, Mississippi
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 3, 2014

We were greeted by friendly, helpful staff. Our room was very nice, spacious and clean with fridge and microwave. There is a nice breakfast with a wide variety of hot foods, pastries, cereals, coffee, juice and fresh fruit. Our only complaint was a fee tacked on to each day for advertising and marketing.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear Barb1121, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. We look forward to welcoming you back to our establishment. Once again thank you... More 

Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 16, 2014

Check in was very fast and our room was very clean, as were the halls and grounds, with rooms well appointed. the beds were very comfortable with plentiful pillows. the only problem we had was our drapes wouldn't close completely - but I had a safety pin so problem solved. Was mentioned to the front desk, who seemed unconcerned. Breakfast... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear 155patriciab, Thank you for taking the time to write us a review. We are so happy to read your check-in went smoothly, and found the room comfortable. On the other hand, we regret that some room amenities, breakfast selection, and level of service you have received did not make for a 100% satisfactory hotel stay. Please accept our apologies... More 

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