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Iberostar Bavaro Suites

#5 of 17 Hotels in Bavaro
Certificate of Excellence
Carretera Arena Gorda - Playa, Bavaro, Punta Cana 23000, Dominican Republic
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Iberostar Bavaro Suites
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5,785 Reviews from our TripAdvisor Community

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Traveler rating
    3,489
    1,540
    476
    192
    88
See reviews for
2,057
2,044
93
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (692)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (5785)
  • Mar-May only
    (1709)
  • Jun-Aug only
    (1545)
  • Sep-Nov only
    (1115)
  • Dec-Feb only
    (1416)
All months
Mansfield, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

Positives: Food was great for such a large all inclusive resort Front desk staff was very attentive Bartenders and all staff were on the ball and attentive Resort was clean Negatives: Room was not cool and could not get it comfortable to sleep well. Called front desk and had service come look at it multiple times and it never changed.... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Bávaro Suites, we thank you for taking the time to review us on TA. We deeply appreciate your feedback both positive and negative and only hoped for a better stay with us. We do strive to make sure that all of our guests have a pleasant and memorable experience. We are sorry... More 

Katy
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great team providing an excellent service. Congrats to: Jose & Paulo (Reception), Jesus, Ysidro, Ana Caone, Jose & etc (Restaurant), Ernestina, Cesarim and Jose (Kiosk on the Beach - The best Hamburger..) and the Recreation Team. My overall experience was really very good.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Bávaro Suites for your deserved holidays and for posting a review about your stay on TA. We are more than honored to read that you have passed a good time with us. Our aim is to provide a high quality service to all our guest and make them have their best vacation ever.... More 

Waldorf, Maryland
1 review
4 of 5 stars Reviewed 5 days ago NEW

Should stock more than 3 beers in rooms. You shouldn't have to beg and it take more than 2 hours to bring beer to your room at an "All Inclusive" Need more English speaking people as well. and better entertainment

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, We wish to thank you for staying at our hotel and for taking the time to review your experience following your recent stay. We are grateful for your review, it is so valuable for us as it will help us improve our service. We wish to apologize for this downside your are mentioning, we will take corrective actions.... More 

Dayton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Facilities are dated, but very clean and well maintained. Refrigerators in rooms are there to maintain something already cold, but take forever to take something warm to cold. Rooms closer to beach are very quiet at night. If you need something, just ask as the staff is always motivated and ready to assist. Operating room safe can be troublesome, but... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, Thank you for taking the time to post your comments on TripAdvisor after your recent stay with us. We very much appreciate so much to be chosen as your holiday’s destination. We are very grateful for your words when you say that our staff is always there willing to assist every request of our guests, nevertheless, we are... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

Just returned from the DR. This review is for the hotel only (Iberostar Bavaro Suites). The Best: The greeting when you arrive and check in was excellent. As you check in from your long flight you are greeted with a glass of champagne. Then they set you up with a concierge for you to contact throughout your stay. The lobby... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear valued Guest, Thank you for taking the time to review your recent experience at IBEROSTAR Bavaro Suites and for choosing us for your deserved vacations. It delights me to read your BESTS paragraph and thank you for highlighting certain aspects of your experience; however, we are very concerned to read about the aspects you expressed disappointment with, we give... More 

Rochester, NY
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited this resort about 2 months ago. I do not think June is a good month, their summer season, the humidity can be an issue. The food was abundant but the featured restaurants left a lot to be desired. The featured steak house served overcooked and cheap cuts of beef. If you come here stick to the Main dining room... More 

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear guest, On behalf of Mr. Dejan Grubanov, hotel manager, and the entire team of IBEROSTAR Bavaro Suites, thank you for choosing us and sharing a review with the TA users. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and... More 

Pittsburgh, PA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our 10th stay at an All-Inclusive Resort, and 3rd at an Iberostar. As has been typical with Iberostar, it couldn't have been better. Sure, every place you go will have it's "warts" as nowhere is perfect....but this place comes close. First I have to compliment Reynaldo as he had worked tirelessly to make sure everything was perfect for... More 

Was this review helpful? Yes 5
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, On behalf of Mr. Dejan Grubanov, hotel Manager, we thank you for your loyalty when choosing IBEROSTAR Hotels and Resorts for your holidays and for taking time to post a review about your stay at IBEROSTAR Bavaro. We are pleased to hear that we fulfilled all your expectations regarding our hotel services and facilities. In IBEROSTAR our main... More 

Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we have been here six years in a row ,however we had a room that had a terrible smell we went out for evening when we came back no=one had come we were then given candles to burn to disguise smell when we went to reception I felt like they were ignoring me and not until I repeately asked for... More 

Was this review helpful? Yes
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Donna B, Thank you for your recent review regarding the IBEROSTAR Bavaro Suites. We appreciate you taking the time to make us aware of your experience during your recent stay. On behalf our hotel manager, Mr. Dejan Grubanov, we want to express our gratitude for your loyalty, choosing us for 6 years in a row is really rewarding. We... More 

New York City, New York
2 of 5 stars Reviewed 1 week ago

Check-in was smooth and quick! The room has a nice lay out but the a.c does not cool the room. It was warm at best! The refrigerator also did not keep the things cool! The sheets had a mildew stench which was horrible to try and sleep in! Also for some weird reason the shower water smelled horrible! Leaving the... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear guest, On behalf our hotel Manager Mr. Dejan Grubanov, we would like to thank you choosing our hotel IBEROSTAR Bavaro Suites and posting a review on TripAdvisor. I cannot describe how disappointed we are to know that we have failed meeting your expectations, this is truly upsetting as our main goal is to provide a memorable and everlasting experience... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I am on day 4 of my vacation and we are having a wonderful time. We have a room by beach and pool, I highly recommend upgrading as it is close to everything. The room is quiet and clean and comfortable. The only complaint and reason I would not give 5 stars are the drinks at pool and beach. You... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, On behalf of our Hotel Manager, Mr. Dejan Grubanov, we would like to thank you for choosing our hotel IBEROSTAR Bavaro Suites for your deserved vacations, and of course for taking the time while being onsite to review about what you are experiencing with us. We are so happy to read that you are currently having a great... More 

Hotel Review Summarization

What travelers say

  • Very good(38)
  • Great time(24)
  • Main buffet(22)
  • Pool area(22)
  • Steak house(20)
  • Room service(16)
  • Air conditioning(16)
  • Star Friends(15)
  • Specialty restaurant(12)
  • Beach bars(12)
Questions? Get answers from hotel staff and past guests. Ask a question

6,490 photos of this hotel

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Dining (531)
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Family/play areas (193)
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Bathroom (73)
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Amenities (5)
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Beach (26)
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Junior Suite Ocean View (103)
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Restaurants and Bars (70)
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The Hotel (126)
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Water Park (8)

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Hotel & grounds (15)
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Bathroom (2)
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Room/suite (15)
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Dining (18)
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Pool/beach area (19)
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Other (42)
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