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Dusit Thani Krabi Beach Resort

Certificate of Excellence
155 Moo 2, Nong Thale, Krabi Town 81180, Thailand (Formerly Sheraton Krabi Beach Resort)
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Dusit Thani Krabi Beach Resort
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8 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

After a great stay at Phuket where we were pampered to the core, this property is just about ok!! Guess the switch in management was also a reason for the lack in hospitality overall. The place needs more care, the up keep needs to be better, they have a great location with Indian Ocean staring all the time.

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Tarun A", Thank you very much for your visit and feedback. I regret that we have not been able to exceed all your expectations. Having completed the transition, lifting the service quality is indeed a focus. I hope you will return to us in the future to experience the result of our efforts. Warm regards, Urs Lienhard General Manager... More 

Montreal, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Absolutely beautiful setting. Enjoyed the pool most of all. Free to wonder and discover. Walk up the beach to the Sunset Bar for one of the most beautiful sunsets I've ever witnessed. If it's in your budget, do it. It's a nice escape from the thai craziness you probably went through to get to Krabi. PS. It's not a 900bth... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Martin L", Thank you very much for your visit for your feedback. Is great to read that you have enjoyed our location as well as the amazing sunsets. I hope you will return to us shortly! Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Bach Resort More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We are currently staying at the dusit thani resort. We checked in on 26th june and this was the first time we were informed of the rebranding and without much accomodation for our situation. We are starhot members which means that we get 50% of food and drinks and this is a major reason we choose to stay at Starwood... More 

Was this review helpful? Yes 7
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Alexandramagda", Thank you very much for your feedback! I am very sorry that you have not been informed by Starwood. I also regret the confusion at check-in. We certainly honour your StarHot room rate as well as the 50% discount on food and beverages (I have send the discount card to your room this morning). Please to let me... More 

krabi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent a lot of time here when it was the Sheraton Krabi, now the Dusit have taken over management of the resort it's just as great a place to stay, beautiful well tende beach, lots of shady trees and beautifully lanscaped grounds. A very nice place to stay and well worth a visit. Very convenient for scuba divers with the... More 

Was this review helpful? Yes 2
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "sarcasmatron", Thank you very much for sharing your experience here on TripAdvisor. Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

New Delhi, India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Till June this year this hotel was a Sheraton, now its sold to Dusit. Might as well be a good thing. Positive things first - its a large resort with lots of open areas, greenery all around. They provided golf carts for moving around the resort like if you want to visit the beach or to one of the restaurants... More 

Was this review helpful? Yes 4
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Rajiv G", Thank you for taking the time to share your experience with us. It is great to read that you have enjoyed our lush gardens, rooms as well as your dining experiences. I also appreciate your feedback regarding the beach, team and internet which helps us to further improve our service and resort. The good news is that... More 

New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This used to be Sheraton Krabi, A beautiful comfortable resort with a beautiful beach and very nice pools. I visited krabi for the first time, had a few doubts about the place but after I entered the resort I was at ease. its a small town with good people and some awesome beaches. A must visit and a must stay... More 

Was this review helpful? Yes
Swadlincote, United Kingdom
Level Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

A seven night stay was great, we had a major issue with some guests either side of us. It a family of ten from India with no standards or regard for anybody else around them. Hotel management soon put them in their place and it was peace from then on. Room Good spacious room with a huge bathroom and plenty... More 

Was this review helpful? Yes 2
Los Angeles, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed here at the end of June and the property is in the process of switching from Sheraton to Dusit. I really liked the property and the vast gardens and mangroves. It will be exciting to see what Dusit can do to add some "Thainess" to the experience as the resort feels like to could beach resort in any... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(39)
  • Club room(19)
  • Swimming pool(17)
  • Friendly and helpful(10)
  • Club lounge(9)
  • Free internet(8)
  • Phi Phi(6)
  • Hotel staff(4)
  • Hong island(3)
  • Ocean views(3)
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Deluxe Room (32)
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Pool (12)
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Premium One Bedroom Suite (46)
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Premium Suite with Private Pool (39)
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Sea View Premium Studio Suite (40)
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Second Pool (13)
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The Hotel (36)

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