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Fiesta Inn Cuautitlan

3.0 of 5 Av. Chalma s/n, Cuautitlan Izcalli 54700, Mexico
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Fiesta Inn Cuautitlan
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Fiesta Inn Cuautitlan
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50 reviews from our community

Traveler rating
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    19
    11
    3
    2
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Detroit, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 14, 2015

Far from downtown, basic suburban hotel with decent restaurant, but not much around it (at least where you'd feel comfortable going). Hotel is relatively clean, but workmanship is poor. I used to frequent for business trips and during one trip, my room did not have hot water for 3 straight days. Despite my frequent requests to fix or to change... More 

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Alfredo G, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr. jbehmer Thank you for having chosen Fiesta Inn Cuautitlán. The reason of our letter is to offer you an apology about the inconvenients during your stay with us. It makes me very sad to know about these situations, especially because our quality and service standards are set to meet guest satisfaction. We are working to make better our... More 

San Luis Potosi, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

In summary, this is a excellent hotel where you can have the enviroment to rest. It is a good place to stay when you have an itinerary to work in Cuautitlán zone. I fully recommend Fiesta Inn Cuautitlán.

Review collected in partnership with this hotel

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Alfredo G, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr Marco A: Thank you for having chosen Fiesta Inn Cuautitlán. We apreciate your coments and recognition to our staff, it´s a pleasure for us giving excellent experience to our guest. We hope to count on your preference and give us the opportunity to serve you again in the near future. Best regards Alfredo G General Manager More 

Laredo, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 31, 2014

Room fees are very high and it is not worth it for the money. Rooms are old, room furniture needs to be replaced. Unfortunately there are not too many options in the area. The hotel is within a commercial area which has some advantage when you need to buy somethings. Their guest programs is a rip off as the points... More 

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Alfredo G, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr. Moreegoo: Thank you for having chosen Fiesta Inn Cuautitlán. The reason of our letter is to offer you an apology about the inconvenients during your stay with us. It makes me very sad to know about these situations, especially because our quality and service standards are set to meet guest satisfaction. We are working to make better our... More 

San Francisco
Contributor
11 reviews 11 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 14, 2014

If you are staying at this hotel it is most likely for business. That said ... it's a very good clean place to stay. Professional staff and all of that. To use the elevator you need to insert your room key card which is a great safety point. And as has been stated ... you are not on an island... More 

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Alfredo G, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr. ZorroAca Thank you very much for taking the time to send us your comment. We highly appreciate it. We look forward to welcoming you back to Fiesta Inn Cuautitlan. Best Regards! Alfredo G General Manager More 

Lawrenceville, GA
Top Contributor
78 reviews 78 reviews
67 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 26, 2014

This hotel has nice rooms, which are soundproof enough to keep out the noise from the busy streets. The restaurant was very good with very nice breakfast buffet. The lobby and swimming pool are pretty and well kept. The fitness center is not very well equipped (no elliptical or recumbent bike). There's lots of shopping within walking distance. There's even... More 

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Alfredo G, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr. youcan2: Thank you for having chosen Fiesta Inn Cuautitlán. We apreciate your coments and recognition to our staff, it´s a pleasure for us giving excellent experience to our guest. We hope to count on your preference and give us the opportunity to serve you again in the near future. Best regards Alfredo G General Manager More 

Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed for three weeks for a business trip. Not a very interesting location, 1.5 hours drive from the city, and not much to do in the area, but very close to my office. Staff made my visit a pleasure. Reception and restaurant folks quickly remembered my name, room number and preferences for food and drink and always worked hard to... More 

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Enrique S, Director General at Fiesta Inn Cuautitlan, responded to this review

Dear Mr ploeb1: Thank you for having chosen Fiesta Inn Cuautitlán. We apreciate your coments and recognition to our staff, it´s a pleasure for us giving excellent experience to our guest. We hope to count on your preference and give us the opportunity to serve you again in the near future. Best regards Alfredo G. General Manager More 

Kuala Lumpur
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 26, 2013

Good staff, slow checkin but was a problem of credit card rather than staff. Clean, quiet rooms with good connectivity to Internet. Breakfast choice adequate with both local and international options. Restaurant service was great and food was well cooked and presented. Well located for my business activity but far out of the city.

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Lynnwood, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

I stayed here for almost two weeks while doing a project. The staff is very friendly and helpful. The food in the restaurant was good, the steak and Mexican buffets are a great value. The one person that stands out is the bartender Mario, a very nice and helpful young man. Iwould recommend this hotel without hesitation you will have... More 

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Merida, Mexico
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 22, 2013

We reserved with maybe a month in advance. Then, due to scheduling conflicts, tried to change the arrival date but were denied the possibility. Staff insisted on canceling our reserve and making a new one with an inferior room and with a higher rate. We decided to maintain the original reservation but informing we would be arriving one day later.... More 

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Parma, Italy
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 16, 2013

I stayed at this hotel while on business for two weeks recently and it served me well. True as pointed out by the comments of the others it is more of a business location than tourist as you are still in the industrial sprawl of Mexico City. Adjacent to the hotel a shopping centre with various restaurants, Sushi Itto I... More 

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Additional Information about Fiesta Inn Cuautitlan

Address: Av. Chalma s/n, Cuautitlan Izcalli 54700, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Cuautitlan Izcalli
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fiesta Inn Cuautitlan 3*
Number of rooms: 128
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Also Known As:
Fiesta Inn Cuautitlan Hotel Mexico City
Fiesta Hotel Cuautitlan

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