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Iberostar Dominicana Hotel

| Carretera Arena Gorda, Bavaro, Punta Cana, Dominican Republic
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1 room 1 guest
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Iberostar Dominicana Hotel
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4,210 Reviews from our TripAdvisor Community

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Traveler rating
    2,320
    1,298
    407
    121
    64
See reviews for
1,412
1,594
88
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (511)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (4210)
  • Mar-May only
    (1242)
  • Jun-Aug only
    (1220)
  • Sep-Nov only
    (756)
  • Dec-Feb only
    (992)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love the entertainment team especially "la piña" she was absolutely the best. very funny, energetic, and nice. she made my trip the best trip I could ask for. yayyyy piña!!!!! besides that it was a good overall experience, only problem I had was the air condition it was hot everywhere and hard to manage. but the entertainment was the... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW

Suite rooms are great, same non-diverse food every day, dirty pool, bad drinks, lot of insects, really hot disco, nice show's staff and good shows, not much to do during the day, tematic restaurants not allowed if you are staying less than 3 days, the customer service lady (can't remember her name) didn't treat me as she is supposed to... More 

Was this review helpful? Yes
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Mildriana, Thank you for staying at IBEROSTAR Dominicana, we are greatly thankful that you took the time to review us on TA. We deeply appreciate your feedback both positive and negative and only hoped for a better stay with us. We do strive to make sure that all of our guests have a pleasant and memorable experience. For that,... More 

Luanda, Angola
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Vacation was amazing. Sports was great with volley then main sport event. Animation was the best part of vacation with " Pina Colada" doing what she knows best ... Dancing. Overall very good. I hope next year to be back to the same place and at same time.

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Willy, Thank you for choosing IBEROSTAR Dominicana for your deserved vacations and for taking part of your time to describe on TA your beautiful experience with us. It's such pleasant to read that we made your days memorables in our property. We aim to provide a high quality service and try to disconnect our guest's mind from the real... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Upon arriving to our first room, we immediately randy into a bevy of room issues. The cable wasnt working, a lamp shade was cracked, the refrigerator was leaking and not cooling. After speaking with the front desk, they attempted to make the situation better by upgrading us to one of the suites on the neighboring Bavaro property. What started off... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Dominicana, on behalf of our hotel manager, Mrs. Helena Santos, we wish to extend our thankfulness for reaching out to us and post your experience about your stay. We deeply appreciate your feedback both positive and negative and only hoped for a better stay with us. We do strive to make sure... More 

Concord, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This was our first time going to Punta Cana. The place does look like the pictures. We were one of the only people there that spoke english Including the staff. It was very hard to communicate with anybody. If you dont speak spanish i would not reccommend going here. Everything is outdoors..restaurants, lobby, bars etc. Air conditioning in the rooms... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear guest, On behalf of the entire team IBEROSTAR Dominicana, we thank you for choosing us for your vacation. We are very disappointed to read that we haven't been able to exceed your expectations. We regret that our service, rooms and cleanliness were not to your liking. We always work to make a good impression on our guests and read... More 

Bronx
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very hospitable and friencly staff! Courteous! Love the attention and family of Iberostar! Love the clean and spotless bathrooms over the resort! I love the shows and outgoing entertainers! Most of all a welcome atmosphere!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Dominicana for your deserved vacations and for taking part of your time to describe on TA your beautiful experience with us. It's such pleasant to read that we made your days memorables in our property. We aim to provide a high quality service and try to disconnect our guest's mind from the real... More 

Chicago
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was old and need repairs. Air-conditioning in room was poor had problems with blackouts, TV in room had poor connection and very few channels in English. Every restaurant we used was not air-conditioned. Had a lot on bites on me either Mosquitos or sand fleas. To much standing water Pool need repairs water was not a clear and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Jezbel, Thank you for staying at IBEROSTAR Dominicana and for sharing your feedback on TripAdvisor following your recent stay. On behalf our hotel management, may we take this opportunity to reassure you that we always strive to maintain the very highest standards of quality and service, as a matter of fact, we would like to extend our apologies for... More 

London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We travelled at Easter as a family of five, kids 11, 8 and 5, and stayed in the Domincana side of the hotel in a family room (two beds one bath). Flights with Thomas Cook were ok, not much leg room but the entertainment systems kept the kids happy (you have to pay about £5 per user for the broader... More 

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear guest, On behalf of Mrs. Helena Santos, hotel manager, and the entire team of IBEROSTAR Dominicana, we thank you for your kindness to describe and post a review about our magnificent property. It's a tremendous pleasure read your wonderful words, it's so pleasant when our clients recognized our work and when they share their thoughts and motivate other travelers... More 

PA.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at the Iberostar Dominicana with my wife and daughter. The hotel is neat and clean, employees constantly care for the grounds. Check in was quick, my room was fine, it was in the middle of the resort. Room was clean and cool, the refrigerator was always stocked and beds were comfortable. Didn't speek Spanish so had a hard... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear guest, Thank you for staying at IBEROSTAR Dominicana and for sharing your experience on TripAdvisor. We are honored to have you as a guest and know that we have fulfilled your expectations. Your review is filled with appreciation and an important information for our Trip Advisor followers; it will certainly help a lot of people understand what type of... More 

Playa Bavaro
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is an average to good resort. If you are looking to stay at an all inclusive resort and want quiet then stay on the beach. If you want more excitement like a Fort Lauderdale experience then stay by the pool area. Except the pool was murky for a few days-we decided it was too gross to go in after... More 

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Suzanne, Thank you for staying at IBEROSTAR Dominicana, on behalf of our hotel manager, Mrs. Helena Santos, we wish to extend my thankfulness for reaching out to us and post your experience about your stay. We appreciate so much your valuation to our property despite you have encountered that certain points needs to be improves. For that, we are... More 

Hotel Review Summarization

What travelers say

  • Very good(20)
  • Great time(10)
  • Steak house(6)
  • Mexican restaurant(5)
  • Pool area(4)
  • Star Friends(4)
  • First day(3)
  • Main buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Family/play areas (135)
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Bathroom (62)
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Amenities (75)
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Beach (12)
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Pool (24)
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Restaurants and Bars (7)
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Standard Double Room (41)
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The Hotel (57)

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Pool/beach area (3)
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Hotel & grounds (15)
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Dining (2)
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Room/suite (2)
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Other (1)
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