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Hard Rock Hotel & Casino Punta Cana

#4 of 15 Hotels in Bavaro
Certificate of Excellence
Hotel website
Boulevard Turistico del Este Km.28 No.74, Bavaro, Punta Cana 74, Dominican Republic
Special Price
35% OFF + $1,800 CREDIT
31 people have started booking this hotel
Best prices for: 1 room 1 guest
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Hard Rock Hotel & Casino Punta Cana
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Hard Rock Hotel & Casino Punta Cana
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10,763 reviews from our community

Traveler rating
    6,524
    2,372
    1,104
    451
    312
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3,634
3,657
82
577
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,751)
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed yesterday NEW

Day 1: this is your typical all inclusive, lots of families, kids etc. Food and drink is typical cheap quality. Clientele - think cruise ship on land. My sunglasses got stolen, as I left them at the driving range for 15 minutes. I know, my fault, but didn't expect guests to do that. Internet is painfully slow, and anything worth... More 

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White Plains, New York
1 review
5 of 5 stars Reviewed yesterday NEW

The service was great every where we were - restaurants, room service, pool and beach. Staff made every effort to make us happy all the time we loved. We met two incredible resort employees who really mede the difference: Yahaira Sanchez at Ipanema restaurant and Jose Cruz at Cafetto restaurant

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Chicago, Illinois, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Overall, this was a great vacation for our family. We were at the Hard Rock the week of March 18-26th for Spring Break, and the resort was full. I'll admit that I was a bit apprehensive about the size of the resort, based on some of the reviews, but we like to walk & found it to be quite manageable.... More 

Was this review helpful? Yes 1
Volgograd
1 review
5 of 5 stars Reviewed yesterday NEW

I together with my girlfriend had an unforgettable vacation. Like a superstar. Amazing Hotel! Restaurants, Pools, Service really cool! Restaurant Zen the best! Jacuzzi in our room very like ) Highly recommended.

Review collected in partnership with Hard Rock Hotels & Casinos

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Chicago
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

The positive: resort has a great beach and it's a perfect vacation for teenagers. My son, who stayed in a separate room and part of the hotel had a great time. The negative: horrible customer service and mediocre food...at best. Men were repairing the roof above my room—constant noise and constant mess (see pictures). Housekeeping swept my deck once in... More 

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chicago
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Being a frequent tripadvisor user, I became concerned as our vacation approached and I felt I was reading more negative reviews than positive. Now on day 4 of our 6 day vacation, I have to nit-pick to find something to complain about, while I've been positively surprised on more than a few vacations. I won't got through every detail as... More 

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Munster
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very nice resort! The size of it very intimidating, but after a day it's easy to get around. The beach was probably the nicest I have seen! The staff was very accommodating! A special shout out to Sasa Ivanic for all of his help this week! He went out of his way to make sure our stay was perfect. Michelle... More 

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Rochester, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

A little disappointed, the property is getting a tired or in need of many repairs and updating. Air conditioner problems, food was average but very expensive all inclusive. They decided to fumigate the property during our outdoor evening dinner. If you don't like to walk this resort is not for you. Staff was kind, many choices for pools to meet... More 

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Munster, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We just returned from a family vacation with 14 families. The resort was beautiful and the service was excellent. Everyone was extremely friendly and helpful. In fact, my daughter's cell phone and belongings were lost by the pool and the Manager on Duty (Sasa Ivanic) did everything in his power to find the cell phone. One day later Sasa brought... More 

Was this review helpful? Yes 1
Punta Cana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Key Card- Our keycard would not work properly for three nights in a row. We called the manger and he sent out a maintenance staff member would did not understand English but some how managed to blame us for the keycard not working all three times. Manager sent us a bottle of champagne following night as a token. Restaurants- Service... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Room service(158)
  • Very good(131)
  • Great time(69)
  • Ice cream(45)
  • Romantic dinner(44)
  • Main building(43)
  • Sun bar(32)
  • Golf course(21)
  • Eden pool(19)
  • Moon Palace(15)
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