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Dusit Thani Krabi Beach Resort

Certificate of Excellence
155 Moo 2, Nong Thale, Krabi Town 81180, Thailand (Formerly Sheraton Krabi Beach Resort)
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1 room 1 guest
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Dusit Thani Krabi Beach Resort
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92 Reviews from our TripAdvisor Community

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Traveler rating
    52
    24
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (0)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (0)
All months
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Dusit Thani, at Krabi was our first stop during our honeymoon. On arrival we were upgraded to one of their best rooms with a jacuzzi with a minimal increase in price, as a honeymoon special. The staff was extremely polite, courteous and friendly. The best thing about this location is the gardens, lakes, and clean private beach. There are also... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Mehnaz J", Thank you very much for visiting us during your honeymoon and this positive review. It is great that you and your wife were able to enjoy your time in our beautiful resort. I will certainly share your compliments with the team and hope you will return to us to celebrate one (or two?) of your wedding anniversaries.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Exceeded my expectations. Staff super helpful. Breakfast is to die for. Practically a private beach no one is around. From some units you don't have a beach view due to tall trees but the view from the pool is spectacular with a swim up bar. Couldn't not relax and choice of restaurants outside are great. Check out the souvenir store... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Allira R", Thank you very much for your visit and sharing your feedback with other travelers. I am delighted to learn that we have been able to exceed your expectations. Hoping to see you again soon! Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Kent UK
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice 5 star hotel with spacious grounds and a good range of activities. Good service. Sea view deluxe Room was spacious, well equipped and stylish with excellent bed. Clever sockets that can take a whole range of electrical plugs including EU and UK type. In room internet was fast. Enjoyed our football match with the staff. Kip was a good... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "RonaldKentUK", Thank you very much for your visit and your positive review! I am also very happy to hear that Khun Kip made a difference in your stay. I am certain you will find another great "deal" in the future so we are looking forward to your next visit. Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach... More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Previously Sheraton Krabi, Dusit Thani management who took over did not disappoint us. Great stay and resort. Helpful and polite staff. Clean room and definitely worth another visit. Hotel breakfast was above average.

Was this review helpful? Yes 2
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Leos1280", Thank you very much for visiting us in Krabi and your 5-star review! I will certainly share your compliments with our dedicated and hard-working team. I am looking forward to having you again as a guest in our beautiful resort. Warm regards, Urs Lienhard General Manager Dusit Thani Krabi Beach Resort More 

Chorleywood, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on honeymoon at the hotel and it was lovely that they recogonised this. The hotel I really cannot fault the grounds were immaculate the service fantastic. The rooms were what I expected. There were two beautiful pools overlooking the beach. The beach was stunning and was everything I imagined. What I liked was the fact that the hotel... More 

Was this review helpful? Yes 3
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Andrea W", Thank you very much for your visit and this great review! I am very glad to hear that your stay was wonderful, especially during such a special occasion. By the way: We are in the process to revise all our menus starting with Gecko's, our Italian restaurant mid-September. I hope you will return to us and then... More 

Fareham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a wonderful relaxing stay. The resort, the grounds and beach a just lovely. The staff are very friendly and very welcoming. It's just lacking the finesse that you would normally get in a five star hotel in Asia. The rooms are clean and comfortable and whilst the cleaners do a good job daily, we were sometimes lacking towels and... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Paula B", Thank you very much for your visit and feedback! I am glad to hear that overall your experience was positive. I am sorry to hear about your experience at the pool and can ensure you that your feedback will be discussed with the team. Also, please accept my apology for the confusion in regards to the Dusit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We been here last year for friend's wedding and we had such a wonderful time. Now we are here again. Nothing change, the service are still be the same and excellence. That is a good management. Just a bit annoyed with some guests that have no manner to be a polite and not concern orther people for example some people... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Jess C", Thank you very much for returning to us and your kind feedback! It is fantastic to read that you have also enjoyed your second stay with us. I am looking forward to welcoming you again for a third visit. Warm regards, Urs Lienhard General Manager More 

Guwahati, Assam, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a amazing property with good hospitality and location. Of Course it is 20 mins away from the main aao nong beach but it doesn't feels like so. There are long tail boats available beside the hotel has so that all local tour (4 Island tour) can be organised. The food menu has many options for vegetarian dishes which... More 

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Tushar J", Thank you very much for your "awesome" review! It is great to read that you have enjoyed the vegetarian selection in our restaurants. I am also glad to see that you have been able to visit some of Krabi's "must-visit attractions". Thank you also for sharing your photo. I hope we have the pleasure of welcoming you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fantastic Arrived on Saturday 15th August 2015 having spent around a week in Bangkok. My family and I booked a transfers from Krabi Airport to Dusit Thani, the process from airport arrivals to the room was seamless and we felt very well looked after throughout. The check in staff were great as were the concierge, we were delivered to our... More 

Was this review helpful? Yes 1
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "John C", Thank you very much for your visit and feedback. It is fantastic to read that we have made you feel special and that you and your family have enjoyed your days with us. I am looking forward to welcoming you and your family back in the near future. Warm regards, Urs Lienhard General Manager More 

Denia, Spain
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel but not much in the surrounding area .restaurant prices are on the high side as it is a captive audience Staff all nice . Rooms large but do not go on the lower floor as there is no view but a brick wall

Was this review helpful? Yes
Urs L, General Manager at Dusit Thani Krabi Beach Resort, responded to this review

Dear "Milanoman2810", Thank you for your visit and sharing your feedback here on TripAdvisor. It is great to read that you have found our team friendly. I am sorry that you have not been totally satisfied with your room. The good news is that we plan to open up the balcony in the room you have stayed which will also... More 

Hotel Review Summarization

What travelers say

  • Very good(39)
  • Club room(19)
  • Swimming pool(17)
  • Friendly and helpful(10)
  • Club lounge(9)
  • Free internet(8)
  • Phi Phi(6)
  • Hotel staff(4)
  • Hong island(3)
  • Ocean views(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (33)
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Pool/beach area (19)
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Bathroom (2)
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Amenities (33)
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Beach (6)
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Deluxe Room (32)
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Pool (12)
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Premium One Bedroom Suite (46)
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Premium Suite with Private Pool (39)
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Restaurants and Bars (18)
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Sea View Premium Studio Suite (40)
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Second Pool (13)
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The Hotel (36)

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Dining (7)
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Other (4)
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