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Las Termas de Chillan

Las Termas | Centro Ski Chillan, Chillan, Chile
Las Termas de Chillan
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180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (34)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (37)
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Dallas
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to ski in August. Since the runs at Vail, Colorado had been closed for months, we set our sights further south. Much further south. All the way to Chile. Las Termas de Chillan to be precise. Last minute ski accessory shopping for wayward gloves and hats in Dallas, Texas raised a few eyebrows, but was accomplished by visiting... More 

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Santiago, Chile
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 28, 2015

Overpriced and old together with terrible service makes this Chile's worst hotel! My family and I were treated like dirt by spa staff member PAOLA, who never made an effort to provide us adequate service. THERE ARE NO SHOWER INSTALLATIONS FOR SPA/TERMAS USERS! And what is worse, there is no warm water in the bathrooms, and no electricity flow in... More 

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Bucks
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 22, 2015

A one night stay in a very busy hotel , adequate buffet food but nothing special. Adequate room for one night but would advise not going there during the first two weeks in February. Long way off Ruta 5 if you are travelling South

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Hamburg, Germany
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 31, 2014

High-priced hotel with thermal water spa. However, the thermal waters were cold during the stay as all pools had been refilled recently. The overall service level was also very poor. For a self-described luxury resort you definitely expect much more.

Was this review helpful? Yes 1
Bludenz, Austria
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

This Hotel is very old. Price is much to high for standard which it has. Everything is very old. Not really investments are done the last years. This makes it really oldstyle. It was for sure a Grand Hotel, but in the past.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Great hotel with plenty of indoor and outdoor activities. Great Chilean food, very abundant and excellent variety. Wonderful ski facilities, easy to hire equipment, helpful assistants, closed by pistes and excellent transfer service. Overall customer service needs improvement. Tips are a bit excessive. As it is a family hotel plenty of children around, however parents need to be in control... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 26, 2014

Spa and thermal pools great. Rooms excellent. Service very good except that it would help English speaking guests if more staff had some English. Expensive but worth it and we would all come back with pleasure

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Santiago, Chile
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 15, 2014

Old looked hotel, with bar with poor menu. I ordered salmon carpaccion,,,,,,,,what I received was a lemon soup with slices of salmon floating in it.......... The couches where broken, area was cold...... Very disappointing.

Was this review helpful? Yes 3
Top Contributor
52 reviews 52 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 19, 2014

I went there for a conference and couldn't complain. My room was good, I had nice food and the staff was very nice. The maitre also spoke portuguese -- that was an extra. They also offer some nice classes such as yoga and some walks around the place.

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Paraty, Brazil
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2013

Our 3rd visit and as always the Hotel was Great. Lovely mountain room overlooking the ski slopes. Generally very good food. Our only questionable food was the buffet main course for dinner, which was always just OK ??? The staff, as always, were very helpful and polite. The ski room guys were just excellent. I have not experienced any other... More 

Was this review helpful? Yes 1
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