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All 4 Maumelle hotels

Quality Suites of Maumelle

2.0 of 5 Motel   |   14322 Frontier Drive, Maumelle, AR 72113
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62%
Ranked #4 of 4 hotels in Maumelle
A recent review
  • Overview
  • Reviews (48)
  • Photos (51)
  • Amenities
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  • Room tips (5)
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48 people have reviewed this hotel

Traveler rating
    17
    10
    6
    7
    8
See reviews for
11
12
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Van Buren, Arkansas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Not enough clean towels, did not get maid service, they shut the pool down at 8 pm. Rude staff. Our baseball team was here along with 4 other teams. Horrible experience. They called the police on us for sitting out by the pool talking. We stayed here last year with no problems, but bad, bad service and experience this year.... More

Was this review helpful? Yes 2
Barbie1123, General Manager at Quality Suites of Maumelle, responded to this review

Dear Guest, Please accept our apologies for not meeting your expectations during your stay at our hotel. We must follow all rules and regulations to ensure the safety of all our guests at all times. Perhaps nest year you may reconsider and give Quality Suites another chance. Thank you for your business. More

Zurich, Switzerland
Top Contributor
326 reviews 326 reviews
23 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed June 11, 2014

We had tried to get a room at several hotels in the area without success. Due to a recent tornado that hit the area, construction crews were assisting with repairs and booked many of the local hotels. We headed over to Quality Inn Suites and the receptionist, SJones, reserved our room for three people for under $62. When we entered... More

Was this review helpful? Yes 1
Barbie1123, General Manager at Quality Suites of Maumelle, responded to this review

Thank you for your comments. We are happy that your stay was more than you expected. Our guests are inportant to us and we appreciate your business. Look forward to seeing you again. Sincerely, Quality Suites-Maumelle More

Skiatook, Oklahoma, United States
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 1, 2014

We stopped here on our way through town, tired & cranky from a very long day on the road. At check-in, the staff were so friendly... and one of them wasn't even on the clock. They treated us like long-time customers, eventhough it was our first stay with them. The room was very nice & immaculate! The bed was comfy... More

Was this review helpful? Yes 1
Barbie1123, General Manager at Quality Suites of Maumelle, responded to this review

Dear Guest, Thank you for your comments. We are glad your stay was all that it should be. Look forward to seeing you again. More

Hartford, Arkansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

The pictures they showed must have been a different hotel. My room had stained carpet and sofa. The room and breakfast did not look like the pictures. It was the worse hot breakfast we have ever had in a hotel. I've had better continental breakfast than this hot breakfast. The seating area was about 1/4 the size needed for the... More

Was this review helpful? Yes 1
Barbie1123, General Manager at Quality Suites of Maumelle, responded to this review

Dear Guest, We apologize that your stay was not all that you expected. Your comments are important to us to better serve you. Perhaps you may visit us again. Sincerely, More

MORENO VALLEY
Top Contributor
291 reviews 291 reviews
144 hotel reviews
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed May 12, 2014

Nice size room similar to typical suite at comfort suites. Everything in nice condition, good size flatscreen, microwave and mini fridge. Nice mini fridge with freezer compartment. Area has no 'real' restaurants, but lots of fast food. Despite what website and signs in hallways say, there is NO exercise room, "That was removed during the renovation". Interesting, I thought renovation... More

Was this review helpful? Yes
Barbie1123, General Manager at Quality Suites of Maumelle, responded to this review

Dear Guest, Thank you for your comments. We apologize for your stay not being all that you expected. Your comments are important to us and we will be able to better serve you by correcting the issues you mentioned in some manner. We appreciate your business. Sincerely, General Manager More

Conway, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

I have stayed at this hotel several times while traveling for work and have always had a wonderful experience. Manager Barbie always greets me with a welcoming smile and excellent service which makes being away from home not so bad. Rooms are clean and modern, and I always sleep well while I'm staying here! Close to LR but away from... More

Was this review helpful? Yes 1
Quitman
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

Recently had a death in the family and needed a room overnight. The staff gave a specail benevolence rate and was very courteous. Rooms were spacious and modern with mini fridge and microwave. Bathroom and room were very clean. Beds were very comfy. Great free breakfast of hot and cold choices. Although the hotel was situated near an interstate, we... More

Was this review helpful? Yes 1
Little Rock, Arkansas
1 review
1 of 5 stars Reviewed February 16, 2014 via mobile

The first room we were in, had hair all over the floor and little trash, the tub was filthy and the tables and desk hadnt been dust in I dont know how long. They move us to another room, ITS CLEAN they said, a lil bit better but tub was still filty. Had to go to gas station to get... More

Was this review helpful? Yes
QualityAR613, General Manager at Quality Suites of Maumelle, responded to this review

Dear Ms. Atkinson, Thank you for your comments. However, I apologize for your disappointment in our room. I have discussed this with the housekeeping department and following up with on going training. Your comments are very important to us, You are our valued guest and hope you may consider giving us another try if ever in the area again. Sincerely, More

Siloam Springs, Arkansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 19, 2014

Motel was very clean and staff were very nfriendly. My room had pillow top mattress and large flat screen tv,microwave and fridge (I assume all rooms do also) Free hot breakfast every day all this and still very reasonably priced.

Was this review helpful? Yes 1
QualityAR613, General Manager at Quality Suites of Maumelle, responded to this review

Thank you for your stay and taking the time to complete our survey. Your comments are very important to us. Hoping to see you again soon. Sincerely, More

Nashville, Tennessee, Usa
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 11, 2013

I was put on the smoking floor - NOT GOOD! First, you should be a no-smoking hotel; second, if you do have smoking rooms, you should not put non-smokers on the same floor even if they are non-smoking rooms. You can still smell the stale stench of cigarette smoke. Other than that, the stay was OK.

Was this review helpful? Yes 2
QualityAR613, General Manager at Quality Suites of Maumelle, responded to this review

Thank you for your comments. This is a great tool to help us be a better service to you, our guest. Sincerely, More

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Additional Information about Quality Suites of Maumelle

Address: 14322 Frontier Drive, Maumelle, AR 72113
Phone Number:
Location: United States > Arkansas > Maumelle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Suites of Maumelle 2*
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Also Known As:
Comfort Suites North Little Rock
North Little Rock Comfort Suites

51 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
52

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