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Holiday Inn Express Hotel & Suites - Mountain Home

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1005 Coley Dr., Mountain Home, AR 72654
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Holiday Inn Express Hotel & Suites - Mountain Home
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82 Reviews from our TripAdvisor Community

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Rogers, Arkansas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was in a convenient location to everything in Mountain Home and all hotel staff we encountered were friendly and willing to help. We stayed at a busy time during the All Region band clinic and, even with a hotel full of junior high school students, the staff members always had a smile and they were well prepared for the... More 

Helpful?
Thank Lisa E
Rockville, Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We had a nice stay. The staff was pleasant, the room was clean and the linen and terry were fresh. The breakfast was typical Express. If you want a safe branded experience then this is your best bet. The town really lacks and good food and beverage other than the typical chain types.

Helpful?
Thank TKRockville
Lake Havasu City, Arizona
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 15, 2015

My wife and I have stayed at this hotel without a hitch this past summer on three different occasions. Each time, I paid the Military Rate as I am a Retired US Army 22 year VET and also listed with the Veterans ADM and CRSC office as a 70 percent disabled vet (CRSC = Combat Related Service Connected) . On... More 

Helpful?
1 Thank George K
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear George K, Thank you for taking the time to write us a review. We are glad that you have rated our location to be high. On the other hand, we greatly appreciate you taking the time to bring this matter to our attention and apologize for any confusion surrounding this hotel's Military rate policies. Many IHG properties are franchised,... More 

Denver, Colorado
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 1, 2015

I stayed here for a few days during a business trip. The overall impression was one of being a solid deal, with decent service and passable breakfast. The service was good. The room was serviceable and clean. It's probably the best chain hotel in town.

Helpful?
1 Thank Craig D
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear Craig D, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service and cleanliness at the hotel. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Lowell, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 31, 2015

My husband and I wanted a weekend away in the ozarks and we stayed here. The front staff (Carolyn) was very nice and helpful. Our room was very clean, no bugs anywhere (I always check). It was quiet and easy to settle in. In the morning we tried the breakfast and WOW! Again lots of choices, clean and easy to... More 

Helpful?
Thank blondie355
Morrilton, Arkansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2015

Excellent breakfast with plenty of food choices. Friendly staff! Quiet and restful stay! Choice of pillows and comfortable mattress! King size room had microwave and fridge. Will stay there again if in the area!

Helpful?
Thank HonkyRonk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

Very satisfied with the quality of service we received here! The king suite rooms are very large and accommodating for families! Housekeeping was very friendly and helped us move things in and out. The breakfast was amazing! Only downfall is there is no guest laundry or shade for the pool.

Helpful?
1 Thank Joyfultraveler63
Moline, Illinois
2 reviews
1 of 5 stars Reviewed July 17, 2015

Front Desk Staff was extremely rude to me, family and guests. Just one example, my dad just finished paying for 5 rooms for 2 nights. Asked if any rooms available now and he was told "no." After hours of waiting for a room to open and all of us squishing into one room for a bit, the housekeeping staff advised... More 

Helpful?
Thank Sara F
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear Sara D, Thank you for leaving a review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to deliver... More 

Tuscumbia, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

Very nice hotel and staff very friendly and helpful. Very good location. Room was very clean and pillows were great. Breakfast was so so...but not bad for hotel breakfast. Overall, a good place to stay.

Helpful?
Thank Vsandlin
Memphis, Tennessee
1 review
5 of 5 stars Reviewed June 10, 2015

We stayed two nights and had a great time on beautiful, nearby Norfork Lake. Our hotel was very clean, the employees were nice with pleasant attitudes, and the breakfast was good, hot and quick with several choices.

Helpful?
Thank Barbara E
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