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Holiday Inn Express Suites - Malvern

2.5 of 5 2660 S Rivercreek Drive, Malvern, AR 72104
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Holiday Inn Express Suites - Malvern
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Holiday Inn Express Suites - Malvern
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52 reviews from our community

Traveler rating
    24
    11
    10
    3
    4
See reviews for
18
11
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The noise from the interstate was awful, stay away from rooms on that end of hotel, no warning at check in. Also tubs do not drain & you stand in at least a foot of water. When we complained the next am, they brushed it off.... Will not stay again, the employee for the Breakfast room was the best!

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rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for your review. We are so sorry that you had a problem with the noise and the tub. We had the tub checked out by the maintaince person and it is now fixed. We hope you will please come back and visit us again. Thank you Carolyn More

Mesquite, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

We arrived kinda late - around 9:30 pm, July 2, 2014. The only drawback was the pool closed at 10 - wished it would have been open until 11. However, the rooms were clean and comfortable - fluffy pillows too! The breakfast was very good with several hot items and good coffee. The folks at the front desk the next... More

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rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the review you did on our Hotel. We are so sorry the pool was closed. We have to close it at that time due to the guest trying to sleep on the bottom floor. We do hope that you come and visit us again and hopefully you can come earlier so you can have ample... More

Houston
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2014

I arrived at 11:30 AM. With check in at 11:00 am did not allow them much time to clean the rooms. I explained to the young man at the front desk that we were going to a wedding in nearby Sheridan, AR and we needed to change for the wedding. He went out of his way to get us a... More

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Oklahoma City, Oklahoma
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

This Holiday Inn Express was nice and clean. Great price but most importantly to me was this hotel had some if the best employees. The front desk guy was nice and the lady that keeps the breakfast area clean was eager and helpful (she even took time to explain to my curious kids how the pancake machine worked). Would love... More

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rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the great review. We take pride in our Hotel and we love hearing from our guest. We look forward to seeing you again and i will be more than Happy to let Mary and Brandon know about your comment. Thank you again for your review. Carolyn More

Jacksonville, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

The floor above us sounded like a construction zone. Every step was amplified through the room. A/c was only working intermittently. I called to report and was told someone would be right over. No one ever showed up. Luckily it wasn't too uncomfortable and we were too tired to call back. Also, Expedia listed this hotel as 10 minutes from... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear jvlle, Thank you for your feedback and for choosing our hotel. We are sincerely sorry for the issues you had with the noise. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment I do hope you will return to stay with us again at some future date when you can be assured... More

1 review
5 of 5 stars Reviewed August 1, 2014 via mobile

It was too easy to hear other guests who were very loud down the hall. The front desk person was extremely nice and engaged in conversation. The pool and hot tub were wonderful but crowded with kids so I didn't use it.

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Forney, Texas
Top Contributor
76 reviews 76 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 21, 2014

We love this hotel and will stay again on our way through Arkansas. First quality beds and linens; clean rooms; good AC which runs continually - not cutting off when the temp. is reached; good hot breakfast in comfortable dining room; convenient parking right out front. Staff is very helpful. We recommend this hotel.

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Tuttle, Oklahoma
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2014

My family and I stayed at this hotel over the Fourth of July weekend 2014. We were here Wednesday night until Sunday morning. Check in was a breeze. When we got in our room we instantly noticed that we could hear the very busy highway that our room was facing. We asked if they could change rooms for us, but... More

Was this review helpful? Yes 1
Folsom, California
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 27, 2014

The hotel itself is right off the highway and there are no quiet rooms as the windows are only single pane and the doors are hollow! You hear everything!! The rooms are clean and the staff exceptionally friendly!

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IHGCare, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear Sharibaby2, Thank you for taking the time to write a review regarding our hotel. I am pleased that you found our rooms and staff highly commendable. However, it is regrettable that your stay was negatively affected by the noise levels you have experienced. I have taken note of your comments and we will use them to find more ways... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

We stayed 3 nights. The room was clean and comfortable and was cleaned well daily. There was an older lady who ran the breakfast and she did an excellent job with a wonderful attitude. The food was fresh and always appetizing and the area was kept pristine by this lady. The staff were courteous and friendly. A nice place to... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Suites - Malvern

Address: 2660 S Rivercreek Drive, Malvern, AR 72104
Phone Number:
Location: United States > Arkansas > Malvern
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites - Malvern 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Suites - Malvern Hotel Malvern

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