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Iberostar Dominicana Hotel

#6 of 19 Hotels in Bavaro
Certificate of Excellence
GreenLeadersPlatinum level
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Carretera Arena Gorda, Bavaro, Punta Cana 23000, Dominican Republic
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1 room 1 adult
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Iberostar Dominicana Hotel
Iberostar Dominicana Hotel
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4,772 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If food is important to you, find somewhere else, it 5 days of the most bland cuisine overcooked by heat lamps and "restaurants" where everything tastes the same. We ate at two different restaurants and both were simply unsatisfying. There were a lot of plus sides to this place the biggest one being the amazing staff, so keep reading if... More 

Helpful?
1 Thank Dwo138
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Dominicana and for sharing your feedback on TripAdvisor following your recent stay. We are really happy to hear that you have enjoyed of our premises, and the friendliness of our staff, you can assure that this will keep us committed to providing the excellent service expected by all our guests. We are... More 

Windsor, Ontario, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had a great time ! Weather was fantastic, resort and grounds were beautiful! Drinks were made to order and food was good - we didn't eat at the restaurants as we liked to come and go with no time clock - big thank you to Hamlet, Jose and Flor and many others ( in the dining room) exceptional service... More 

Helpful?
3 Thank JenniferWells2014
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf of the hotel manager, Ms. Helena Santos, we would like to thank you for choosing our hotel, also want to thank you for posting your comments. We are pleased to know that we could be able to accomplish your expectations, and that you enjoyed of our premises. Thank you for remark the excellent work of our... More 

Shakopee, Minnesota
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I'm not sure what all the bad reviews are about. This resort was nothing but amazing! The check in process was seamless. Leonardo was excellent! Our room was beautiful! The grounds are very clean and very well kept. Our junior suite, which was unbelievable was only steps from the ocean. Our room was always clean, comfortable bed, beautiful outdoor patio... More 

Helpful?
2 Thank Amy W
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf our hotel manager, Mrs. Helena Santos, we would like to thank you choosing our hotel IBEROSTAR Dominicana for your deserved vacations and for reaching out to us posting a review on TripAdvisor. I am speechless reading your outstanding comments about our property, I have to say this, this review have cringed me in a positive way,... More 

ontario canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Let me start by saying we as a family have traveled many times to the Punta Cana area as well as several resorts in Mexico, Panama, and Jamaca, so I'd like to think our expectations are reasonable and not that extravagant . We were meeting another family and friends there who had started their stay at Iberostar ahead of our... More 

Helpful?
1 Thank fireguy1990
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for staying at our hotel IBEROSTAR Dominicana, and also thank you for sharing your experience on TripAdvisor. Thank you for your good lines in regards of the wonderful service provides by our staff, for remark the beauty of our installations and accommodations. The management team at the IBEROSTAR Dominicana prides themselves on taking very good care... More 

Rio de Janeiro, Brazil
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Iberostar Dominicana is part of Iberostar complex and is a very good hotel! Rooms are very big and comfortable, with a huge bed! No need to upgrade to a superior category (it will be offered at check in). The hotel staff is very very friendly and the variety of drinks and swimming pools is very good. Food is ok,... More 

Helpful?
Thank Rodrigo S
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear guest, We thank you for taking time to write a review about your stay at IIBEROSTAR Dominicana. We want to express you how glad we are to read your motivating publication referring our services, drinks, accommodations and friendly staff. As you well know, in IBEROSTAR we want our guests to “enjoy being a Star”. THANK YOU AGAIN! We look... More 

Toronto, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We returned to the Iberostar Dominicana following a vacation in 2013. Upon arrival, it was like coming back to a familiar environment. Our daughter, son-in-law and two grandchildren joined up for the first week of a two-week vacation. The resorts appear to have had a face-lift; obviously, the management reads the reviews from guests and I was pleasantly surprised to... More 

Helpful?
1 Thank gladiola
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf our hotel manager, Mrs. Helena Santos, we would like to thank you choosing our hotel IBEROSTAR Dominicana for your deserved vacations and for reaching out to us posting a review on TripAdvisor. I am positively shocked reading your outstanding comments about our property, we love hearing all of this positive feedback; it looks like the whole... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had a great experience at this hotel the entire staff is very friendly and accommodating ! Food was of course different but not to bad ! They put together a nice super bowl party along with a good/funny shows every night. The servers and bartenders were all great! Especially Hamlet and Jose Hilario in the main buffet were especially great... More 

Helpful?
2 Thank A TripAdvisor Member
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear guest, Thank you for choose our IBEROSTAR Dominicana and for sharing a review about your stay with us. It's an honor for us to read your positives lines about your experience in our property. We are glad to know that our team has demonstrated again their friendliness and love to what they always strive to do: give an impressive... More 

Kent, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

we will book again for our next vacation. this location and rooms were clean. after all the hype about the virus i failed to see one mosquito even at night. usually the lights attract insects. none spotted..... our excursions to the dolphins and the zip lines in the mountains were bug free. the food was good and there is plenty... More 

Helpful?
1 Thank john k
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf our hotel manager, Mrs. Helena Santos, we would like to express our gratitude to you for choosing our IBEROSTAR Dominicana as your holiday destination. We are so thankful that you took part of your time to post a review on TripAdvisor. We are so happy to read that you have enjoyed of our premises and service... More 

new hampshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

After reading some negative reviews were a little concerned about our trip. From the flight to our quick entrance thru customs it was a very wonderful trip all around. We found everyone at the resort very friendly and helpful. Had an isuue with our fridge fixed promptly and even called the next day to make sure everything was ok. The... More 

Helpful?
4 Thank burgienh
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, On behalf of the hotel manager, Mrs. Helena Santos, we would like to thank you for choosing our hotel, also want to thank you for posting your comments. We are pleased to know that we could be able to accomplish your expectations, and that you enjoyed of our premises, food, service and everything. The entire team is looking... More 

Durham, United Kingdom
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked our pre christmas 2 weeks in the sun after reading the reviews on Tripadvisor The journey from the airport takes around 30 minutes by coach The complex consists of 3 hotels the Punta Cana, Dominicana (both 3-4 floor buildings) and Bavaro (blocks of 4up 4 down rooms). Our suite was very clean and tidy and spacious and there... More 

Helpful?
1 Thank steve_brown14
QualityManagerDR, Quality Manager DR. at Iberostar Dominicana Hotel, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Dominicana, we are greatly thankful that you took the time to review us on TripAdvisor. We are so happy to know that our staff provides you an excellent service, this one of our principal goals. It is sad for us to know that our gastronomy could not fulfil your expectations. Rest assured... More 

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