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Sheraton Krabi Beach Resort

Certificate of Excellence
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155 Moo 2 | Muang, Krabi, Nong Thale, Krabi Town 81180, Thailand
Best prices for: 1 room 1 guest
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Sheraton Krabi Beach Resort
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Sheraton Krabi Beach Resort
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2,205 reviews from our community

Traveler rating
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    665
    202
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton Krabi Beach Resort
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Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 3, 2011

We stayed at the Sheraton Krabi Beach Resort for three nights in April and had a seaview room, which was nicely decorated in local style, clean and well serviced (with turndown service and fresh fruit as well as fresh flowers). Facilities were very good with a well-equipped fitness centre, open 24 hours, a tennis court, table tennis and sea sport... More 

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KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you very much for sharing your review, and for recommending our resort to others. More 

Singapore
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 2, 2011

I chose this hotel because the rates were reasonable and a big chain hotel like sheraton what should go wrong. Rooms are big and clean. But for my 1st night, my sleep was interrupted by what sounds like a thousands of crickets roaring outside my room at 6am. Luckily, it only happened once. The breakfast was good at least they... More 

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KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you very much for your sharing your comments. We are very pleased to have met your expectations. Sorry about the TV signal during your stay. We did have an issue, however have managed to fix it already. I hope this did not inconvenience you too much. More 

Various, UK, Aus, NZ, HK
Top Contributor
95 reviews 95 reviews
65 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed April 30, 2011

The hotel's location is great if you want a relaxing holiday with access to a great beach and surroundings - but it's not for party-goers or people who want to be in the centre of Town, because it's actually about 20km from Krabi Town and not much nearer Ao Nang. Getting there from the airport takes a while and is... More 

Was this review helpful? Yes 1
KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you very much for sharing your comments on TripAdvisor. I will pass on your comments and feedback to the whole team here, especially to those sections / staff members whom you mentioned. More 

Novelda, Spain
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2011

All thought we have stayed in a variety of nice hotels and resorts around the world, we have never been so compleatly satisfied after having stayed for 2 weeks at this hotel! The surroundings, the rooms, the food....everything was great! But most of all we have never, ever met such nice and professional hotelstaff. We warmly rekommend to stay here... More 

Was this review helpful? Yes 1
KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you very much for sharing your review, we will pass your comments onto our whole team here. More 

Siem Reap
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 26, 2011

An idyllic setting which was exactly what I dreamed off before deciding to venture from my country to Thailand. For once, the official website did not lie and I actually did find a peaceful clean beach, 2 swimming pools, lovely food and plenty to do during the day time from going out snorkelling, rock-climbing or just catching up with rest... More 

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KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

We are very pleased that we were able to make you feel welcome and comfortable during your stay with us. Moreover, we wish you all the best with your future wedding arrangements, and perhaps see you here again for your honeymoon! Thank you for sharing your review, and picture. More 

London, United Kingdom
Top Contributor
165 reviews 165 reviews
92 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed April 26, 2011

This is the first hotel for which I am writing a second review, but it's 18 months since my visit in Oct 09 and have been looking forward to going back and seeing if it's as good as it was first time. The answer is Yes and I still highly recommend this place to anyone who wants a great quality... More 

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North East England
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 24, 2011

Really enjoyed our eight nights here. Booked a club room with sea view. Nice view, room was clean and tidy. Bed was too hard for me, but that's personal choice. Upgraded to the club room was definately worth it, was nice to be able to go to the lounge in the evening for cocktails and nibbles. Staff were attentive to... More 

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KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

We are very pleased to read that you were satisfied with your stay and the service at our resort. Thank you for sending the review and information out for other readers to browse. More 

Cambridge, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2011

Just returned from 2 week stay at Sheraton with our 2 children (8+11yrs). We were a little apprehensive about our visit due to adverse weather reports, but Sheraton care and consideration began before we left England with a photo of the sunny pool and beach sent in response to our emailed concerns. Thankyou Michael. Our Sheraton experience was the same... More 

Was this review helpful? Yes
KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you very much for returning to Krabi, and to our resort. I have already passed your kind words onto those mentioned in your review, and look forward to welcoming you and your family back in future. Your review will be shared to our whole team here. More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2011

My wife and I spent 3 nights and 4 days at the Sheraton in Krabi. Our experience overall was excellent. It is a very beautifully designed place, right on the shores of the sea, and has a hospitable staff. Other key pluses include free wifi and internet access in specific locations (not in rooms), very nice pools and interesting mix... More 

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KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

Thank you for posting your comments which have been taken note of and shared amongst our team. More 

Krabi Town, Thailand
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 18, 2011

We stayed in the Sheraton for two weeks. It was totally disappointing. We stayed in February for two weeks in the hotel (club rooms), it was fully booked and it was obvious that the staff was not able to manage this amount of people. We had two rooms and wanted to check in after a long flight. We got one... More 

Was this review helpful? Yes
KrabiSheraton, General Manager at Sheraton Krabi Beach Resort, responded to this review

We are very sorry to read of your disappointment. We were very busy in February, however this does not mean our service standards should drop, we apologize if you felt this was true. Regarding our staff friendliness, we will share your feedback with our team, and maintain the Thai friendliness that we are normally well known for. Thank you for... More 

Hotel Review Summarization

What travelers say

  • Very good(39)
  • Club room(19)
  • Swimming pool(17)
  • Friendly and helpful(10)
  • Club lounge(9)
  • Free internet(8)
  • Phi Phi(6)
  • Hotel staff(4)
  • Shuttle buses(3)
  • Hong island(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (377)
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Pool/beach area (512)
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Dining (76)
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Room/suite (179)
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Business center/function rooms (4)
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View from room (75)
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Bathroom (43)
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Beach (6)
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Deluxe Room (32)
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Premium One Bedroom Suite (46)
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Premium Suite with Private Pool (39)
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Sea View Premium Studio Suite (40)
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Second Pool (13)
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The Hotel (36)

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Other (4)
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