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Barcelo Bavaro Palace Deluxe

#10 of 19 Hotels in Bavaro
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Carretera Bavaro, km. 1, Bavaro, Punta Cana 23301, Dominican Republic
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1 room 1 adult
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Barcelo Bavaro Palace Deluxe
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9,266 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Bavaro Palace Deluxe
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Edmonton, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

I was truly concerned regarding our upcoming 2 week stay at this resort. As soon as we arrived the staff could not do enough to help us accommodate. Our check-in/out was completed within 5 minutes. The concierge staff were especially helpful in assisting us in booking our meals and excursions. The housekeeper, Rosario C, could not do enough for us.... More 

Helpful?
1 Thank TeriSherry
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, We appreciate the time you have taken to write this kind comment about your vacation with us. We are glad that you and your family enjoyed your stay with us and that the excellent service of our personnel together with the services provided in our resort have met your expectations. It is a pleasure for us to know... More 

Killington, Vermont
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

This is a great resort for families. The staff is excellent with children, we traveled with a 9 month old and couldn't have felt more welcome, even when dining at the restaurants. the beach is very safe and calm, with beautiful white sand and it was easy to take the baby in the water. The restaurants were excellent, there was... More 

Helpful?
2 Thank LiquidArt
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, Thank you very much for having chosen Barceló Bávaro Palace Deluxe for your vacation in the Dominican Republic and for taking the time to share this positive feedback about your stay with us. We are glad that we were able to provide you and your family a wonderful stay and that we met your expectations. We are pleased... More 

Durham, North Carolina
1 review
4 of 5 stars Reviewed May 14, 2013

My husband and I just returned home from our week stay at this resort. This was our first time ever visiting Dominican Republic, actually first time ever staying at a resort outside the U.S. And our stay was wonderful!!! We purchased the Club Premium package, and it was worth every cent! Upon our arrival, May 4, we were greeted and... More 

Helpful?
Thank QuetaH
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, We really appreciated your feedback which is received with gratitude since our guests’ opinion in regards to their experience is very important and assistance to us. We are taking good note of your impressions which will be forwarding to all our Food & Beverage executives, so please rest assure that appropriate measures have been taken to avoid similar... More 

Los Angeles, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 14, 2013

I stayed at the Barcelo Bavaro Palace Deluxe from May 8 - May 13 with my boyfriend and another couple and we all had a great time! We are a lively group in our late 20's/early 30's. Here’s a breakdown of how our vacation went. Check-in: A+ No line at check-in when we arrived and only took about five minutes.... More 

Helpful?
3 Thank vallygval
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, Thank you very much for your valued time to share your kind review in TripAdvisor since the opinion of our guests is very important and assistance to us. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we... More 

Miami
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 14, 2013

We just returned from a fabulous week in this hotel. The hotel was running at full capacity but we had plenty of room. The beach is beautiful, and the facilities are gorgeous. We were impressed by the staff, they worked very hard and they are friendly and professional. We upgraded to Club Premium and that helped with the restaurant reservations.... More 

Helpful?
1 Thank LiliamMiami
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, Warm greetings from our Barceló Bávaro Palace Deluxe. Thank you for share your positive review TripAdvisor. It is truly a pleasure for us to learn that you enjoyed your stay at our resort and that you enjoyed our restaurants, our beach and most of our facilities. We are glad of your impression about the friendliness of our staff;... More 

Weston, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

I contacted the management of the hotel Mr Javier Cordero with a special request for my sons and fiancé upcoming visit . They are newly engaged military couple needing a very deserve vacation . Mr Javier Cordero and his staff Miss Arrospide quickly answered my request and ROLLED OUT THE RED CARPET for them . Their kindness has made their... More 

Helpful?
2 Thank margaritacartas
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Madam, We really appreciate your kind comment in TripAdvisor. We are glad that everything was well during the visit of your soon and his girlfriend and that they had a memorable stay with us, this was our intention and we are proud to know that their trip was unforgettable. Thank you very much for your valued time to make... More 

Auburn
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 14, 2013

This was our third time at this Hotel but the first since it has been remodeled. The room they assigned us was the furthest room away from everything. I found this unusual because we had booked way in advance (4 months). We are middle aged couple and I have had knee surgery so we didn't want to walk to far... More 

Helpful?
1 Thank Richard T
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, We apologize for the situations that affected you while vacationing with us. We would like to extend you our most sincere apologies for the lack of customer service perceived from some of our staff members; I can assure you, it was never our intention. We have very clear that our guests’ satisfaction is our top priority and all... More 

Lindsay, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2013

The last night of our stay, I noticed a cockroach running across the ledge that acts as a headboard to the bed, needless to say, i didnt sleep all that night, I left my luggage in the car over night so i could take my laundry one piece at a time out of the bags and shake them outside the... More 

Helpful?
Thank niffergirl
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, Thank you for having chosen Barceló Bávaro Palace Deluxe for your vacation in the Dominican Republic. We regret that we were not able to fulfill your expectations 100% and we would like to apologize for the uncommon situations you may have encountered during your stay. Please be assured that we will give these matters the proper attention to... More 

Rocky Point, NY
1 review
4 of 5 stars Reviewed May 14, 2013

My husband and I along with another couple (no kids!) stayed from May 5th thru May 10th. Everything was absolutely wonderful. The resort was spotless, food was okay (I totally recommend the Hibachi restaurant, Kyoto) -- Buffet is the usual kinds of things, but it was fine for breakfast and lunch. Definitely bring your own insulated cup as they only... More 

Helpful?
Thank Michele A
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace Deluxe in the Trip Advisor. Thank you very much for your valued time to make this review since the opinion of our guests is very important and assistance to us. It is a pleasure to know that our infrastructure... More 

Detroit, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 13, 2013 via mobile

If you want the best service & value go with Club Premium, Ms Rosario is the most kind, gracious, professional ever! May 13 2013... If you want the best service & value go with Club Premium, Ms Rosario is the most kind, gracious, professional ever! May room 4236

Helpful?
Thank Saddened_12
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review

Dear Guest, We really appreciate your positive feedback in regards to your experience during your last vacation with us. It’s a pleasure to know that you enjoyed the benefits of our Club Premium and that the treatment received by Mrs. Rosario from Club premium was of your entire satisfaction. We hope to welcome you soon, once again in our Barceló... More 

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