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Iberostar Bavaro Suites

#5 of 17 Hotels in Bavaro
Certificate of Excellence
Carretera Arena Gorda - Playa, Bavaro, Punta Cana 23000, Dominican Republic
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1 room 1 guest
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Iberostar Bavaro Suites
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5,877 Reviews from our TripAdvisor Community

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Traveler rating
    3,535
    1,570
    485
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    92
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2,110
2,068
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (703)
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Glen Burnie, Maryland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Positives, entertainment, food service staff, house keeping and front desk are great. Room was kept clean. Mini bar stocked. And when tropical storm Erika hit us they came by with a care package to make sure we had something to eat as well as something to drink. Bed is comfy. Betty, Augustina, Jennifer, and Willy were awesome. As well as... More 

Was this review helpful? Yes
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, On behalf of our Hotel Manager, Mr. Dejan Grubanov, we would like to thank you for choosing our hotel IBEROSTAR Bavaro Suites for your deserved vacations, and of course for sharing your experience on TA. We are so happy to hear that so many members of our team did a great job and offered you a good service.... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed as a family of 3 and had a wonderful time at this resort. I'll get straight to the point: PROS: Great food, close to excellent staff, the buffet (both main & beachside) had great variety. The grounds are well maintained, the beach & pool were fine. The seaweed on the beach didn't bother me none, considering it's an... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, On behalf of our Hotel Manager, Mr. Dejan Grubanov, we would like to thank you for choosing our hotel IBEROSTAR Bavaro Suites for your deserved vacations, and of course for sharing your experience on TA. Waoo, what a good review to read!! We love to read when you say we have great food and the buffets (both main... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

This was our fifth trip to Iberostar Bavaro Suites. The grounds were meticulously manicured; check-in was quick and efficient; housekeeping was wonderful. Plus, the bottle of rum and fruit left in our room to celebrate my birthday was a lovely touch. I would like to take a moment to praise two buffet employees -- Rosa and Augustina for making our... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear valued Guest, Thank you for taking the time to review your recent experience at IBEROSTAR Bavaro Suites and for choosing us for your deserved vacations again. We cannot thank you enough for your loyalty to our hotel, it is so rewarding to have loyal customers like you and it enables us to maintain our enthusiasm to offer a great... More 

Santa Clara, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Overall, I do not recommend going here for vacation. There are many other resort are much better to spend your money on. Stay away from Keren Garcia in the front lobby and say no to her harassing hard-sale tactic. All they wanted is pressuring you to commit to a sale presentation to buy in to their "vacation club" membership. People... More 

Review collected in partnership with Iberostar

Was this review helpful? Yes 2
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear valued Guest, Thank you for taking the time to review your recent experience at IBEROSTAR Bavaro Suites and for choosing us for your deserved vacations. First of all, we wish to express our apologies for the drawbacks you have experienced, we are truly sorry to hear of this atypical experience. Rest assured that we have addressed your concern with... More 

Durham, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

It is my first time to an Iberostar hotel and we thoroughly enjoyed every single second of it. We are a very well-travelled family - Thailand, Australia, Malayisa, Singapore, Hawaii/Florida/Calafornia, Fiji, all over Europe, etc.) and can honestly say we have not had such an excellent family holiday. We travelled with our two teenage children (boy aged 19 and girl... More 

Was this review helpful? Yes 5
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, Thank you for staying at our hotel IBEROSTAR Bavaro Suites. We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your recent stay with us. I could not be happier to read how wonderful your vacations were, we are more than satisfied that we were able to exceed your expectations,... More 

Manchester
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

stayed here in June for a week.. Plus points great beach and lovely beach bar, Food in the restaurants was good. Room was ok. Gardens were great. Staff ok Negative points: Beach restaurant buffet was mainly for the birds and humans only got the seconds. Eat only the freshly prepared food. Other buffet restaurant was ok and didn't have a... More 

Was this review helpful? Yes
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, Thank you for staying at our hotel IBEROSTAR Bavaro Suites. We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your recent stay with us. We are deeply thankful for your review; it makes us very happy to read how much you liked our beach and food, however, we are... More 

Flushing, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was very beautiful. The staff was kind a courteous and made sure that we were always taken care of. Franklin at the front desk was extremely accommodating when we had a small issue with our room; we received an upgrade. Kirsy on the entertainment staff was very friendly and went above and beyond to make sure that we... More 

Was this review helpful? Yes
Management response:

Dear Casey M, Thank you for staying at IBEROSTAR Bavaro Suites and for sharing your thoughts following your recent stay among us. It is like music to my ears to see hear that our staff were able to please your expectations, it is always rewarding to read praises about our team. We will share your comments with all of them... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We loved the property. Really great positioning of pool, restaurants, etc. the grounds were always kept and we loved that we felt like we were truly on vacation in the DR. The beach was very pretty. To no fault of the hotel, there was a lot of seaweed on the beach. The ocean was really churning it up. Food was... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Guest, Thank you for staying at our hotel IBEROSTAR Bavaro Suites. We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your recent stay with us. Thank you so much for sharing your comments about the entire hotel’s facilities, the food quality and the friendlessness of our staff! It is a... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Dont get fooled by the beautiful online pictures! The beach was very disappointing, lots of seaweed which made it very hard to swim/enjoy the beach. Although by the end of our stay they did put up some orange wall that did reduce the amount of seaweed. We also did not go to the pool but it seemed okay. The room... More 

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear valued Guest, Thank you for taking the time to review your recent experience at IBEROSTAR Bavaro Suites and for choosing us for your deserved vacations. We have no words to express how sorry we are to read all the situations you went through, we would never want a guest to leave our property with this bitter sentiment. We value... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean room, friendly staff. Wish there was more selection in buffet. Small water park for kids, which my kids loved. This was my 2 nd time in iberostar bavaro and I would definitely do it again. Best bang for your buck.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
QualityManagerDR, Quality Manager at Iberostar Bavaro Suites, responded to this review

Dear Valued Guest, Your loyalty to our property is hugely appreciated, thank you very much for staying with us for a second time. I appreciate you taking the time to share a review for the IBEROSTAR Bavaro Suites on TripAdvisor. I love to hear that you have found your room well clean and a friendly staff, it is a great... More 

Hotel Review Summarization

What travelers say

  • Very good(38)
  • Great time(24)
  • Main buffet(22)
  • Pool area(22)
  • Steak house(20)
  • Room service(16)
  • Air conditioning(16)
  • Star Friends(15)
  • Specialty restaurant(12)
  • Beach bars(12)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (533)
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Family/play areas (195)
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Bathroom (76)
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Business center/function rooms (21)
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Other (1988)

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Amenities (5)
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Beach (26)
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Junior Suite Ocean View (103)
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Pool (19)
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Restaurants and Bars (70)
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The Hotel (126)
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Water Park (8)

Management photos: Courtesy of the property manager

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Pool/beach area (24)
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Room/suite (18)
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Hotel & grounds (13)
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Dining (26)
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Bathroom (1)
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Other (48)
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