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Holiday Inn Express Hotel & Suites - Mountain Home

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1005 Coley Dr., Mountain Home, AR 72654
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Holiday Inn Express Hotel & Suites - Mountain Home
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75 Reviews from our TripAdvisor Community

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Traveler rating
    47
    13
    9
    4
    2
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21
18
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (15)
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Tuscumbia, Alabama
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel and staff very friendly and helpful. Very good location. Room was very clean and pillows were great. Breakfast was so so...but not bad for hotel breakfast. Overall, a good place to stay.

Was this review helpful? Yes
Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights and had a great time on beautiful, nearby Norfork Lake. Our hotel was very clean, the employees were nice with pleasant attitudes, and the breakfast was good, hot and quick with several choices.

Was this review helpful? Yes
Sugar Land, Texas
Level Contributor
11 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Front desk gentleman was very nice. It took a bit to get checked in as the 2 people in front of me had both been given keys to rooms that were already occupied. Our room was spacious but felt a bit dingy and had a musty odor. We cleared that up with some of our lavendar spray. The bed was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear DeDe S, Thank you for taking the time to post your kind review. It is good to know that you found our staff friendly. However, it is truly disheartening that some aspects of our hotel, particularly some of our room amenities and our business center, fell below your expectations. I have taken note of your comments and shared them... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

Staff, room, showers, wifi, pool and food EXCELLENT!!. The hospitality at this hotel is wonderful. Rooms are clean, beds are perfect, showers are great, and the food YUMMY!! Staff was amazing!! Went for a wedding it was the perfect price for a short stay!

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Nashville, Tennessee
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 14, 2015

$35 for the pet fee was a little steep. The breakfast was above average, though not really notable. We were placed in a handicap-pet-smoking room, oddly located at the extreme end of the corridor on the top floor. I'd stay here again, because there's nothing objectionable.

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Ripley, Mississippi
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and I stopped in at the Hampton Inn that is the sister property to this Holiday Inn. Yes I know, they aren't the same company however, the had the same owner. The guy at the desk of the Hampton Inn, realized they didn't have what we wanted so he called next door to the Holiday Inn and they... More 

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Rochester, Minnesota
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

I stayed here from Friday, February 6 to Monday, February 9, 2015 while visiting family. The staff was friendly and efficient. My room was clean, comfortable, and quiet. The entire property is very clean. Breakfast was flavorful with a wide variety of foods. Location is central to the town and is a block off the main highway.

Was this review helpful? Yes 1
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 21, 2015

Near world-class White River. Short distance from major roads. Clean indoor pool. Breakfast hot and good selection. Hotel rooms quiet; nice size with desk area and closet space. Staff were very helpful (our first time in the area) for restaurants, local activities.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

We went during a busy weekend and the hotel was booked full. It would have been easy for staff to be annoyed or grumpy but Deb at the front desk was awesome and even went out of her way to help me and my family when we discovered late at night that we had left an important suitcase full of... More 

Was this review helpful? Yes 2
Colorado
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 1, 2014

Haven't stayed here yet but based on the custumer service experience with the "district manager", Shelly, who was at this location today, I would not stay here in the future. We had reservations for tomorrow for 2 nights and had to cancel today with plenty of advance notice due to increment weather conditions predicted tonight. With the icy road conditions,... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear tellinit, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

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