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Iberostar Dominicana Hotel

#8 of 17 Hotels in Bavaro
Certificate of Excellence
Carretera Arena Gorda, Bavaro, Punta Cana, Dominican Republic
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Iberostar Dominicana Hotel
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Iberostar Dominicana Hotel
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3,694 reviews from our community

Traveler rating
    2,025
    1,162
    342
    108
    57
See reviews for
1,158
1,446
83
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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Jersey City, New Jersey
1 review
2 of 5 stars Reviewed yesterday NEW

We visited the resort in mid-April with another couple who has also left a review as well (They gave it 3/5). The property was jam-packed and any space on the beach was at a premium. In addition, it was impossible to get a seat near the pool with the amount of guests packed into the resort. Judging by the lack... More 

Was this review helpful? Yes 3
New York City, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have never written a review before, and honest to god I usually laugh at people that do. But I felt compelled. So first off, the staff in the dining room were impeccably lovely, kind, funny and their personalities made everything wonderful. Shoutouts to Jose, Nelson and the rest of the buffet and dinner staffs. We arrived, and the people... More 

Was this review helpful? Yes 4
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf of our hotel manager Mrs. Helena Santos, we would like to thank you for choosing our hotel and for taking the time to reach out to us and share you recent experience. We are nothing less than disheartened to hear about all of these problems, we would never want a guest to leave the property with... More 

Lexington, VA
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Let me start off by saying that I got a sweet deal on this trip. I booked early with two others and ended up getting the most out of the little that I paid. That said... The rooms are dingy. My room was dank and musty and the air conditioner functioned more like a fan than anything. The fixtures in... More 

Was this review helpful? Yes 4
QualityManagerDR, Quality Manager at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf of our hotel manager, Mrs. Helena Santos, we would like to thank you for choosing our hotel IBEROSTAR Dominicana for your deserved vacations. We wish to thank you as well for taking the time to share you recent experience on TripAdvisor. As a management team, we take all comments seriously and share them with our staff,... More 

Des Moines, Iowa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our first trip to the Dominican was wonderful and we will be going back here! This resort had everything we wanted, beautiful beach, updated and clean rooms, staff was always attentive to our needs and if we had an issue they fixed immediately. We spent a lot of time on the beach. The shade huts were a must. We noticed... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

were not happy We paid for the internet on two items a tablet and a phone and I had to go every single day to have it reconnected but as soon as I would get back to the room it would disconnect. Wasted money. Our mini refrigerator did not work we made a complaint about it on our second day... More 

Was this review helpful? Yes 3
Saint Paul, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The resort is nice. Cleanliness in the overall hotel was clean, however, our room was not properly cleaned once. It was never restocked with washcloths, enough towels, paper products, soap, etc. Our bed sheets were always damp. Our air conditioner never worked well compared to other rooms. I had a huge puddle of water in the bathroom rom a ceiling... More 

Was this review helpful? Yes 1
Portsmouth UK
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent 21 nights at the Dominicana, I have found all the staff I met excellent. The first room i was given smelled Musty. I spoke to a Thomas cook rep ( Mike Vanstone) who took full responsibility of this and arranged with reception to get me into a new room. which was fine. The lobby bar staff including, Johnnie... More 

Was this review helpful? Yes 4
tipton
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Don't bother booking junior suite not worth the view , also pool needs major tlc, overall ok staff excellent food good , drinks ok . Keeping it short because could go on forever, if you want a basic holiday and can get a decent price then come here .

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My pregnant partner and I didn't expect the food to be that good, the facilities that impressive and the high level of attention to detail. These guy work 10 hours a day, live in the hotel and get free days every 12 days and still serve you with a massive smile in their face, make sure to tip them well,... More 

Was this review helpful? Yes 3
Swampscott, Massachusetts
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week at the Iberostar Dominicana with a family of five (14, 13, 10 yr old kids) and the resort was the perfect fit for us. While I was a bit frustrated that our rooms were not ready upon check-in, we waited only an hour and were given two bottles of rum for the inconvenience. The place... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(20)
  • Great time(10)
  • Steak house(6)
  • Mexican restaurant(5)
  • Star Friends(4)
  • Pool area(4)
  • First day(3)
  • Main buffet(3)
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Beach (12)
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Pool (24)
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Standard Double Room (41)
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The Hotel (57)

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