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Vista Sol Punta Cana

4.0 of 5
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Av Alemania s/n | El Cortecito, Bavaro, Punta Cana 23000, Dominican Republic
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Vista Sol Punta Cana
Vista Sol Punta Cana
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1,735 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Pros: 1. clean resort and grounds. 2. pretty beach (not private) 3. good in room air conditioning Cons: 1. at the beach or outside the resort you will be hassled to buy things. (including drugs) 2. the bar and snack bar close at midnight. (no food, drinks, or alcohol) 3. the resort goes dead at 11pm (no one around everyone... More 

Helpful?
Thank Jacklyn C
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. We were disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. Regarding to your review we would like to add the following: -Our beach can be used just for Vista Sol guests. -We have a compromise... More 

Indianapolis
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was clean, there was mold in our room, we told hotel management about it, they sent a housekeeper to spray some bleach. We asked to move and that never happened. The grounds are nicely kept, the food is ok. The Mexican Restaurant on site was the best. Ask for Mercedes at the front desk she is Awesome and... More 

Helpful?
3 Thank Kimberly A
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for sharing your comments on Tripadvisor. I have shared your comments with the Heads Housekeeper, Maintenance and Front Desk both of whom join me in apologizing for these oversights. Certainly it`s always possible to switch rooms ( subect to availability obiously). As a company focused on service, we continue working... More 

Moncton, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a great time at Vista Sol during our stay in Jan 2016. We booked a junior suite room 9201 WOW the best room you could have in the entire resort, a 360 view of beachfront paradise, room was large. bar fridge filled daily beer pop rum, and water, bathroom large as well. Beach was amazing water turquoise blue,... More 

Helpful?
3 Thank jeff t
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your pleasant comment. We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations. Your comments will be shared with the staff mentioned. It is very nice to hear that you have a pleasant stay with us. Thank you very much for... More 

Maine
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a good size resort with nice pools, food is just ok, service is good, and rooms need updating. I originally had reservations with the resort next door, The Presidential Suites, but had to stay at the Vista Sol for a couple of nights due to overbooking. I liked the Presidential Suites better.

Helpful?
1 Thank Paul-Maine
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback. Only 20% of our rooms are not renovated but on 2016 it will be done. The resort next door is a 5* hotel while Vista Sol is a standard 4*. Thanks for choosing Vista Sol Punta Cana. Best regards, Antonio. J... More 

Quispamsis, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this was our third stay at the vista sol and it was great, we had a seaview room 1206 and it was a really nice room, every thing worked in the room and we had a great view. the last 2 years we stayed at the jr suites vip right on the beach those are the best rooms on the... More 

Helpful?
5 Thank brent l
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. We sincerely appreciate the time you have taken to send us your feedback and valuable recommendations towards the improvement of our services. We continue to improve every day so we receive gratifying comments like these. We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations. Your... More 

Yonkers, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

To start, this was my first time in the Caribbean and at an all-inclusive resort. My girlfriend and I won free airfare - we were not planning for a vacation but wanted to take advantage of the airfare while not breaking the bank on a hotel. We booked through Hotwire's hotel deals where we were given a description of the... More 

Helpful?
6 Thank Chris M
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to write a review on Tripadvisor. Your feedback is very important for us in order to continue improving our services. Constructive support from our guests is extremely important for us when trying to improve our quality. It is very nice to hear that you have a... More 

Guelph, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The grounds were well kept and beautiful. The rooms were comfortable, our ocean view from the 5000 block was spectacular and the beach was amazing. Things are expected to happen on vacation, not everything can be perfect. Having said that, we had an issue with an overflowing toilet with fecal matter in it. It happens. The difficulty came with the... More 

Helpful?
2 Thank DBM0874
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Sir, Greetings from Vista Sol Punta Cana. We were disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. I have shared your comments with the Heads Housekeeper, Maintenance and Front Desk both of whom join me in apologizing for these oversights. As we... More 

Travelers are raving about these Bavaro hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Nicely located close some local shopping spots. The complex itself is very big and spaciously madeup of different buildings. Lots of green in the open areas. The complex has 3 sweet water swimming pools and a big piece of private beach. If you want to have a sun bed on the beach you have to be quick because before you... More 

Helpful?
1 Thank Chris M
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana We sincerely appreciate the time you have taken to send us your feedback and valuable recommendations towards the improvement of our services. It is only through our client´s comments that we are able to identify the areas where we need to improve and provide the necessary measures as to avoid them from... More 

Mississauga, Canada
1 review
1 of 5 stars Reviewed 1 week ago

the beach was full of seaweed. place wasn't safe to just walk to town. Luckily the The room was survival! they sold us a bottle of wine coast us 25 dollars US that tasted like vinegar. The worse place i ever been,the seafood they serve they eat the meat,and they serve you the shell...

Helpful?
Thank Abel Cidalia C
VistaSol_Hotels, Resident Manger at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. For us,all opinions of our guests are valid and heard, even those lacking objectivity. Regarding to your review please note the following: -Our beach has length of 260m approximately (one of the biggest beach resort at Bávaro - Punta Cana). Our ground forces are daily performing cleaning and maintenance duties of public... More 

Saskatchewan
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family group of 22 had an absolutely wonderful holiday at Vista Sol Dec 23-Jan 6. Check-in was slow but based on our group size and number rooms required an hour and a half wasn't bad. We had issues with the family duplex getting hot water for the first week. Oceanview rooms were the best - our superior rooms were... More 

Helpful?
3 Thank travelbug6107
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your lovely comment. We are working hard in order to improve our service, and your feedback is the best way to do it. We continue to improve every day so we receive gratifying comments like these. We´re happy you enjoyed your stay with us. It`s good to... More 

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