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Dusit Thani Krabi Beach Resort

Certificate of Excellence
155 Moo 2, Nong Thale, Krabi Town 81180, Thailand (Formerly Sheraton Krabi Beach Resort)
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Dusit Thani Krabi Beach Resort
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Dusit Thani Krabi Beach Resort
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44 Reviews from our TripAdvisor Community

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Traveler rating
    26
    11
    5
    0
    2
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18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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  • French first
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English first
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    (44)
  • Mar-May only
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Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was our first time staying here, and it was recommended to us when it was a Sheraton. We were a family with several young kids. The property location on the beach is great. The pools are very nice too. The hotel rooms are tired and not as clean as other properties in Thailand we have stayed in. The breakfast... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "3CTravelers", Thank you for taking the time to share your valuable feedback. I deeply regret that we have not been able to meet all your expectations. Your feedback regarding the breakfast experience and buggy service has already been shared with the team. We have also re-checked all the fridges in our bars to ensure all drinks are served at... More 

Jaipur, India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

A v.good property to stay in.. The spa is osm...also the indian restaurant 'malati' has delicious food ..specially dal, n gajar ka halwa....the hotel entrance is huge...n lively... If ur in krabi ...do stay in tiz resort...!

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "ChandniSethi", Thank you very much for your short and 'superb' review and for recommending us to other travelers! I am looking forward to welcoming you and your friends back to our beautiful resort. Kind regards from Krabi, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived here on a Sunday after being charged 1000 baht for the transfer. Check in was swift, a little curt to begin with but then warmed. Given fresh towels and a refreshing drink. Taken down to our rooms in a buggy with one of the receptionists and our luggage. The hotel itself - grounds are fabulous and very well... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Clareabo74", Thank you for taking the time to share your valuable feedback. I am glad to read that you liked our location, our two pools and direct access to the stunning Klong Muang beach. Thank you also for your valuable suggestions: Revised kids club, water-sport and fitness pricing will be introduced in October. Unfortunately, there is not much we... More 

Tonbridge
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

OK I stayed here a couple of Months ago when it was the 'Sheraton Krabi Beach Resort' I believe nothing has changed and they still have the same wonderful staff, if that is the case I can't fault this place, lovely and quiet in well kept grounds, The staff were very friendly and some will go beyond the call of... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Darren_S1970", Thank you very much for your review. It is great to read that you enjoyed the end of your holiday at our resort. Please do not worry to return to us: 99% of our associates are still here and the grounds are still well kept. Plus, we have a few positive surprises to make you even more comfortable.... More 

San Diego, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this reservation when this property was still a Sheraton and I was very concerned that the reservation and experience would not be honored. The team at Dusit Thani did not disappoint! The grounds of this resort are absolutely spectacular. There are well manicured gardens surrounding a beautiful beach that will melt away the rest of the world and... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Ryan B", Thank you very much for sharing your positive feedback and photos with other travelers. I hope you will return to us in the near future. Warm regards from Krabi, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just spent 6 nights here. From the breakfast restaurant to the outdoor eating area this hotel is perfect. Forget the reviews telling you your miles away from life, that's one of the reasons you visit this area. If you want a little more life its a 400 Baht taxi ride away, however there's a great Thai restaurant opposite the hotel... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Stuart G", Thank you very much for spending 6 days at our resort and this review on TripAdvisor. I am thrilled to ready that you have enjoyed your time with us and I will certainly share your kind comments with our hardworking landscaping team. We are all looking forward to welcoming you back! Kind regards from Krabi, Urs Lienhard... More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

the rooms are everything you need fore a great holiday, staff room service, and hospitality not forgetting the lovely grounds.We have stayed there for 5yrs now would not go anywhere else.Give it a try you will not be disappointed and plenty to do out side restraunts , are all good.We will be back in January as usual.

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "elaine855", Thank you very much for your stay and for recommending us. It is fantastic that you return to us in February. Please do let me know if there is anything I can assist with. We are looking forward to welcoming you back. Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The transition from Sheraton just took place before we arrived, and we were a little concerned. Truth be told, we didn't notice even a little bump. The food at all the restaurants, especially Gecko, was superb. Kudos to Lion, one of the managers, for a great dining experience. To end the evening, we listened to a band, New Life with... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Victor V", Thank you very much for your visit and the '10-stars"! Please do let me know once you are planning your next trip so I can ensure you have another wonderful stay. Warm regards from Krabi, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Calgary, Canada
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spent 3 relaxing days in this resort. I have to say the service and attention to customers was impeccable. The people working there, from the gardeners to the managers were all very nice and ready to smile. The room was beautifully decorated and clean, same as the nice bathroom. We ate in all the restaurants offered... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Sabrina L', Thank you so much for your visit and feedback! Please accept my apology for the incident during your last day - this should not have happened. But, I am glad to read that you had a great time with us in Krabi. Again, thank you for your visit, and keep spreading the good word. Warm regards, Urs... More 

5 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed in Krabi for the first week of our holiday and we were overwhelmed by the professionalism and quality of service from the Dusit Thani. Our room was always spotless, the happy hour was great fun and the resort was nothing but class. The resteraunts in the resort offer a vast variety of foods, to suit... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Ashlen R", Thank you very much for your visit and this 5-star review! I am particular thrilled to read that you have enjoyed our restaurant and bars. Don't hesitate to let me know if there is anything I can help you with for your next trip to Krabi. Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Hotel Review Summarization

What travelers say

  • Very good(39)
  • Club room(19)
  • Swimming pool(17)
  • Friendly and helpful(10)
  • Club lounge(9)
  • Free internet(8)
  • Phi Phi(6)
  • Hotel staff(4)
  • Hong island(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

348 photos of this hotel

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Hotel & grounds (20)
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Pool/beach area (8)
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Room/suite (3)
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Bathroom (1)
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Amenities (33)
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Beach (6)
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Deluxe Room (32)
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Pool (12)
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Premium One Bedroom Suite (46)
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Premium Suite with Private Pool (39)
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Restaurants and Bars (18)
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Sea View Premium Studio Suite (40)
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Second Pool (13)
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The Hotel (36)

Management photos: Courtesy of the property manager

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Dining (7)
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Pool/beach area (2)
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Hotel & grounds (7)
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Room/suite (3)
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Family/play areas (1)
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Other (4)
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